Gan2020
Gan2020 | |
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BibType | INPROCEEDINGS |
Key | Gan2020 |
Author(s) | Yumei Gan, Christian Greiffenhagen, Stuart Reeves |
Title | Connecting Distributed Families: Camera Work for Three-Party Mobile Video Calls |
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Tag(s) | EMCA, Mobile Video Calls, Distributed Families, Facilitation Work, Camera Work, Conversation Analysis |
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Year | 2020 |
Language | English |
City | Honolulu, HI |
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Pages | 1-12 |
URL | Link |
DOI | 10.1145/3313831.3376704 |
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Howpublished | |
Book title | CHI'20: Proceedings of the 2020 ACM Conference on Human Factors in Computing Systems |
Chapter |
Abstract
Mobile video calling technologies have become a critical link to connect distributed families. However, these technologies have been principally designed for video calling between two parties, whereas family video calls involving young children often involve three parties, namely a co-present adult (a parent or grandparent) helping with the interaction between the child and another remote adult. We examine how manipulation of phone cameras and management of co-present children is used to stage parentchild interactions. We present results from a videoethnographic study based on 40 video recordings of video calls between ‘left-behind’ children and their migrant parents in China. Our analysis reveals key practice of ‘facilitation work’, performed by grandparents, as a crucial feature of three-party calls. Facilitation work offers a new concept for HCI’s broader conceptualisation of mobile video calling, suggesting revisions that design might take into consideration for triadic interactions in general.
Notes
http://www.cs.nott.ac.uk/~pszsr/files/gan-2020-connecting-distributed-families.pdf