Fox2023a

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Fox2023a
BibType COLLECTION
Key Fox2023a
Author(s)
Title Encounters at the Counter: The Organization of Shop Interactions
Editor(s) Barbara Fox, Lorenza Mondada, Marja-Leena Sorjonen
Tag(s) EMCA, Shopping
Publisher Cambridge University Press
Year 2023
Language English
City Cambridge
Month
Journal
Volume
Number
Pages
URL Link
DOI 10.1017/9781009216012
ISBN 9781009215992,9781009216012
Organization
Institution
School
Type
Edition
Series Studies in Interactional Sociolinguistics
Howpublished
Book title
Chapter

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Abstract

Bringing together a diverse collection of studies from a team of international scholars, this pioneering volume focuses on interactions in shops, exploring the dynamics of conversation between sellers and customers. Beginning with the emergence of a 'need' for a product before the request to a seller is actually made, all the way through to the payment phase, it explores the rich and deeply methodical practices employed by customers and sellers as they go about the apparently mundane work of buying and selling small items. It looks at how seller and customer interact both verbally, and by means of manipulating the material objects involved, across a range of different kinds of purchase. Providing new insights into multimodal human interaction and the organisation of the commercial activity, it aims to bring about a new understanding of the fundamental ways in which economic value, possession and ownership is achieved.

Notes