Fox-Heinemann2016

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Fox-Heinemann2016
BibType ARTICLE
Key Fox-Heinemann2016
Author(s) Barbara Fox, Trine Heinemann
Title Rethinking format: an examination of requests
Editor(s)
Tag(s) EMCA, Interactional Linguistics, Requests, formats, Emergent Grammar, Conversation Analysis, American English, service encounters
Publisher
Year 2016
Language English
City
Month
Journal Language in Society
Volume 45
Number 4
Pages 499–531
URL Link
DOI 10.1017/S0047404516000385
ISBN
Organization
Institution
School
Type
Edition
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Howpublished
Book title
Chapter

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Abstract

This study explores the formulation of requests in an American English-speaking shoe repair shop. Taking prior work on request formats as our starting point, we explore the two primary syntactic moods (declarative and interrogative) in our collection and two of the commonly noted subtypes of these moods, need/want-declaratives and can-interrogatives. While our findings in very general terms match those of previous studies, we also find significant grammatical variation within each of these formats, and note interactional uses for each variation. Our examination yields insight into facets of requesting that were previously undescribed. We offer an Emergent Grammar perspective on the complexity of lexicosyntax in the social action of requesting.

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