Barnes2024

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Barnes2024
BibType ARTICLE
Key Barnes2024
Author(s) Rebecca K. Barnes, Catherine J. Woods
Title Communication in Primary Healthcare: A State-of-the-Art Literature Review of Conversation-Analytic Research
Editor(s)
Tag(s) EMCA, Conversation Analysis, Medicine, Healthcare
Publisher
Year 2024
Language English
City
Month
Journal Research On Language and Social Interaction
Volume 54
Number 1
Pages 7-37
URL Link
DOI 10.1080/08351813.2024.2305038
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
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Abstract

We report the first state-of-the-art review of conversation-analytic (CA) research on communication in primary healthcare. We conducted a systematic search across multiple bibliographic databases and specialist sources and employed backward and forward citation tracking. We included 177 empirical studies spanning four decades of research and 16 different countries/health systems, with data in 17 languages. The majority of studies originated in United States and United Kingdom and focused on medical visits between physicians and adult patients. We generated three broad research themes in order to synthesize the study findings: managing agendas, managing participation, and managing authority. We characterize the state-of-the-art for each theme, illustrating the progression of the work and making comparisons across different languages and health systems, where possible. We consider practical applications of the findings, reflect on the state of current knowledge, and suggest some directions for future research. Data reported are in multiple languages.

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