Baraldi-Gavioli2020
| Baraldi-Gavioli2020 | |
|---|---|
| BibType | INCOLLECTION |
| Key | Baraldi-Gavioli2020 |
| Author(s) | Claudio Baraldi, Laura Gavioli |
| Title | Patients’ Initiatives and the Achievement of Medical Compliance in Talk with Migrant Patients and with(out) Interpreting Aid |
| Editor(s) | Christiane Hohenstein, Magdalène Lévy-Tödter |
| Tag(s) | EMCA, Italian, Healthcare interaction, Migrant, Interpretation, Compliance |
| Publisher | Springer |
| Year | 2020 |
| Language | English |
| City | Wiesbaden |
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| Pages | 39–63 |
| URL | Link |
| DOI | 10.1007/978-3-658-27120-6_3 |
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| Howpublished | |
| Book title | Multilingual Healthcare: A Global View on Communicative Challenges |
| Chapter | |
Abstract
This paper analyses interactions collected in Italian healthcare services with migrant patients and with or without interpreting help. The analysis focuses on noncompliant patients’ actions, such as claims of medical knowledge, personal narratives, rejections of medical advices and reactions to medical disapproval. Our analysis concerns the ways in which compliance is achieved in the interaction, i.e. how migrant patients’ noncompliant actions are responded to by both interpreters and clinicians. We look at those participants’ actions which upgrade/downgrade their authority and the consequences of such actions for participants’ positioning and for the management of migrant patients’ noncompliance.
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