Lamerichs-Stommel2016
Lamerichs-Stommel2016 | |
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BibType | INCOLLECTION |
Key | Lamerichs-Stommel2016 |
Author(s) | Joyce Lamerichs, Wyke Stommel |
Title | ‘But how often does this happen?’: problem reducing responses by coaches in email counselling |
Editor(s) | Jessica Nina Lester, Michelle O'Reilly |
Tag(s) | EMCA, Email, Counseling, Mental Health, Response |
Publisher | Palgrave Macmillan |
Year | 2016 |
Language | English |
City | English |
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Pages | 287–307 |
URL | Link |
DOI | 10.1057/9781137496850_16 |
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Book title | The Palgrave Handbook of Adult Mental Health |
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Abstract
This chapter explores the interactional dynamics of email counselling from a conversation analytic (CA) perspective. The conceptual apparatus of CA has been successfully applied to study turn-taking and the sequential placement of email messages (cf., Stommel, 2012; Stommel & Van der Houwen, forthcoming; Vayreda & Antaki, 2009), as well as the ways in which accountability is managed in online talk to do with health (cf., Guise, Widdicombe, & McKinlay, 2007; Lamerichs & Te Molder, 2003). Participants’ interactional concerns in email counselling are therefore treated as an empirical matter and not a priori different from speakers’ orientations in spoken interaction.
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