Greatbatch1997

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Greatbatch1997
BibType ARTICLE
Key Greatbatch1997
Author(s) David Greatbatch, Robert Dingwall
Title Argumentative Talk in Divorce Mediation Sessions
Editor(s)
Tag(s) EMCA, mediation, divorce
Publisher
Year 1997
Language
City
Month
Journal American Sociological Review
Volume 62
Number 1
Pages 151–170
URL Link
DOI 10.2307/2657457
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Increasingly, mediation is used as an alternative to institutionalized forms of conflict resolution in which settlements are imposed by judges, arbitrators, or other "neutral" adjudicators. To assess the equity and effectiveness of the various types of mediation, it is first necessary to explain how mediators and disputants manage their interactions. In this paper we analyze the management of arguments in sessions recorded at a divorce mediation agency. We find that the disputants do not always rely on mediators to initiate exits from their arguments. Instead they initiate exits on their own, often closing their argumentative exchanges without the mediators' assistance. The practices used to exit arguments in the sessions are prevalent in ordinary conversation, but their use here exhibits an orientation to conventions associated with mediation. This limits both the duration of arguments and the intensity of verbal conflict. Our findings raise important questions about the interactional organization of mediation sessions; we discuss these questions in light of previous research on verbal conflict in mediation hearings organized to preclude argument.

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