Arminen2006b
Arminen2006b | |
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BibType | ARTICLE |
Key | Arminen2006b |
Author(s) | Ilkka Arminen, Minna Leinonen |
Title | Mobile phone call openings: tailoring answers to personalized summonses |
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Tag(s) | EMCA, Mobiles, Telephone, Opening sequences, Summons |
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Year | 2006 |
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Journal | Discourse Studies |
Volume | 8 |
Number | 3 |
Pages | 339–368 |
URL | Link |
DOI | 10.1177/1461445606061791 |
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Abstract
Conversation analytical (CA) methodology was used to specify the new opening practices in Finnish mobile call openings, which differ systematically from Finnish landline call openings. Since the responses to a mobile call orient to the summons identifying the caller, answers have changed and diversified. A known caller is greeted. The self-identification opening that was canonical in Finnish landline calls is mainly used for answering unknown callers, while channel-opener openings involve orientation to ongoing mutual business between the speakers. Some of these changes reflect real-time coordination of the social action that the mobility of mobile phones enables. In all, the adoption of new ways of answering a call shows that people orient themselves to affordances that new technologies allow them. Mobile phone communication opens a salient new area both for the analysis of talk-ininteraction itself and also for understanding communicative behaviour in the era of ubiquitous information technology.
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