Garcia2010
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| Garcia2010 | |
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| BibType | ARTICLE |
| Key | Garcia2010 |
| Author(s) | Angela Cora Garcia |
| Title | The role of interactional competence in mediation |
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| Tag(s) | EMCA, Mediation, Dispute |
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| Year | 2010 |
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| Journal | Conflict Resolution Quarterly |
| Volume | 28 |
| Number | 2 |
| Pages | 205-228 |
| URL | Link |
| DOI | 10.1002/crq.20020 |
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Abstract
In this article, I analyze the interactional techniques disputants use to construct effective opening statements in mediation sessions. Using a single case analysis, I show how the use of specific interactional techniques by the first disputant created a frame for the second disputant's opening statement, which constricted the paths available to him to present his side of the dispute favorably. I conclude with a discussion of the relevance of disputants' interactional competence for a mediator's efforts to effectively balance power between disputants.
Notes
