Firth2009c
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| Firth2009c | |
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| BibType | INCOLLECTION |
| Key | Firth2009c |
| Author(s) | Alan Firth, Michael Emmison |
| Title | Diagnosis as dialogue: Diagnostic work in calls to a technical support helpline |
| Editor(s) | M. Büscher, D. Goodwin, J. Mesman |
| Tag(s) | EMCA, Diagnostic Work, Technical Support, Helplines, Workplace studies |
| Publisher | Palgrave Macmillan |
| Year | 2009 |
| Language | |
| City | Oxford |
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| Book title | Ethnographies of diagnostic work: Dimensions of transformative practice |
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Abstract
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