Clifton2009
| Clifton2009 | |
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| BibType | ARTICLE |
| Key | Clifton2009 |
| Author(s) | Jonathan Clifton |
| Title | Beyond taxonomies of influence: "Doing" influence and making decisions in management team meetings |
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| Tag(s) | EMCA, Conversation Analysis, Institutional interaction, Meetings, Influence, Decision, Identity |
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| Year | 2009 |
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| Journal | Journal of Business Communication |
| Volume | 46 |
| Number | 1 |
| Pages | 57-79 |
| URL | Link |
| DOI | 10.1177/0021943608325749 |
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Abstract
Studies of influence in organizational settings have tended to concentrate on defining categories of influence based on self-reports and questionnaires. This has tended to decontextualize and generalize the findings and therefore overlooks the inevitably temporally and locally situated nature of all social activity. Using conversation analysis as a methodology and videotaped data of naturally occurring talk, this article seeks to go beyond such taxonomies of influence. More specifically, this article seeks to provide a fine-grained analysis of how subordinates, as well as superiors, can influence decision-making episodes of talk. It is also argued that the results of such research can be fed back into practice and ultimately can be of help in allowing better decision-making practices.
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