Bassetti2021a

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Bassetti2021a
BibType ARTICLE
Key Bassetti2021a
Author(s) Chiara Bassetti
Title The Tacit Dimension of Expertise: Professional Vision at Work in Airport Security
Editor(s)
Tag(s) EMCA, Accounting, Collaborative work, Exhibiting understanding, Expressive order, Highlighting, Know-how, Multimodal interaction, Reasoning, Recipient design, Un(der)specified requesting, Workplace studies
Publisher SAGE Publications
Year 2021
Language
City
Month may
Journal Discourse Studies
Volume
Number
Pages 14614456211020141
URL
DOI 10.1177/14614456211020141
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Whereas ``professional vision has been mostly analyzed in apprenticeship and other settings where knowledge is made explicit or reflected upon, I focus on how expertise tacitly plays out in task-oriented interaction among practitioners. The paper considers orientation both to the coworker's (recipient design) and one's own (expressive order) expertise in the collaborative accomplishment of airport security work. I show how screeners recruit action from colleagues in largely underspecified ways, based on shared access to the visibility field and expected professional vision. Requesting is tacitly accomplished via ``highlighting, which also accounts for one's request. Accepting is silently achieved via locomotion, which also serves as a display of understanding. Embodied action is systematically preferred to verbal one. Talk is employed in larger proportions when the domain of scrutiny is not equally accessible to interactants, and when ``face-work is required.

Notes