Galotalo2016
| Galotalo2016 | |
|---|---|
| BibType | ARTICLE |
| Key | Galotalo2016 |
| Author(s) | Renata Galatolo, Biagio Ursi, Ramona Bongelli |
| Title | Parasitic apologies |
| Editor(s) | |
| Tag(s) | EMCA, Apologies, Action formation, Opening sequences |
| Publisher | |
| Year | 2016 |
| Language | English |
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| Month | |
| Journal | Discourse Processes |
| Volume | 53 |
| Number | 1-2 |
| Pages | 97–113 |
| URL | Link |
| DOI | 10.1080/0163853X.2015.1056694 |
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Abstract
The action of apologizing can be accomplished as the main business of the interaction or incidentally, while participants are doing something else. We refer to this second type of apologies as parasitic apologies, and we focus our analysis on this type of apologies occurring at the opening of the call. Such apologies are autonomously produced by the caller or by the call receiver, displaying the urgency to repair potential contact troubles, and they find shelter inside the opening of the call, at the expense of some of the phases that routinely occur. The results of our analysis show interesting associations between the apologizer (the caller or the call receiver), the structure of the parasitic apology and the impact it has on the structure of the opening sequence.
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