Lamerichs-Stommel2016
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| Lamerichs-Stommel2016 | |
|---|---|
| BibType | INCOLLECTION |
| Key | Lamerichs-Stommel2016 |
| Author(s) | Joyce Lamerichs, Wyke Stommel |
| Title | ‘But how often does this happen?’: problem reducing responses by coaches in email counselling |
| Editor(s) | Jessica Nina Lester, Michelle O'Reilly |
| Tag(s) | EMCA, Email, Counseling, Mental Health, Response |
| Publisher | Palgrave Macmillan |
| Year | 2016 |
| Language | English |
| City | English |
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| Journal | |
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| Pages | 287–307 |
| URL | Link |
| DOI | 10.1057/9781137496850_16 |
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| Howpublished | |
| Book title | The Palgrave Handbook of Adult Mental Health |
| Chapter | |
Abstract
This chapter explores the interactional dynamics of email counselling from a conversation analytic (CA) perspective. The conceptual apparatus of CA has been successfully applied to study turn-taking and the sequential placement of email messages (cf., Stommel, 2012; Stommel & Van der Houwen, forthcoming; Vayreda & Antaki, 2009), as well as the ways in which accountability is managed in online talk to do with health (cf., Guise, Widdicombe, & McKinlay, 2007; Lamerichs & Te Molder, 2003). Participants’ interactional concerns in email counselling are therefore treated as an empirical matter and not a priori different from speakers’ orientations in spoken interaction.
Notes
