Koole2014

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Koole2014
BibType ARTICLE
Key Koole2014
Author(s) Tom Koole, Pim Mak
Title Using conversation analysis to improve an augmented communication tool
Editor(s)
Tag(s) Emca, Intervention, Technology
Publisher
Year 2014
Language English
City
Month
Journal Research on Language and Social Interaction
Volume 47
Number 3
Pages 280–291
URL Link
DOI 10.1080/08351813.2014.925665
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

An ALS (amyotrofic lateral sclerosis) patient could only move her eyes and interacted through a MyTobii AAC (Augmentative and Alternative Communication) tool with eye-tracking and speech synthesizing technology. Conversation analysis of 75 minutes of video-recorded talk-in-interaction with her family members revealed a timing problem with turn taking. In response, we provided the tool with keys for direct yes and no answers. We tested the results with further recordings and in experimental settings and found that the new keys facilitated her responsiveness. Moreover, her interlocutors changed how they interacted with her. Data are in Dutch with English translation.

Notes