Mulkay1993

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Mulkay1993
BibType ARTICLE
Key Mulkay1993
Author(s) Michael Mulkay, Colin Clark, Trevor Pinch
Title Laughter and the profit motive: the use of humor in a photographic shop
Editor(s)
Tag(s) EMCA, Institutional talk, Laughter, Humor, Customer Service, Negotiations
Publisher
Year 1993
Language
City
Month
Journal Humor
Volume 6
Number 2
Pages 163–193
URL Link
DOI 10.1515/humr.1993.6.2.163
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract


Notes

Detailed examination of videotaped interaction in a natural setting is used to show how people employ humor in the course of economic negotiation. It is argued that humorous conduct has distinctive features which help participants to deal with some of the interactional difficulties that occur during face-to-face bargaining. These difficulties are shown to be structurally generated in the case under study, and it is proposed that in this setting participants initiate humor in accordance with their position in the pattern of structured social relationships. It is suggested that the systematic study of humor is an effective way of exploring some of the recurrent, structurally produced problems that people experience in the course of their serious, everyday lives.