Whalen-Vinkhuyzen2000
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| Whalen-Vinkhuyzen2000 | |
|---|---|
| BibType | INCOLLECTION |
| Key | Whalen-Vinkhuyzen2000 |
| Author(s) | Jack Whalen, Eric Vinkhuyzen |
| Title | Expert systems in (inter)action: diagnosing document machine problems over the telephone |
| Editor(s) | Paul Luff, Jon Hindmarsh, Christian Heath |
| Tag(s) | EMCA, Expert systems, System Use, Problem-solving |
| Publisher | Cambridge University Press |
| Year | 2000 |
| Language | English |
| City | Cambridge |
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| Pages | 92–140 |
| URL | Link |
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| Howpublished | |
| Book title | Workplace Studies: Recovering Work Practice and Informing Systems Design. |
| Chapter | 5 |
Abstract
Notes
