Randall-etal2001

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Randall-etal2001
BibType ARTICLE
Key Randall-etal2001
Author(s) Dave Randall, John A. Hughes, Jon O’Brien, Mark Rouncefield, Peter Tolmie
Title ‘Memories are made of this’: explicating organisational knowledge and memory
Editor(s)
Tag(s) EMCA, Organizational knowledge, Organizational record keeping
Publisher
Year 2001
Language English
City
Month
Journal European Journal of Information Systems
Volume 10
Number 2
Pages 113–121
URL Link
DOI 10.1057/palgrave.ejis.3000396
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

It is a commonplace that in the ‘Information Age’, knowledge is the most important factor in the long-term success of an organisation. Such an emphasis is increasingly important as businesses confront a series of intransigent organisational problems connected with the retention and provision of organisational histories, knowledge and skills. ‘Organisational memory’ and its sister concept, ‘knowledge management’, are common glosses for the analysis and treatment of these problems. We analyse some of the conceptual and empirical issues that must precede attempts to provide support for ‘memory’ and ‘knowledge’ in the wider organisational context.

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