Heritage-etal2010

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Heritage-etal2010
BibType ARTICLE
Key Heritage-etal2010
Author(s) John Heritage, Marc N. Elliott, Tanya Stivers, Andrea Richardson, , Rita Mangione-Smith
Title Reducing inappropriate antibiotics prescribing: The role of online commentary on

physical examination findings

Editor(s)
Tag(s) EMCA, Antibiotic prescribing, Expectations for antibiotics, Health communication
Publisher
Year 2010
Language English
City
Month
Journal Patient Education and Counseling
Volume 81
Number 1
Pages 119-125
URL Link
DOI https://doi.org/10.1016/j.pec.2009.12.005
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Objective: This study investigates the relationship of ‘online commentary’ contemporaneous physician comments about physical examination [PE] findings) with (i) parent questioning of the treatment recommendation and (ii) inappropriate antibiotic prescribing. Methods: A nested cross-sectional study of 522 encountersmotivated by upper respiratory symptoms in 27 California pediatric practices (38 pediatricians). Physicians completed a post-visit survey regarding physical examination findings, diagnosis, treatment, andwhether they perceived the parent as expecting an antibiotic. Taped encounters were coded for ‘problem’ online commentary (PE findings discussed as significant or clearly abnormal) and ‘no problem’ online commentary (PE findings discussed reassuringly as normal or insignificant). Results: Online commentary during the PE occurred in 73% of visits with viral diagnoses (n = 261). Compared to similar cases with ‘no problem’ online commentary, ‘problem’ comments were associated with a 13% greater probability of parents questioning a non-antibiotic treatment plan (95% CI 0–26%, p = .05,) and a 27% (95% CI: 2–52%, p < .05) greater probability of an inappropriate antibiotic prescription. Conclusion: With viral illnesses, problematic online comments are associated with more pediatrician–parent conflict over non-antibiotic treatment recommendations. This may increase inappropriate antibiotic prescribing. Practice implications: In viral cases, physicians should consider avoiding the use of problematic online commentary.

Notes