Nguyen2018
Nguyen2018 | |
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BibType | INCOLLECTION |
Key | Nguyen2018 |
Author(s) | Hanh thi Nguyen |
Title | A Longitudinal Perspective on Turn Design: From Role-Plays to Workplace Patient Consultations |
Editor(s) | Simona Pekarek Doehler, Johannes Wagner, Esther González-Martínez |
Tag(s) | EMCA, Pharmacy, Professional competence, Learning, Role-play, Longitudinal Study, Medical EMCA |
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Year | 2018 |
Language | English |
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Pages | 195-224 |
URL | Link |
DOI | https://doi.org/10.1057/978-1-137-57007-9_7 |
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Book title | Longitudinal Studies on the Organization of Social Interaction |
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Abstract
This longitudinal conversation analytic study tracks a pharmacy student’s development of interactional competence in patient counseling from classroom role-plays to workplace performance, with a focus on turn-design practices. I first examine the learner’s employment of turn-design practices to achieve key patient counseling tasks (drug identification, allergy inquiry, and advice giving) in role-plays over a semester. Then, I analyze how the practices developed in the role-plays were utilized or modified in actual consultations at the workplace one year later. In the context of the analysis, I discuss the challenge to strike a balance between striving for a large data set and maintaining similarities across cases for comparison in order to observe changes over time.
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