Cooren2004
| Cooren2004 | |
|---|---|
| BibType | ARTICLE |
| Key | Cooren2004 |
| Author(s) | François Cooren |
| Title | The Communicative Achievement of Collective Minding: Analysis of Board Meeting Excerpts |
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| Tag(s) | EMCA, collective mind, distributed cognition, conversation analysis |
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| Year | 2004 |
| Language | English |
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| Journal | Management Communication Quarterly |
| Volume | 17 |
| Number | 4 |
| Pages | 517-551 |
| URL | |
| DOI | https://doi.org/10.1177/0893318903262242 |
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Abstract
Based on an in-depth analysis of excerpts from a board meeting in a drug rehabilitation center, this article shows how a group of managers displays a form of intelligence that cannot be reduced to the simple sum of their respective contributions. Although this phenomenonhas been illustrated so far in the context of high-reliability organizations, this analysis extends previous findings by showing that a form of collective intelligence can be found more generally in patterns of conversational behavior. The managers are shown to be constructing, amending, and adding a series of textual blocks that ultimately represent the heedfulness of the group. Although it can only be achieved on the “terra firma” of interactions, collective minding is shown to be a phenomenon that always transcends the “here and now” by interrelating this latter with the “there and then,” a phenomenon of translocalization that can be identified as a form of organizational intelligence.
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