Vasilyeva2017

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Vasilyeva2017
BibType ARTICLE
Key Vasilyeva2017
Author(s) Alena L Vasilyeva
Title Practices of topic and dialogue activity management in dispute mediation
Editor(s)
Tag(s) EMCA, Conflict, dialogue, disagreement, discourse analysis, dispute mediation, face, institutional talk, interaction order, mediator practices, topic, in press
Publisher SAGE
Year 2017
Language
City
Month Apr
Journal Discourse Studies
Volume
Number
Pages
URL Link
DOI 10.1177/1461445617701993
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

This study examines the mediator practices to bring the interaction back on track when the participants of dispute mediation go off-task. An existing collection of 18 transcripts from audio recordings of mediation sessions at a mediation center in the western United States serves as a source of interactional data. First, the study examines the moves mediators make to perform interventions to bring the current state of activity more in line with mediation activity. Second, it accounts for the variety of interventions mediators perform using the concepts of face and facework. The article discusses what the findings mean in terms of mediation, the interaction order and the institutional order.

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