Lutfey2004
| Lutfey2004 | |
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| BibType | ARTICLE |
| Key | Lutfey2004 |
| Author(s) | Karen Lutfey |
| Title | Assessment, objectivity, and interaction: The case of patient compliance with medical treatment regimens |
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| Tag(s) | EMCA, Medical EMCA, Conversation Analysis, Assessments, Compliance, Drug treatment |
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| Year | 2004 |
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| Journal | Social Psychology Quarterly |
| Volume | 67 |
| Number | 4 |
| Pages | 343-368 |
| URL | Link |
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Abstract
Much of the daily work of professional organizations is accomplished via interaction between representatives of those institutions and laypeople. Scholars of talk in institutional settings have argued that lay-professional interaction is often assumed mistakenly to operate as a neutral conduit for professionals to gain information relevant to their work. I use the case of doctor-patient interaction to examine how patient compliance with diabetes treatment is assessed in interaction. Despite the abundance of research on patient compliance, the approaches to this work show a conceptual uniformity stemming from the notion that noncompliance is a matter of individually based, essential behaviors. Using conversation analysis, I draw attention to the ways in which compliance is produced jointly in and through institutional talk. As a result, I seek to elaborate two extant literatures: interdisciplinary research on patient compliance as an aspect of health behavior, and social psychological literature on attitudes and behavior.
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