Huisman2001

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Huisman2001
BibType ARTICLE
Key Huisman2001
Author(s) Marjan Huisman
Title Decision-making in meetings as talk-in-interaction
Editor(s)
Tag(s) EMCA, Conversation Analysis, Meetings, Decision Making
Publisher
Year 2001
Language
City
Month
Journal International Studies of Management & Organization
Volume 31
Number 3
Pages 69-90
URL Link
DOI http://dx.doi.org/10.1080/00208825.2001.11656821
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Decisions in organizations are often made during some form of talk-in-interaction. In this article, conversation analysis is used to identify those interactions and linguistic features which characterize decision-making at four Dutch organizations. In taking this approach, the research highlights the ways in which organizational members collaboratively create the future of their organization. It also shows that the formulation and content of decisions is inextricably connected to the situations in which they are produced and that what counts as a decision depends on the communicative norms of the group that is talking.

Notes