Nell2015
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Nell2015 | |
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BibType | ARTICLE |
Key | Nell2015 |
Author(s) | L. Nell, L. Lentz, H. Pander Maat, T. Koole |
Title | Pension helpdesk calls: A repair mechanism in the client communication of financial institutions |
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Tag(s) | Uncategorized |
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Year | 2015 |
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Month | June |
Journal | Studies in Communication Sciences |
Volume | 15 |
Number | |
Pages | 103 - 110 |
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