Whalen-Vinkhuyzen2000
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Whalen-Vinkhuyzen2000 | |
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BibType | INCOLLECTION |
Key | Whalen-Vinkhuyzen2000 |
Author(s) | Jack Whalen, Eric Vinkhuyzen |
Title | Expert systems in (inter)action: diagnosing document machine problems over the telephone |
Editor(s) | Paul Luff, Jon Hindmarsh, Christian Heath |
Tag(s) | EMCA, Expert systems, System Use, Problem-solving |
Publisher | Cambridge University Press |
Year | 2000 |
Language | English |
City | Cambridge |
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Pages | 92–140 |
URL | Link |
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Book title | Workplace Studies: Recovering Work Practice and Informing Systems Design. |
Chapter | 5 |
Abstract
Notes