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Nguyen2018a
BibType ARTICLE
Key Nguyen2018a
Author(s) Hanh thi Nguyen
Title Interactional practices across settings: from classroom role-plays to workplace patient consultations
Editor(s)
Tag(s) EMCA, Classroom, Workplace, Roleplay
Publisher
Year 2018
Language English
City
Month
Journal Applied Linguistics
Volume 39
Number 2
Pages 213–235
URL Link
DOI 10.1093/applin/amw007
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

This article investigates how learned interactional practices from an instructional setting may be utilized in the workplace setting. I examine how the same novice in a pharmacy employed the practices of sequential organization in role-played patient consultations in the classroom and in subsequent actual patient consultations in a clerkship. I first describe how the novice developed her sequential organization practices in the role-played consultations, then analyze whether and how she utilized these practices in consultations at the pharmacy. I show that interactional practices developed in classroom role-plays were later sustained, eliminated, re-developed, or further modified in the clerkship consultations. In light of the findings, I discuss the strengths and limitations of role-plays as an instructional mode and the promise of conversation analysis for longitudinal studies.

Notes