Difference between revisions of "Best2012"

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(Created page with "{{BibEntry |BibType=ARTICLE |Author(s)=Katie Best |Title=Making museum tours better: understanding what a guided tour really is and what a tour guide really does |Tag(s)=EMCA;...")
 
 
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|Volume=27
 
|Volume=27
 
|Number=1
 
|Number=1
|Pages=35�52
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|Pages=35–52
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|URL=https://www.tandfonline.com/doi/abs/10.1080/09647775.2012.644695
 
|DOI=10.1080/09647775.2012.644695
 
|DOI=10.1080/09647775.2012.644695
|Abstract=Tour guiding is much-practised and yet little-studied, particularly within the
+
|Abstract=Tour guiding is much-practised and yet little-studied, particularly within the museum sector. Consequently, we have little understanding of the nature of guided tours and this results in untested assumptions forming the basis of training and practice. Because of this lack of knowledge, we cannot capitalise on the opportunities that tours present for museums to engage with their publics; nor can we counteract the challenges which their design and delivery present for the contemporary museum. This article uses detailed studies of guides-in-practice to show that tours are highly interactive pursuits, as opposed to the somewhat pre-scripted ‘lectures’ that they are often considered to be. As such, this paper intends to respecify what a tour is, how guides are trained and managed, and how electronic museum guides are designed and deployed.
museum sector. Consequently, we have little understanding of the nature of
 
guided tours and this results in untested assumptions forming the basis of training
 
and practice. Because of this lack of knowledge, we cannot capitalise on the
 
opportunities that tours present for museums to engage with their publics; nor
 
can we counteract the challenges which their design and delivery present for the
 
contemporary museum. This article uses detailed studies of guides-in-practice to
 
show that tours are highly interactive pursuits, as opposed to the somewhat pre-
 
scripted ‘lectures’ that they are often considered to be. As such, this paper intends
 
to respecify what a tour is, how guides are trained and managed, and how
 
electronic museum guides are designed and deployed.
 
 
}}
 
}}

Latest revision as of 11:46, 30 November 2019

Best2012
BibType ARTICLE
Key Best2012
Author(s) Katie Best
Title Making museum tours better: understanding what a guided tour really is and what a tour guide really does
Editor(s)
Tag(s) EMCA, tour guides, docents, visitor experience, Conversation Analysis, museum management, visitor services, electronic guides, workplace studies
Publisher
Year 2012
Language
City
Month
Journal Museum Management and Curatorship
Volume 27
Number 1
Pages 35–52
URL Link
DOI 10.1080/09647775.2012.644695
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Tour guiding is much-practised and yet little-studied, particularly within the museum sector. Consequently, we have little understanding of the nature of guided tours and this results in untested assumptions forming the basis of training and practice. Because of this lack of knowledge, we cannot capitalise on the opportunities that tours present for museums to engage with their publics; nor can we counteract the challenges which their design and delivery present for the contemporary museum. This article uses detailed studies of guides-in-practice to show that tours are highly interactive pursuits, as opposed to the somewhat pre-scripted ‘lectures’ that they are often considered to be. As such, this paper intends to respecify what a tour is, how guides are trained and managed, and how electronic museum guides are designed and deployed.

Notes