Difference between revisions of "Heritage2011d"

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|URL=https://link.springer.com/chapter/10.1057/9780230316874_2
 
|URL=https://link.springer.com/chapter/10.1057/9780230316874_2
 
|DOI=10.1057/9780230316874_2
 
|DOI=10.1057/9780230316874_2
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|Abstract=In this chapter we reconsider the design, implementation and dissemination of an NIH-funded study of unmet patient concerns that we conducted in 2005–6 and published in 2007 (Heritage et al., 2007). The study took an aspect of preference organisation that has, to our knowledge, never been systematically studied, and applied it to a well-known problem in primary-care visits: the fact that patients frequently do not voice the full range of their concerns. We review the decisions we made about the design and implementation of the study and about the interpretation of its results. We also contrast this study with ‘regular’ CA studies and conclude with an appeal for eclecticism in the application of CA to real-world problems. We begin with some comments on the distinction between conversation-analytic studies and their applied counterparts.
 
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Latest revision as of 00:28, 29 November 2019

Heritage2011d
BibType INCOLLECTION
Key Heritage2011d
Author(s) John Heritage, Jeffrey D. Robinson
Title 'Some' vs 'any' medical worries: Encouraging patients to reveal their unmet concerns
Editor(s) Charles Antaki
Tag(s) EMCA, Medical EMCA, Doctor-patient interaction, Questions
Publisher Palgrave Macmillan
Year 2011
Language
City London
Month
Journal
Volume
Number
Pages 13–51
URL Link
DOI 10.1057/9780230316874_2
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title Applied Conversation Analysis: Intervention and Change in Institutional Talk
Chapter

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Abstract

In this chapter we reconsider the design, implementation and dissemination of an NIH-funded study of unmet patient concerns that we conducted in 2005–6 and published in 2007 (Heritage et al., 2007). The study took an aspect of preference organisation that has, to our knowledge, never been systematically studied, and applied it to a well-known problem in primary-care visits: the fact that patients frequently do not voice the full range of their concerns. We review the decisions we made about the design and implementation of the study and about the interpretation of its results. We also contrast this study with ‘regular’ CA studies and conclude with an appeal for eclecticism in the application of CA to real-world problems. We begin with some comments on the distinction between conversation-analytic studies and their applied counterparts.

Notes