Difference between revisions of "Licoppe2010"
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{{BibEntry | {{BibEntry | ||
|BibType=ARTICLE | |BibType=ARTICLE | ||
| − | |Author(s)=Christian Licoppe; | + | |Author(s)=Christian Licoppe; |
|Title=The “crisis of summons”: A transformation in the pragmatics of “notifications,” from phone rings to instant messaging | |Title=The “crisis of summons”: A transformation in the pragmatics of “notifications,” from phone rings to instant messaging | ||
|Tag(s)=EMCA; attention; awareness; instantmessaging; interruption;mobile phone; notification; ring; | |Tag(s)=EMCA; attention; awareness; instantmessaging; interruption;mobile phone; notification; ring; | ||
| Line 10: | Line 10: | ||
|Number=4 | |Number=4 | ||
|Pages=288–302 | |Pages=288–302 | ||
| + | |URL=https://www.tandfonline.com/doi/abs/10.1080/01972243.2010.489859 | ||
|DOI=10.1080/01972243.2010.489859 | |DOI=10.1080/01972243.2010.489859 | ||
| − | |Abstract=This article analyzes a class of interactional devices that share | + | |Abstract=This article analyzes a class of interactional devices that share the property of being “designed-to-occur” (e.g., alerts, alarms, warnings, calls, summons) and that can be more generally categorized as “notifications.” This class of devices is directly related to interruptions and to attention-management issues, and is crucial to the unfolding of communication events. In reviewing the last thirty years of human-computer interaction research on this topic, this article highlights the transformation of the meaning of interruptions and notification devices. Initially perceived as disruptions in the accomplishment of tasks, interruptions have gradually acquired a positive value as “notification” devices and are meant to be subtler and to embed some degree of “intelligence” of the recipient’s context. The article provides two empirical case studies on the uses of mobile musical ringtone and of instant messaging in organizations, showing the kind of work that users actually do to pattern their environments with an orientation toward shaping in advance the way in which they might be interrupted and notified. Concerned with how they might be notified, the users are becoming more skilled and turning into “pragmatic amateurs,” less inclined to accept the imposition of a summons (which also testifies to a kind of “crisis of the summons”), and with a keener sense for appreciating the working and pragmatic consequences of a given type of notification. |
| − | the property of being “designed-to-occur” (e.g., alerts, alarms, | ||
| − | warnings, calls, summons) and that can be more generally | ||
| − | |||
| − | interruptions and to attention-management issues, and is crucial | ||
| − | to the unfolding of communication events. In reviewing the last | ||
| − | thirty years of human-computer interaction research on this topic, | ||
| − | this article highlights the transformation of the meaning of | ||
| − | |||
| − | in the accomplishment of tasks, interruptions have gradually | ||
| − | |||
| − | be subtler and to embed some degree of “intelligence” of the | ||
| − | |||
| − | on the uses of mobile musical ringtone and of instant messaging in | ||
| − | organizations, showing the kind of work that users actually do to | ||
| − | pattern their environments with an orientation toward shaping in | ||
| − | advance the way in which they might be interrupted and | ||
| − | Concerned with how | ||
| − | more skilled and turning into “pragmatic amateurs,” less inclined | ||
| − | to accept the imposition of a summons (which also | ||
| − | of “crisis of the summons”), and with a keener sense for | ||
| − | |||
| − | |||
}} | }} | ||
Latest revision as of 10:32, 25 November 2019
| Licoppe2010 | |
|---|---|
| BibType | ARTICLE |
| Key | Licoppe2010 |
| Author(s) | Christian Licoppe |
| Title | The “crisis of summons”: A transformation in the pragmatics of “notifications,” from phone rings to instant messaging |
| Editor(s) | |
| Tag(s) | EMCA, attention, awareness, instantmessaging, interruption, mobile phone, notification, ring |
| Publisher | |
| Year | 2010 |
| Language | |
| City | |
| Month | |
| Journal | The Information Society |
| Volume | 26 |
| Number | 4 |
| Pages | 288–302 |
| URL | Link |
| DOI | 10.1080/01972243.2010.489859 |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | |
| Chapter | |
Abstract
This article analyzes a class of interactional devices that share the property of being “designed-to-occur” (e.g., alerts, alarms, warnings, calls, summons) and that can be more generally categorized as “notifications.” This class of devices is directly related to interruptions and to attention-management issues, and is crucial to the unfolding of communication events. In reviewing the last thirty years of human-computer interaction research on this topic, this article highlights the transformation of the meaning of interruptions and notification devices. Initially perceived as disruptions in the accomplishment of tasks, interruptions have gradually acquired a positive value as “notification” devices and are meant to be subtler and to embed some degree of “intelligence” of the recipient’s context. The article provides two empirical case studies on the uses of mobile musical ringtone and of instant messaging in organizations, showing the kind of work that users actually do to pattern their environments with an orientation toward shaping in advance the way in which they might be interrupted and notified. Concerned with how they might be notified, the users are becoming more skilled and turning into “pragmatic amateurs,” less inclined to accept the imposition of a summons (which also testifies to a kind of “crisis of the summons”), and with a keener sense for appreciating the working and pragmatic consequences of a given type of notification.
Notes
