Difference between revisions of "Firth2009c"
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{{BibEntry | {{BibEntry | ||
|BibType=INCOLLECTION | |BibType=INCOLLECTION | ||
| − | |Author(s)=Alan Firth; Michael Emmison; | + | |Author(s)=Alan Firth; Michael Emmison; |
| − | |Title=Diagnosis as dialogue: | + | |Title=Diagnosis as dialogue: diagnostic work in calls to a technical support helpline |
| − | |Editor(s)= | + | |Editor(s)=Monika Büscher; Dawn Goodwin; Jessica Mesman; |
| − | |Tag(s)=EMCA; Diagnostic Work; Technical Support; Helplines; Workplace studies; | + | |Tag(s)=EMCA; Diagnostic Work; Technical Support; Helplines; Workplace studies; |
|Key=Firth2009c | |Key=Firth2009c | ||
|Publisher=Palgrave Macmillan | |Publisher=Palgrave Macmillan | ||
|Year=2009 | |Year=2009 | ||
|Address=Oxford | |Address=Oxford | ||
| − | |Booktitle=Ethnographies of | + | |Booktitle=Ethnographies of Diagnostic Work: Dimensions of Transformative Practice |
| + | |Pages=113–132 | ||
| + | |URL=https://link.springer.com/chapter/10.1057/9780230296930_7 | ||
| + | |DOI=10.1057/9780230296930_7 | ||
}} | }} | ||
Latest revision as of 11:18, 23 November 2019
| Firth2009c | |
|---|---|
| BibType | INCOLLECTION |
| Key | Firth2009c |
| Author(s) | Alan Firth, Michael Emmison |
| Title | Diagnosis as dialogue: diagnostic work in calls to a technical support helpline |
| Editor(s) | Monika Büscher, Dawn Goodwin, Jessica Mesman |
| Tag(s) | EMCA, Diagnostic Work, Technical Support, Helplines, Workplace studies |
| Publisher | Palgrave Macmillan |
| Year | 2009 |
| Language | |
| City | Oxford |
| Month | |
| Journal | |
| Volume | |
| Number | |
| Pages | 113–132 |
| URL | Link |
| DOI | 10.1057/9780230296930_7 |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | Ethnographies of Diagnostic Work: Dimensions of Transformative Practice |
| Chapter | |
Abstract
Notes
