Difference between revisions of "Garcia2002"
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|BibType=ARTICLE | |BibType=ARTICLE | ||
|Author(s)=Angela Cora Garcia; Kristi Vise; Steven Whitaker | |Author(s)=Angela Cora Garcia; Kristi Vise; Steven Whitaker | ||
− | |Title= | + | |Title=Disputing Neutrality: When Mediation Empowerment is Perceived as Bias |
|Tag(s)=EMCA; Mediation; Empowerment; Bias; | |Tag(s)=EMCA; Mediation; Empowerment; Bias; | ||
− | |Key= | + | |Key=Garcia2002 |
|Year=2002 | |Year=2002 | ||
|Journal=Conflict Resolution Quarterly | |Journal=Conflict Resolution Quarterly | ||
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|Number=2 | |Number=2 | ||
|Pages=205-230 | |Pages=205-230 | ||
− | |Abstract= | + | |Abstract=Researchers find that some participants in mediation hearings report |
− | Researchers find that some participants in mediation hearings report | ||
that the mediator was unfair or biased, but disputants rarely communi- | that the mediator was unfair or biased, but disputants rarely communi- | ||
cate these perceptions to the mediator, and very rarely do they do so dur- | cate these perceptions to the mediator, and very rarely do they do so dur- | ||
Line 22: | Line 21: | ||
analysis is used to show how mediation techniques such as empowerment, | analysis is used to show how mediation techniques such as empowerment, | ||
representation of disputant positions, story summarizing, and emotion | representation of disputant positions, story summarizing, and emotion | ||
− | work can cause a perception of bias if they are applied unequally. | + | work can cause a perception of bias if they are applied unequally. |
}} | }} |
Revision as of 15:33, 24 July 2019
Garcia2002 | |
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BibType | ARTICLE |
Key | Garcia2002 |
Author(s) | Angela Cora Garcia, Kristi Vise, Steven Whitaker |
Title | Disputing Neutrality: When Mediation Empowerment is Perceived as Bias |
Editor(s) | |
Tag(s) | EMCA, Mediation, Empowerment, Bias |
Publisher | |
Year | 2002 |
Language | |
City | |
Month | |
Journal | Conflict Resolution Quarterly |
Volume | 20 |
Number | 2 |
Pages | 205-230 |
URL | |
DOI | |
ISBN | |
Organization | |
Institution | |
School | |
Type | |
Edition | |
Series | |
Howpublished | |
Book title | |
Chapter |
Abstract
Researchers find that some participants in mediation hearings report that the mediator was unfair or biased, but disputants rarely communi- cate these perceptions to the mediator, and very rarely do they do so dur- ing the mediation hearing itself During data collection for a study of mediation hearings, a videotape of a smal-claims mediation hearing was made in which a disputant did make such an accusation during the hearing. This serendipitous capture of an accusation of bias on videotape enables us to examine how a mediator’s actions during the hearing may have contributed to a disputant’s perception of unfairness. Narrative analysis is used to show how mediation techniques such as empowerment, representation of disputant positions, story summarizing, and emotion work can cause a perception of bias if they are applied unequally.
Notes