Difference between revisions of "Wilkinson2011"

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{{BibEntry
 
{{BibEntry
 
|BibType=ARTICLE
 
|BibType=ARTICLE
|Author(s)=Sue Wilkinson;  
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|Author(s)=Sue Wilkinson;
|Title=European'
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|Title=Constructing ethnicity statistics in talk-in-interaction: Producing the 'White European'
Constructing ethnicity statistics in talk-in-interaction: Producing the 'White European'
 
 
 
|Tag(s)=EMCA; categorization;  census;  conversation  analysis;  ethnic monitoring;  ethnicity;  European;  helpline; institutional talk; interaction; official statistics; question design; recipient design; social construction; talk-in-interaction; whiteness;
 
|Tag(s)=EMCA; categorization;  census;  conversation  analysis;  ethnic monitoring;  ethnicity;  European;  helpline; institutional talk; interaction; official statistics; question design; recipient design; social construction; talk-in-interaction; whiteness;
 
|Key=Wilkinson2011
 
|Key=Wilkinson2011
 
|Year=2011
 
|Year=2011
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|Language=English
 
|Journal=Discourse & Society
 
|Journal=Discourse & Society
 
|Volume=22
 
|Volume=22
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|Pages=343–361
 
|Pages=343–361
 
|DOI=10.1177/0957926510395446
 
|DOI=10.1177/0957926510395446
|Abstract=This  article  ‘looks behind’ official  statistics,  analysing  the  social context of  their production.  It uses  conversation  analysis  to  examine  how  an  organization’s  ethnic monitoring  statistics  are constructed  in  and  through  interactions  between  callers  and  volunteers  on  its  telephone helpline.  In  particular,  it  examines  how  the  process  of  self-categorization  is  shaped  by  the response categories on the organization’s monitoring form and by the format in which the ethnic monitoring  question  is  asked. These  analyses  contribute  to  developing  understandings  of  the social construction of ‘race’/ethnicity and of organizationally generated statistics.  
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|Abstract=This  article  ‘looks behind’ official  statistics,  analysing  the  social context of  their production.  It uses  conversation  analysis  to  examine  how  an  organization’s  ethnic monitoring  statistics  are constructed  in  and  through  interactions  between  callers  and  volunteers  on  its  telephone helpline.  In  particular,  it  examines  how  the  process  of  self-categorization  is  shaped  by  the response categories on the organization’s monitoring form and by the format in which the ethnic monitoring  question  is  asked. These  analyses  contribute  to  developing  understandings  of  the social construction of ‘race’/ethnicity and of organizationally generated statistics.
 
}}
 
}}

Revision as of 04:44, 13 July 2018

Wilkinson2011
BibType ARTICLE
Key Wilkinson2011
Author(s) Sue Wilkinson
Title Constructing ethnicity statistics in talk-in-interaction: Producing the 'White European'
Editor(s)
Tag(s) EMCA, categorization, census, conversation analysis, ethnic monitoring, ethnicity, European, helpline, institutional talk, interaction, official statistics, question design, recipient design, social construction, talk-in-interaction, whiteness
Publisher
Year 2011
Language English
City
Month
Journal Discourse & Society
Volume 22
Number 3
Pages 343–361
URL
DOI 10.1177/0957926510395446
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

Download BibTex

Abstract

This article ‘looks behind’ official statistics, analysing the social context of their production. It uses conversation analysis to examine how an organization’s ethnic monitoring statistics are constructed in and through interactions between callers and volunteers on its telephone helpline. In particular, it examines how the process of self-categorization is shaped by the response categories on the organization’s monitoring form and by the format in which the ethnic monitoring question is asked. These analyses contribute to developing understandings of the social construction of ‘race’/ethnicity and of organizationally generated statistics.

Notes