Difference between revisions of "Rendle-Short2015a"

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{{BibEntry
 
|BibType=ARTICLE
 
|BibType=ARTICLE
|Author(s)=Johanna Rendle-Short;  
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|Author(s)=Johanna Rendle-Short;
|Title=Dispreferred responses when texting: Delaying that ‘no’ response
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|Title=Dispreferred responses when texting: Delaying that ‘no’ response
|Tag(s)=EMCA; Cell phones; conversation analysis; dispreferred responses; invitations; mobile phones; preference organisation; preferred responses; requests; texting; time delay;
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|Tag(s)=EMCA; Cell phones; conversation analysis; dispreferred responses; invitations; mobile phones; preference organisation; preferred responses; requests; texting; time delay;
 
|Key=Rendle-Short2015a
 
|Key=Rendle-Short2015a
 
|Year=2015
 
|Year=2015
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|Language=English
 
|Journal=Discourse & Communication
 
|Journal=Discourse & Communication
 
|Volume=9
 
|Volume=9
 
|Number=6
 
|Number=6
|Pages=643 –661
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|Pages=643 –661
|DOI= 10.1177/1750481315600309
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|URL=http://journals.sagepub.com/doi/10.1177/1750481315600309
|Abstract=Socially, people find it difficult to say ‘no’ to requests or invitations. In spoken interaction (face-to-face), we orient to this difficulty through the design of our responses. An agreement response (preferred) is characteristically said straightaway with minimal gap between request and response. A disagreement response (dispreferred) is characteristically delayed through silence and by prefacing the disagreement turn with tokens such as ‘well’, ‘uhm’ and ‘uh’ or with accounts as to  
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|DOI=10.1177/1750481315600309
why the recipient cannot accept the request or invitation. The question for this article concerns what occurs when requests or invitations are made via texting. The results from 329 texting interactions showed that if responses to a request or invitation were delayed by more than 1 minute, it was much more likely be a ‘no’ rather than a ‘yes’ response (< 0.001). In other words, preferred responses were sent quickly; dispreferred responses were delayed. Understanding texting as social interaction is increasingly important as the range of communicative options  
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|Abstract=Socially, people find it difficult to say ‘no’ to requests or invitations. In spoken interaction (face-to-face), we orient to this difficulty through the design of our responses. An agreement response (preferred) is characteristically said straightaway with minimal gap between request and response. A disagreement response (dispreferred) is characteristically delayed through silence and by prefacing the disagreement turn with tokens such as ‘well’, ‘uhm’ and ‘uh’ or with accounts as to why the recipient cannot accept the request or invitation. The question for this article concerns what occurs when requests or invitations are made via texting. The results from 329 texting interactions showed that if responses to a request or invitation were delayed by more than 1 minute, it was much more likely be a ‘no’ rather than a ‘yes’ response (p < 0.001). In other words, preferred responses were sent quickly; dispreferred responses were delayed. Understanding texting as social interaction is increasingly important as the range of communicative options continues to widen (e.g. Facebook, Short Message Service (SMS), Multimedia Messaging Service (MMS), Instant Messaging (IM), email). This study shows preference organisation similarities between spoken interaction and texting with texters orienting to social norms concerning delayed responses. Further research is needed to understand in what contexts a person might choose one communicative medium over another.
continues to widen (e.g. Facebook, Short Message Service (SMS), Multimedia Messaging Service (MMS), Instant Messaging (IM), email). This study shows preference organisation similarities between spoken interaction and texting with texters orienting to social norms concerning delayed responses. Further research is needed to understand in what contexts a person might choose one communicative medium over another.
 
 
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Revision as of 09:09, 5 July 2018

Rendle-Short2015a
BibType ARTICLE
Key Rendle-Short2015a
Author(s) Johanna Rendle-Short
Title Dispreferred responses when texting: Delaying that ‘no’ response
Editor(s)
Tag(s) EMCA, Cell phones, conversation analysis, dispreferred responses, invitations, mobile phones, preference organisation, preferred responses, requests, texting, time delay
Publisher
Year 2015
Language English
City
Month
Journal Discourse & Communication
Volume 9
Number 6
Pages 643 –661
URL Link
DOI 10.1177/1750481315600309
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Socially, people find it difficult to say ‘no’ to requests or invitations. In spoken interaction (face-to-face), we orient to this difficulty through the design of our responses. An agreement response (preferred) is characteristically said straightaway with minimal gap between request and response. A disagreement response (dispreferred) is characteristically delayed through silence and by prefacing the disagreement turn with tokens such as ‘well’, ‘uhm’ and ‘uh’ or with accounts as to why the recipient cannot accept the request or invitation. The question for this article concerns what occurs when requests or invitations are made via texting. The results from 329 texting interactions showed that if responses to a request or invitation were delayed by more than 1 minute, it was much more likely be a ‘no’ rather than a ‘yes’ response (p < 0.001). In other words, preferred responses were sent quickly; dispreferred responses were delayed. Understanding texting as social interaction is increasingly important as the range of communicative options continues to widen (e.g. Facebook, Short Message Service (SMS), Multimedia Messaging Service (MMS), Instant Messaging (IM), email). This study shows preference organisation similarities between spoken interaction and texting with texters orienting to social norms concerning delayed responses. Further research is needed to understand in what contexts a person might choose one communicative medium over another.

Notes