Difference between revisions of "Oberzaucher2014"
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|Publisher=Lucius Verlag | |Publisher=Lucius Verlag | ||
|Year=2014 | |Year=2014 | ||
| + | |Language=German | ||
|Address=Stuttgart | |Address=Stuttgart | ||
|Volume=18 | |Volume=18 | ||
Revision as of 04:46, 16 October 2017
| Oberzaucher2014 | |
|---|---|
| BibType | PHDTHESIS |
| Key | Oberzaucher2014 |
| Author(s) | Frank Oberzaucher |
| Title | Übergabegespräche – Interaktionen im Krankenhaus. Eine Interaktionsanalyse und deren Implikationen für die Praxis. (engl: „Shift change talks – Interactions in Hospital. An Interaction Analysis and it’s implications for practice“) |
| Editor(s) | |
| Tag(s) | Workplace studies, Workplace, EMCA |
| Publisher | Lucius Verlag |
| Year | 2014 |
| Language | German |
| City | Stuttgart |
| Month | |
| Journal | |
| Volume | 18 |
| Number | |
| Pages | |
| URL | |
| DOI | |
| ISBN | 978-3-8282-0593-2 |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | Qualitative Soziologie |
| Howpublished | |
| Book title | |
| Chapter | |
Abstract
This research deals with shift change talks in hospitals and it´s implications for practice. A shift change talk (or hand-over) is a social event involving two working teams in hospitals, but it also takes place in the area of geriatric care and even in industry too. It is necessary to differentiate between outgoing and incoming shifts within the context of different expectations and inferences. This specific talk takes place regularly three times a day in closed rooms or offices (in the morning, midday and in the evening). Every shift starts and ends with this kind of interaction. For the nurse getting information about patients, it marks the beginning of caring and responsibility, and the opposite end it marks the end of caring for patients in the ward. Handing over involves crucial work in preparing the nurse for what might be expected to happen during the next shift.
Based on audio and video recordings of hand-overs the author analysis the behavior during team interactions and provides a ethnomethological understanding of ethnography. Research questions include the following: What typical overall structural organisation do handovers have? How do the participants refer to the patients in their absence and how are they categorized by them? And how do team members manage the asymmetries of contents of experiences which are typical for handovers? And finally, does it makes sense to use Conversation Analysis (CA) as a method for supervision within institutional contexts?
Notes
