Difference between revisions of "Moore2010"
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Moore2010 | |
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BibType | INCOLLECTION |
Key | Moore2010 |
Author(s) | Robert J. Moore, J. Whalen, E. Cabell Hankinson Gatham |
Title | The work of the work order: Document practice in face-to-face service encounters |
Editor(s) | N. Llewellyn, J. Hindmarsh |
Tag(s) | EMCA, Documents, Service Encounter |
Publisher | Cambridge University Press |
Year | 2010 |
Language | |
City | Cambridge |
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Pages | 172-197 |
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Book title | Organisation, interaction and practice: Studies of ethnomethodology and conversation analysis |
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