Difference between revisions of "Kangasharju2009a"

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Kangasharju2009a
BibType ARTICLE
Key Kangasharju2009a
Author(s) Helena Kangasharju, Tuija Nikko
Title Emotions in organizations: Joint laughter in workplace meetings
Editor(s)
Tag(s) EMCA, Conversation Analysis, Workplace studies, Meetings, Laughter, Joint Laughter, Emotion
Publisher
Year 2009
Language
City
Month
Journal Journal of Business Communication
Volume 46
Number 1
Pages 100-119
URL Link
DOI 10.1177/0021943608325750
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

Humor and laughter are emotion-involving activities that can be jointly constructed in interaction. This article analyzes instances of joint laughter in leader-member meetings where laughter may or may not be associated with humor. The method applied is conversation analysis in which the focus lies on laughter’s role in the microlevel organization of interaction. The results show that the instances of laughter do not occur in accidental locations but are clearly connected to specific activities. First, humor and laughter can be strategically used by team leaders to create collegiality and a good working atmosphere in their teams. Second, laughing together is connected to closing down a topic or a phase in a meeting in a way that displays mutual understanding. Third, shared laughter initiated by team members appears to be a resource that can be used to reduce tension in challenging situations such as the accomplishment of difficult tasks or the treatment of delicate topics. Finally, laughing together can be used to do remedial work in problematic or conflicting situations. Ultimately, joint laughter appears to be a resource that can be used to imp

Notes