Medical EMCA bibliography

Ethnomethodology and Conversation Analysis in the field of medicine, psychotherapy, and related topics like impaired communication

• Aaltonen, Tarja; Minna Laakso (2010) ‘Halting aphasic interaction, Creation of intersubjectivity and spousal relationship in situ’, Communication & Medicine, 7/2: 95-106
• Anderson, W. Timothy. (1989) ‘Dentistry as an activity system: sequential properties of the dentist-patient encounter’. In: David T. Helm, W. Timothy. Anderson, Albert.Jay Meehan, Anne Warfield Rawls, eds. The interactional order: New directions in the study of social order. New York: Irvington: 81-97
• Antaki, Charles (1999) ‘Assessing quality of life of persons with a learning disability: How setting lower standards may inflate well-being scores’, Qualitative Health Research 9: 437-54
• Antaki, Charles (2001) ‘“D’you like a drink?” Dissembling language and the construction of an impoverished life’, Journal of Language and Social Psychology 20, 196-213
• Antaki, Charles (2002) ‘Personalised revision of “failed” questions’.Discourse Studies 4: 411-28
• Antaki, Charles (2006) ‘Producing a “cognition”’, Discourse Studies8: 9-15
• Antaki, Charles (2007) ‘Mental-health practitioners’ use of idiomatic expressions in summarising clients’ accounts’, Journal of Pragmatics39/3: 527-541
• Antaki, Charles (2008) Formulations in psychotherapy. In Anssi Peräkylä, Charles, Antaki, Sanna Vehviläinen, Ivan Leudar, eds. Conversation Analysis and Psychotherapy. Cambridge: Cambridge University Press: 26-42
• Antaki, Charles (2012) ‘Applying Conversation Analysis to the multiple problems of hearing loss’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. Mannheim: Verlag für Gesprächsforschung: 164-6
• Antaki, Charles, Rebecca Barnes, Ivan Leudar (2005) ‘Diagnostic formulations in psychotherapy’,Discourse Studies 7: 627-47
• Antaki, Charles; Rebecca Barnes, Ivan Leudar (2006) ‘When psychotherapists disclose personal information about themselves to clients’, Communication & Medicine, 3/1: 27-41
• Antaki, Charles, Rebecca Barnes, Ivan Leudar (2007) ‘Members’ and analysts’ interests: “formulations” in psychotherapy’. In: Alexa, Hepburn, Sally Wiggins, eds. Discursive Research in Practice: New Approaches to Psychology and Interaction. Cambridge: Cambridge University Press: 166-81
• Antaki, Charles; Hanneke Houtkoop-Steenstra, Mark Rapley (2000) ‘“Brilliant. Next question…”: High-grade assessment sequences in the completion of interactional units’,
• Research on Language and Social Interaction33: 235-62
• Antaki, Charles; Andrew Jahoda (2010) ‘Psychotherapists’ practices in keeping a session ‘on-track’ in the face of clients’ “off-track” talk’, Communication & Medicine, 7/1: 11-21
• Antaki, Charles; Ivan Leudar Rebecca Barnes (2004) ‘Trouble in agreeing on a client’s problem in a cognitive-behavioural therapy session’, Rivista di Psicolinguistica Applicata, 4, 127-138
• Antaki, Charles, Chris Walton, W.M.L. Finlay (2007) ‘How proposing an activity to a person with an intellectual disability can imply a limited identity’, Discourse & Society 18: 393-410
• Antaki, Charles; Ray Wilkinson (2012) ‘Conversation analysis and the study of atypical populations’. In: Jack Sidnell, Tanya Stivers, eds. The Handbook of Conversation Analysis. Wiley-Blackwell: 533-50
• Anward, Jan (2003) ‘Own Words: On Achieving Normality through Paraphasias.’ In: Charles Goodwin, ed. Conversation and Brain Damage. New York: Oxford University Press: 189-210
• Ariss, Steven (2009) Asymmetrical knowledge claims in general practice consultations with frequently attending patients: Limitations and opportunities for patient participation’, Social Science and Medicine, 69:908-919.
• Arminen, Ilkka (1996) ‘On the moral and interactional relevancy of self-repairs for life stories of members of Alcoholics Anonymous’, Text 16: 449-80
• Arminen, Ilkka (1998) Therapeutic interaction: a study of mutual help in the meetings of Alcoholics Anonymous. Helsinki: The Finnish Foundation for Alcohol Studies
• Arminen, Ilkka (1998) ‘Sharing experiences: doing therapy with the help of mutual references in meetings of Alcoholics Anonymous’,The Sociological Quarterly, 39, 3, 491-515.
• Arminen, Ilkka (2000) ‘On the context sensitivity of institutional interaction’,Discourse & Society 11: 435-58
• Arminen, Ilkka (2001) ‘Closing of Turns in the Meetings of Alcoholics Anonymous: Members’ Methods for Closing “Sharing Experiences”’, Research on Language and Social Interaction, 34: 211-51
• Arminen, Ilkka (2004) ‘Second stories: the salience of interpersonal communication for mutual help in Alcoholics Anonymous’, Journal of Pragmatics36: 319 -47
• Arminen, Ilkka (2005) Institutional Interaction: Studies of Talk at Work. Aldershot: Ashgate
• [Series: Directions in Ethnomethodology and Conversation Analysis. Series editors D.Francis and S.Hester]
• Arminen, Ilkka, Perälä, Riikka. (2002) ‘Multiprofessional team work in 12-step treatment’.Nordiska Alkohol Tidskrift 19: [English supplement] pp.18-32
• Ashmore, Malcolm, Katie MacMillan, Steven D.Brown (2004) ‘It’s a scream: professional hearing and tape fetishism’ , Journal of Pragmatics36:349 -74
• Atkinson, J. Maxwell (1978) Discovering suicide: studies in the social organization of sudden death. London: Macmillan
• Atkinson, Paul, Christian Heath, eds. (1981) Medical work: realities and routines. Farnborough: Gower
• Auer, Peter; Barbara Rönfeldt (2004) ‘Prolixity as adaptation: Prosody and turn-taking in German conversation with a fluent aphasic’. In E. Couper-Kuhlen, C. E. Ford, eds., Sound patterns in interaction: Cross-linguistic studies from conversation. Amsterdam: John Benjamins: 171 – 200
• Backhaus, Peter (2010) ‘Time to get up: Compliance-gaining in a Japanese eldercare facility’,
• Journal of Asian Pacific Communication 20:1. 69-89.
• Barnard, Rachel. A.; Madeline Cruice, Elisabeth D. Playford (2010) ‘Strategies used in the pursuit of achievability during goal setting in rehabilitation’, Qualitative Health Research, 20/2: 239-250
• Barnes, Scott E.(2011) ‘Claiming mutual stance: on the use of that’s right by a person with aphasia’, Research on Language & Social Interaction 44: 359-384
• Barnes, Scott (2014) ‘Managing intersubjectivity in aphasia’, Research on Language & Social Interaction, 47/2: 130–150
• Beach, Wayne (1995) ‘Preserving and constraining options: “Okays” and “official” priorities in medical interviews’. In: G. Morris, R. Cheneil, eds. Talk of the clinic. Hillsdale, N.J.: Erlbaum: 259-89
• Beach, Wayne A. (1996) Conversations about illness: family preoccupations with bulimia. Mahwah, N.J.: Lawrence Erlbaum
• Beach, Wayne A. (2001) ‘Stability and ambiguity: managing uncertain moments when updating news about Mom’s cancer’ Text 21: 221-50
• Beach, Wayne A. (2001) ‘Introduction: Diagnosing ‘Lay Diagnosis’ Text21: 13-8
• Beach, Wayne A. ed. (2001) ‘Lay diagnosis’. Special Issue in honour of The late Robert Hopper.Text 21 (1/2)
• Beach, Wayne. A. (2003) ‘Managing Optimism’. In: Phillip Glenn, Curtis D. LeBaron, Jenny Mandelbaum, eds. Studies in Language and Social Interaction: In honor of Robert Hopper. Mahweh, N.J. Lawrence Erlbaum: 175-94
• Beach, Wayne A. (2009). A natural history of family cancer: interactional resources for managing illness. Cresskill, NJ: Hampton Press.
• Beach, Wayne A. (2012). ‘Patients’ efforts to justify wellness in a comprehensive cancer clinic’, Health Communication 28: 1-15.
• Beach, Wayne A., ed. (2012) Handbook of Patient-Provider Interactions: Raising and Responding to Concerns About Life, Illness, & Disease. New York: Hampton Press
• Beach, Wayne A. (2012). ‘Introduction: Raising and responding to concerns about life, illness, and disease’. In W.A. Beach, ed., Handbook of patient-provider interactions: Raising and responding to concerns about life, illness, and disease. New York: Hampton Press:1-20
• Beach, Wayne A., J. K. Anderson, (2003). ‘Communication and Cancer? Part I: The noticeable absence of interactional research. Journal of Psychosocial Oncology, 21/3: 1-23.
• Beach, Wayne A., J. K. Anderson, (2003). ‘Communication and Cancer? Part II: Conversation Analysis’. Journal of Psychosocial Oncology, 21/4: 1-22.
• Beach, Wayne A., Christie N. Dixson (2001) ‘Revealing moments: Formulating understandings of adverse experiences in a health appraisal interview’,Social Science & Medicine 52: 25-44
• Beach, Wayne A., & Dunning, D. G. (1982) ‘Pre-indexing and conversational organization’,
• Quarterly Journal of Speech, 68/2: 170-185
• Beach, Wayne A.; D.W. Easter,, J.S. Good, E. Pigeron (2005) ‘Disclosing and responding to cancer fears during oncology interviews’, Social Science & Medicine, 60/4: 893-910
• Beach, Wayne A, Curtis D. LeBaron (2002) ‘Body disclosures: Attending to personal problems and reported sexual abuse during a medical encounter’,Journal of Communication
• 52: 617-39
• Beach, Wayne A., Alane S. Lockwood, (2003) ‘Making the Case for airline compassion fares: the serial organization of problem narratives during a family crisis’, Research on Language & Social Interaction36: 351-94
• Beach, Wayne A.; Jenny Mandelbaum, J. (2005). ‘“My mom had a stroke”: Understanding how patients raise and providers respond to psychosocial concerns’. In L.H. Harter, P.M. Japp, C.M. Beck, eds., Constructing our health: The implications of narrative for enacting illness and wellness.Mahwah, NJ: Lawrence Erlbaum: 343-364
• Beck Nielsen, Søren (2012) ‘Patient initiated presentations of additional concerns’, Discourse Studies 14: 549-565
• Beckman, H. B.; R. M. Frankel, (1984) ‘The effect of physician behavior on the collection of data’,. Annals of Internal Medicine, 101: 692-696
• Beeke, Suzanne (2003) ‘“I suppose” as a resource for the construction of turns at talk in agrammatic aphasia’, Clinical Linguistics & Phonetics 17/4-5: 291–298
• Beeke, Suzanne, Jane Maxim, Ray Wilkinson (2005). ‘Temporal events and reference in aphasia: A comparison of talking and test performance’. Brain and Language 95, 113-114.
• Beeke, Suzanne. Jane Maxim, Ray Wilkinson (2008). ‘Rethinking agrammatism: factors affecting the form of language elicited via clinical test procedures’.Clinical Linguistics and Phonetics 22(4&5), 317-323
• Beeke, Suzanne, Jane E. Maxim, Ray Wilkinson (2007). ‘Using conversation analysis to assess and treat people with aphasia’,. Seminars in Speech and Language 28(2), 136-147.
• Beeke, Suzanne , Ray Wilkinson, Jane Maxim. (2001). ‘A case study of a non-fluent aphasic speaker: grammatical aspects of conversation and language testing data’. Stem-, Spraak- en Taalpathologie 10(4), 215-232
• Beeke, Suzanne , Ray Wilkinson, Jane Maxim. (2001). ‘Context as a resource for the construction of turns at talk in aphasia’. Clinical Linguistics and Phonetics 15(1), 79-83.
• Beeke, Suzanne , Ray Wilkinson, Jane Maxim (2002). ‘Interaction and grammar in aphasia: a comparison of conversation and language testing in a non-fluent speaker’. Brain and Language 83(1), 190-192
• Beeke, Suzanne, Ray Wilkinson, Jane Maxim (2003) ‘Exploring aphasic grammar 1: a single case analysis of conversation’, Clinical Linguistics & Phonetics 17: 81-107
• Beeke, Suzanne, Ray Wilkinson, Jane Maxim (2003) ‘Exploring aphasic grammar 2: do language testing and conversation tell a similar story?’,Clinical Linguistics & Phonetics 17: 109-34
• Beeke, Suzanne, Ray Wilkinson, Jane Maxim (2007). ‘Grammar without sentence structure: A conversation analytic investigation of agrammatism’,. Aphasiology21(3/4), 256-282.
• Beeke, Suzanne, Ray Wilkinson, Jane Maxim (2007). ‘Individual variation in agrammatism: a single case study of the influence of interaction’.International Journal of Language and Communication Disorders 42(6), 629-647
• Beeke, Suzanne, Ray Wilkinson, Jane Maxim (2009). ‘Prosody as a compensatory strategy in the conversations of people with agrammatism’, Clinical Linguistics and Phonetics 23(2), 133-155
• Bekaert, Stefan (1996) ‘Olifant-transformatie in Zaïre: Een Sakata genezingsritueel etnomethodologisch bekeken’ [Elephant-transformation in Zaire: A Sakata healing ritual, ethnomethodologically considered], Medische Antropologie 8: 278-305
• Bercelli, Fabrizio, Federico Rossano and Maurizio Viaro (2008) ‘Clients’ responses to therapists’ re-interpretations’. In Anssi Peräkylä, Charles, Antaki, Sanna Vehviläinen, Ivan Leudar, eds. Conversation Analysis and Psychotherapy. Cambridge: Cambridge University Press: 43-61
• Bercelli, Fabrizio, Federico Rossano, Maurizio Viaro (2008) ‘Different place, different action: Clients’ personal narratives in psychotherapy’,Text & Talk 28/ 3: 283–305
• Bercelli, Fabrizio; Federico Rossano, Maurizio Viaro (2013) ‘Supra-session courses of action in psychotherapy’, Journal of Pragmatics 57 118-137
• Bergen, Clara; Tanya Stivers (2013) ‘Patient disclosure of medical misdeeds’, Journal of Health and Social Behavior 54/2: 221-240
• Bergmann, Jörg R. (1992) ‘Veiled morality: notes on discretion in psychiatry’. In: Drew, Paul, John Heritage, eds. Talk at work: interaction in institutional settings. Cambridge: Cambridge University Press: 137-62
• Bergmann, Jörg (2005) ‘Beratung und Therapie per Internet und Handy’, in: Psychotherapie und Sozialwissenschaft: Zeitschrift für Qualitative Forschung. (Psychosozial-Verlag), 7. Jahrgang, Heft 2/20
• Bloch,S., Ray Wilkinson, (2004). ‘The understandability of AAC: A conversation analysis study of acquired dysarthria’, Augmentative and Alternative Communication 20(4), 272-282.
• Bloch, Steven; Ray Wilkinson (2013) ‘The accomplishment of nonserious talk in severe speech disability: An examination of recipient uptake and delayed other-initiated repair’,
• Journal of Interactional Research in Communication Disorders 4/1: 45-70
• Blum, Alan F. (1970) ‘The sociology of mental illness’. In: Jack D. Douglas, ed. Deviance and respectability: the social construction of moral meanings. New York: Basic Books: 31-60
• Bolden, Galina B. (2000) ‘Towards understanding practices of medical interpreting: Interpreters’ involvement in history taking’, Discourse Studies 2: 387-419
• Booth, Susan, Lisa Perkins (1999) ‘The use of conversation analysis to guide individualized advice to carers and evaluate change in aphasia: a case study’, Aphasiology 13: 283-303
• Boyd, Elizabeth, John Heritage (2006) ‘Taking the history: questioning during comprehensive history taking’. In: John Heritage, Douglas W. Maynard, eds. Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 151-84
• Brewer, J.D., G. McBride, S. Yearley, (1991) ‘Orchestrating an Encounter: A note on the talk of mentally handicapped children’, Sociology of Health and Illness 13: 58-68
• Brouwer Catherine E. (2012) ‘Talking “cognition” in the audiology clinic*’. In: Gitte, Rasmussen, C.E. Brouwer, Dennis Day, eds., Evaluating Cognitive Competences in Interaction. Amsterdam: John Benjamins: 189 – 210
• Brouwer, Catherine; Dennis Day (2012) ‘WHO/ICF guidelines and compliance in a hearing aid consultation’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. Mannheim: Verlag für Gesprächsforschung: 125-37
• Brouwer, Catherine; Day, Dennis; Ferm, Ulrika; Hougaard, Anders; Rasmussen, Gitte; Thunberg, Gunilla J. (2011) ‘Treating the actions of children as sensible: Investigating structures in interactions between children with disabilities and their parents’, Journal of Interactional Research in Communication Disorders 2/2: 153-182
• Butler, Carly W., Susan Danby, Michael Emmison, Karen Thorpe (2009) ‘Managing medical advice seeking in calls to Child Health Line’, Sociology of Health & Illness, 31/6: 817-834 [reprinted in: Alison Pilnick, Jon Hindmarsh, Virginia Teas Gill, eds, (2010) Communication in healthcare settings: participation, policy and new technologies. Chichester, U.K.: Wiley-Blackwell: 31-47]
• Buttny, Richard (1993) Social accountability in communication. London: Sage
• Bysouth, Don (2013) ‘Conversation analysis and therapy’. In Carol A. Chapelle, ed. The Encyclopedia of Applied Linguistics. Oxford, UK: Wiley-Blackwell: 1111-1114* Cahill, Patricia (2010) ‘Child Participation in their primary care consultations’.In: Hilary Gardner, Michael Forrester, eds. Analysing Interactions in Childhood: insights from conversation analysis. Oxford: Wiley/Blackwell 128-145
• Campion, Peter, M Langdon (2004) ‘Achieving multiple topic shifts in primary care medical consultations: A conversation analysis study in U.K. general practice’, Sociology of Health & Illness, 26: 81-101
• Cicourel, Aaron V. (1985) ‘Doctor-patient discourse’. In: T.A. van Dijk,ed.Handbook of discourse analysis. London: Academic Press, vol. III: 193-202
• Chatwin, John (2008) ‘Pre-empting “trouble” in the homoeopathic consultation’,Journal of Pragmatics 40/2: 244-256
• Clark, Shannon J.; Pamela L. Hudak (2011) ‘When surgeons advise against surgery’, ,
• Research on Language & Social Interaction 44: 385-412
• Clarke, Michael T., Ray Wilkinson (2005). ‘The usability of AAC in conversation: A case study of interaction between a child using AAC and her classmate’. in: A. Pruski, H. Knops, ed.,Assistive Technology: From virtuality to reality. Amsterdam: IOS Press, 3-7.
• Clarke, Michael T., Ray Wilkinson (2007). ‘Interaction between Children with Cerebral Palsy and their Peers 1: Organising and Understanding VOCA use’.Augmentative and Alternative Communication 23(4), 336-348.
• Clarke, Michael T, Ray Wilkinson (2008). ‘Interaction between Children with Cerebral Palsy and their Peers 2: Understanding Initiated VOCA Mediated Turns’. Augmentative and Alternative Communication 24(1), 3-15
• Clarke, Michael; Ray Wilkinson (2009) ‘The collaborative construction of non-serious episodes of interaction by non-speaking children with cerebral palsy and their peers’, Clinical Linguistics & Phonetics, 23/8: 583-597
• Clarke, Michael, Ray Wilkinson (2010) ‘Speaker transfer in non-speaking children’s peer conversation: Time, timing and use of voice output communication aids’. In: Hilary Gardner, Michael Forrester, eds. Analysing Interactions in Childhood: insights from conversation analysis. Oxford: Wiley/Blackwell: 249-266
• Clemente, Ignasi (2007) ‘Clinicians’ routine practices of non-disclosure: Prioritizing “protection” over the information needs of adolescents with cancer’. Canadian Journal of Research Nursing, 39/4: 18-34
• Clemente, Ignasi (2009) ‘Progressivity and participation: children’s management of parental assistance in paediatric chronic pain encounters’,Sociology of Health & Illness, 31/6: 872-888 [reprinted in: Alison Pilnick, Jon Hindmarsh, Virginia Teas Gill, eds, (2010) Communication in healthcare settings: participation, policy and new technologies. Chichester, U.K.: Wiley-Blackwell: 83-98]
• Collins, Sarah (2005) ‘Communicating for a clinical purpose: Strategy in interaction in healthcare consultations’, Communication & Medicine2; [Special issue ‘Professional theories and institutional interaction’]: 111-22
• Collins, Sarah (2005) ‘Explanations in consultations: the combined effectiveness of doctors’ and nurses’ communication with patients’, Medical Education, 39, 785-96.
• Collins, Sarah, Nicky Britten, Johanna Ruusuvuori, Andrew Thompson, eds.(2007) Patient Participation in Health Care Consultations. Maidenhead: Open University Press.
• Collins, Sarah, Ivana Marková, (1999) ‘Interactions between impaired and unimpaired speakers: intersubjectivity and the interplay of culturally shared and situation specific knowledge.’ British Journal of Social Psychology 38:339-68
• Collins, Sarah, Ivana Markova, Joan Murphy (1997) ‘Bringing conversations to a close: the management of closings in interactions between AAC users and “natural” speakers’, Journal of Clinical Linguistics and Phonetics11: 467-93
• Collins, Sarah, Joan Murphy (1994) ‘The development of news-tellings in conversations between AAC users and ‘natural’ speakers’, Communication Matters 8: 20-4
• Costello, Brian A.; Felicia Roberts. (2001) ‘Medical recommendations as joint social practice’, Health Communication 13/3: 241-260
• Coulter, Jeff (1973) Approaches to Insanity. Bath, UK: Martin Robertson
• Coulter, Jeff (1979) The social construction of mind: studies in ethnomethodology and linguistic philosophy. London: Macmillan
• Coulter, Jeff (1991) ‘The Grammar of Schizophrenia.’ In: William F. Flack, D. Miller and M. Wiener (eds.), What is Schizophrenia? London: Springer-Verlag.
• Coupland Justine; Jeffrey D. Robinson, Nikolas Coupland (1994). ‘Frame negotiation in doctor-elderly patient consultations’, Discourse and Society, 5: 89-124.
• Couture, Shari J. (2007) ‘Multiparty talk in family therapy: Complexity breeds opportunity’,
• Journal of Systemic Therapies, 26/1: 63–82
• Couture, S Shari J.; Olga Sutherland (2006) ‘Giving advice on advice-giving: A conversation analysis of Karl Tomm’s practice’, Journal of Marital and Family Therapy 32: 329–45.
• Cowley, Sarah, Jan Mitcheson, Anna Houston (2004) ‘Structuring health needs assessments: the medicalisation of health visiting’, Sociology of Health and Illness 26: 503-26
• Cuff, E.C. (1993) Problems of Versions in Everyday Situations. Washington, D.C.: University Press of America
• Czyzewski, Marek (1995) ‘Mm Hm tokens as interactional devices in the psychotherapeutic in-take interview’. In: Paul ten Have, George Psathas, eds., Situated order: Studies in the social organization of talk and embodied activities. Washington, D.C.: University Press of America: 73-90* Damico, J.S., M., Oelschlaeger, N.N. Simmons-Mackie (1999) ‘Qualitative methods in aphasia research: Conversation analysis’, Aphasiology. 13: 667-680
• David, Gary C., Angela Cora Garcia, Anne Warfield Rawls, Donald Chand (2009) ‘ Listening to what is said – transcribing what is heard: the impact of speech recognition technology (SRT) on the practice of medical transcription (MT)’, Sociology of Health & Illness, 31/6: 924-938 [reprinted in: Alison Pilnick, Jon Hindmarsh, Virginia Teas Gill, eds, (2010)
• Communication in healthcare settings: participation, policy and new technologies. Chichester, U.K.: Wiley-Blackwell: 133-47]
• Davis, Kathy (1986) ‘The process of problem (re)formulation in psychotherapy’,Sociology of Health & Illness, 8/1: 44-74
• Denvir, Paul; Anita M. Pomerantz (2009) ‘A qualitative analysis of a significant barrier to organ and tissue donation: Receiving less-than-optimal medical care’,. Health Communication, 24/7: 597-607
• Deppermann, Arnulf (2012) ‘Negotiating hearing problems in doctor-patient interaction: Practices and problems of accomplishing shared reality’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies.
• Mannheim: Verlag für Gesprächsforschung: 90-103
• Deppermann, Arnulf; Maria Egbert (2012) ‘Conclusions and future perspectives for application and innovation’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. Mannheim: Verlag für Gesprächsforschung: 159-63
• Deppermann, Arnulf; Thomas Spranz-Fogasy (2011) ‘Doctors’ questions as displays of understanding’, Communication & Medicine, 8/2: 111-122
• Dickerson, Paul; Penny Stribling, John Rae (2007) ‘Tapping into interaction: How children with Autistic Spectrum Disorders design and place tapping in relation to activities in progress’, Gesture, 7, 271-303
• Dillon, Patrick J.(2011) ‘Moral accounts and membership categorization in primary care medical interviews’, Communication & Medicine, 8/3: 211-22
• DiMatteo, M.R., Jeffrey Robinson, John Heritage, M. Tabbarah, S. Fox (2003) ‘Correspondence among patients’ self-reports, chart records, and audio/videotapes of medical visits’. Health Communication, 15, 393-413
• Dobbinson , Sushie; Michael R. Perkins , Jill Boucher (1998) ‘Structural patterns in conversations with a woman who has autism: Studies in ethnomethodology and conversation analysis’, Journal of Communication Disorders , 31/ 2: 113 – 134
• Dobbinson , Sushie; Michael R. Perkins, Jill Boucher (2003) ‘The interactional significance of formulas in autistic language . Clinical Linguistics & Phonetics , 17/4-5: 299-307
• Drew, Paul (2001) ‘Spotlight on the patient’ Text 21: 261B268
• Drew, Paul (2003) ‘Comparative analysis of talk-in-interaction in different institutional settings: a sketch’. In: Phillip Glenn, Curtis D. LeBaron, Jenny Mandelbaum, eds. Studies in Language and Social Interaction: In honor of Robert Hopper. Mahweh, N.J. Lawrence Erlbaum: 293-308
• Drew, Paul (2005) ‘Is confusion a state of mind?’. In: Hedwig te Molder, Jonathan Potter, eds.Conversation and Cognition. Cambridge: Cambridge University Press: 161-83
• Drew, Paul (2006) ‘Mis-alignments in ‘after-hours’ calls to a British GP’s practice: a study in telephone medicine’. In: John Heritage, Douglas W. Maynard, eds. Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 416-44
• Drew, Paul, John Chatwin, Sarah Collins (2001) ‘Conversation analysis: a method for research into interactions between patients and health-care professionals’, Health Expectations 4:58-70
• Egbert, Maria; Arnulf Deppermann, eds. (2012) Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. Mannheim: Verlag für Gesprächsforschung. Free download: http://www.verlag-gespraechsforschung.de/2012/egbert.html
• Egbert, Maria; Arnulf Deppermann (2012) ‘Introduction to Conversation Analysis with examples from audiology’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. Mannheim: Verlag für Gesprächsforschung: 40-7
• Egbert, Maria; Ben Mathews (2012) ‘User Centered Design: From understanding hearing loss and hearing technologies towards understanding interaction’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies.
• Mannheim: Verlag für Gesprächsforschung: 48-55
• Ekberg, Katie; Amanda LeCouteur (2012) ‘Negotiating epistemics: Proposing behavioural change in an environment of epistemic asymmetry’, Communication & Medicine, 9/3: 229–239
• Engelke, Christopher R.; D. Jeffery Higginbotham (2013) ‘Looking to speak: On the temporality of misalignment in interaction involving an augmented communicator using eye-gaze technology’, Journal of Interactional Research in Communication Disorders 4/1: 95-122
• Emmison, Michael; Alan Firth (2012) ‘Requesting and receiving advice on the telephone: A comparative analysis of some Australian-based helplines’. In: Limberg, Holger; Miriam A. Locher, eds., Advice in Discourse. Amsterdam: Benjamins: 213–232
• Ende, J., Anita Pomerantz, F. Erickson (1995). ´Preceptors’ strategies for correcting residents in an ambulatory medicine setting: A qualitative analysis´, Academic Medicine, 70-3: 224-229
• Fasulo, Alessandra (1994). ‘Hablando el habla de otros. El discurso referido en psicoterapia’.
• Substratum, 2, 5, 69-90.
• Fasulo, Alessandra (1997). ‘Other voices, other minds. The use of reported speech in group therapy talk’. In L. Resnick, R. Säljö, C. Pontecorvo, & B. Burge (Eds.), Discourse, Tools and Reasoning: Essays on Situated Cognition. NATO Series, Berlin: Springer Verlag, 203-223.
• Fasulo, Alessandra (2007). ‘Theories of self in psychotherapeutic narratives’. In M. Bamberg, A. De Fina & D. Schiffrin, eds, Selves and Identities in Narrative and Discourse. Amsterdam/Philadelphia: John Benjamins
• Fele, Giolo (1991) L’insorgere del conflitto: Uno studio sull’organizzazione del disaccordo nella conversazione. Milano, Angeli
• Fele, Giolo (2008). The collaborative production of responses and dispatching on the radio: video analysis in a medical emergency call centre’ ForumQualitative Sozialforschung / Forum: Qualitative Social Research, 9(3)
• [[1]][[2]][[3]]
• Finlay, W.M.L., Charles Antaki, C. Walton (2008) ‘Saying no to the staff: an analysis of refusals in a home for people with severe communication difficulties’, Sociology of Health and Illness, 30/1: 55-75.
• Finlay, M., Charles Antaki, Chris Walton (2008). ‘A manifesto for the use of video in service improvement and staff development in residential services for people with learning disabilities’, British Journal of Learning Disabilities 36: 227-231
• Finlay, W. M. L.; Chris Walton, Charles Antaki (2008) ‘Promoting choice and control in residential services for people with learning disabilities’,Disability and Society, 23: 349-360
• Fisher, Sue, Alexandra Dundas Todd, eds. (1983) The Social Organization of Doctor-Patient Communication. Washington, D.C.: Center for Applied Linguistics
• Fisher, Sue., Alexandra Dundas Todd, eds. (1986) Discourse and institutional authority. Norwood, N.J.: Ablex
• Fitzgerald, Pamela, Ivan Leudar (2010) ‘On active listening in person-centred, solution- focused psychotherapy’, Journal of Pragmatics 42/12: 3188-3198
• Fitzgerald, Pamela Elizabeth; Ivan Leudar (2012) ‘On the use of formulations in person-centred, solution-focused short-term psychotherapy’, Communication & Medicine, 9/1 13-22
• Forrester, Michael, David Reason (2006) ‘Conversation analysis and psychoanalytic psychotherapy research: questions, issues, problems and challenges’, Psychoanalytic psychotherapy 20: 40-64
• Frankel, Richard (1982) ‘Autism for all practical purposes: A micro-interactional view’,
• Topics in Language Disorders, 3/1: 33-42
• Frankel, Richard M. (1983) ‘The laying on of hands: Aspects of the organization of gaze, touch, and talk in a medical encounter’. In: S. Fisher, A. Dundas Todd, eds. (1983) The Social Organization of Doctor-Patient Communication. Washington, D.C.: Center for Applied Linguistics.: 19-54
• Frankel, Richard M. (1984) ‘From sentence to sequence: Understanding the medical encounter through micro-interactional analysis’, Discourse Processes 7: 135-70
• Frankel, Richard M. (1989) ‘“I wz wonderinguhm could Raid uhmeffect the Brain permanently d’y know?”: Some observations on the intersection of speaking and writing in calls to a poison control center’,Western Journal of Speech Communication 53: 195-226
• Frankel, Richard M. (1989) ‘Microanalysis and the medical encounter’. In: David T. Helm, W. Timothy. Anderson, Albert.Jay Meehan, Anne Warfield Rawls, eds., The interactional order: New directions in the study of social order. New York: Irvington: 21-49
• Frankel, Richard (1990) ‘Talking in interviews: a dispreference for patient-initiated questions in physician-patient encounters’. In: George Psathas, ed. Interaction Competence. Washington: University Press of America: 231-62
• Frankel, Richard (1995) ‘Some answers about questions in clinical interviews’. In: G.H. Morris, R.J. Chenail, eds. The talk of the clinic: explorations in the analysis of medical and therpeutic discourse.Hillsdale, N.J.: Lawrence Erlbaum: 49-70
• Frankel. Richard M. (2001) ‘Clinical Care and Conversational Contingencies: the Role of Patients’ Self-diagnosis in Medical Encounters’, Text21: 83B111
• Frankel, Richard M., H.B., Beckman (1982) ‘Impact: an interaction-based method for preserving and analyzing clinical transactions’. In L. Pettegrew, ed.. Explorations in Provider and Patient Interaction. Louisville, KY: Humana Press.
• Frankel, Richard M., H.B. Beckman (1989) ‘Conversation and compliance with treatment recommendations: an application of microinteractional analysis in medicine’. In: B. Dervin, L. Grossberg, B.J. O’Keefe, E. Wartella, eds.Rethinking communication, Vol. 2: Paradigm exemplars. Beverly Hills: Sage: 60-75
• Friedland, D., N. Miller (1998) ‘Conversation Analysis of communication breakdown after closed head injury’, Brain Injury 12: 1-14* Gafaranga, Joseph; NickyBritten (2003). ‘Fire away’: the opening sequence in general practice consultations. Family Practice, 20: 242–247
• Gafaranga, Joseph; Nicky Britten (2005). Talking an institution into being: The opening sequence in general practice consultations. In K. Richards and P. Seedhouse (eds), Applying conversation analysis. Hampshire: Palgrave Macmillan, 75-90.
• Gardner, Hilary.(2009) ‘Applying conversation analysis to interactions with atypically developing children’, Clinical Linguistics & Phonetics, 23/8: 551-554
• Gibson, Will; Helena Webb, Dirk vom Lehn (2011) ‘Re-constituting social praxis: an ethnomethodological analysis of video data in optometry consultations’,International Journal of Social Research Methodology , 14/3: 207-218
• Gill, Virginia T. (1998) ‘Doing attributions in medical interaction: patients’ explanations for illness and doctors’ responses’, Social Psychology Quarterly 61: 322-360
• Gill, Virginia Teas (2005) ‘Patient “Demand” for Medical Interventions: Exerting Pressure for an Offer in a Primary Care Clinic Visit’, Research on Language & Social Interaction, 38: 451-79
• Gill, Virginia Teas, Timothy Halkowski and Felicia Roberts (2001) ‘Accomplishing A Request Without Making One: A Single Case Analysis of A Primary Care Visit’ Text 21: 55-81
• Gill, Virginia T., Douglas W. Maynard (1995) ‘On “labelling” in actual interaction: delivering and receiving diagnoses of developmental disabilities’,Social Problems 42: 11-37
• Gill, Virginia, Douglas W. Maynard (2006) ‘Explaining illness: patients’ proposals and physicians’ responses. In: John Heritage, Douglas W. Maynard, eds. Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 115-50
• Gill, Virginia Teas, Anita Pomerantz, Paul Denvir (2010). ‘Preemptive Resistance: Patients’ participation in diagnostic sense-making activities’, Sociology of Health and Illness 32 (1): 1-20
• Gill, Virginia Teas; Felicia Roberts (2012) ‘Conversation analysis in medicine’. In: Jack Sidnell, Tanya Stivers, eds. The Handbook of Conversation Analysis. Wiley-Blackwell: 575-92
• Goode, David (1979) ‘The world of the congenitally deafblind: toward the grounds for achieving human understanding’. In: H. Schwartz & J. Jacobs, Qualitative sociology: a method to the madness. New York: Free Press: 381-96
• Goode, D.A. (1990) ‘On understanding without words: communication between a deafblind child and her parents’. Human Studies 13: 1-38
• Goode, David (1994) A world without words: the social construction of children born deaf and blind. Philadelphia: Temple University Press
• [Note: a ‘Review Symposium’ on this book can be found in Human Studies20 (3), 357-89, edited by F.C. Waksler, with contributions by M. Connolly, G. Kielhofner & T. Mallinson, Michael Lynch, and M. Pollner, with a reply by David Goode]
• Goode, David (2003) ‘Ethnomethodology and Disability Studies: A Reflection on Robillard’ [Book review] Human Studies 26: 493-503
• Goodwin, Charles (1995) ‘Co-Constructing Meaning in Conversations With an Aphasic Man.’, Research On Language And Social Interaction, 28: 233-260
• Goodwin, Charles (2000). ‘Gesture, Aphasia and Interaction’. In D. McNeill (Ed.). Language and Gesture. Cambridge: Cambridge University Press
• Goodwin, Charles, ed. (2003) Conversation and Brain Damage Oxford University Press.
• Goodwin, Charles (2003) ‘Conversational Frameworks for the Accomplishment of Meaning in Aphasia’ In: Charles Goodwin, ed. Conversation and Brain Damage. New York: Oxford University Press: 90-116
• Goodwin, Charles (2003) ‘Introduction’. In: Charles Goodwin, ed. Conversation and Brain Damage. New York: Oxford University Press: 3-20
• Goodwin, Charles (2004) ‘A competent speaker who can’t speak: the social life of aphasia’,Journal of Linguistic Anthropology 14
• Goodwin, Charles (2006) ‘Human sociality as mutual orientation in a rich interactive environment: multimodal utterances and pointing in aphasia’. In Nick Enfield, Stephen C. Levinson, eds. Roots of Human SocialityLondon: Berg Press: 96-125
• Goodwin, Charles, Marjorie H. Goodwin, David Olsher (2002) ‘Producing sense with nonsense syllables: turn and sequence in conversations with a man with severe aphasia’. In: Cecilia E. Ford, Barbara A. Fox, Sandra A. Thompson, eds. 2002) The Language of Turn and Sequence. New York: Oxford University Press: 56-80
• Greatbatch, David (2006) ‘Prescriptions and prescribing: co-ordinating talk and text-based activities’. In: John Heritage, Douglas W. Maynard, eds. Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 313-39
• Greatbatch, David, Christian Heath, Paul Luff, Peter Campion (1995) ‘Conversation analysis: human-computer interaction and the general practice consultation’. In: A. Monk, N. Gilbert, eds.Perspectives on HCI: Diverse approaches. New York: Academic Press: 199-222
• Greatbatch, David, Christian Heath, Peter Campion, Paul Luff (1995) ‘How do desk-top computers affect the doctor-patient interaction?’, Family Practice, 12/1: 32-36.
• Greatbatch, David; Paul Luff, Christian Heath, Peter Campion (1993) ‘Interpersonal communication and human- computer interaction: An examination of the use of computers in medical consultations’, Interacting with Computers, 5/2: 193-216
• Greatbatch, David, Elisabeth Murphy, Robert Dingwall (2001) ‘Qualitative research on medical information systems: ethnomethodological and interactionist perspectives’. Health Services Management Research 14: 1-12.
• Groeber, Simone; Simona Pekarek Doehler (2012) ‘Hearing impaired adolescents in a regular classroom: On the embodied accomplishment of participation and understanding’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. Mannheim: Verlag für Gesprächsforschung: 76-89
• Gülich, Elisabeth (2012) ‘Conversation Analysis as a new approach to the differential diagnosis of epileptic and non-epileptic seizure disorders’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. Mannheim: Verlag für Gesprächsforschung: 146-58
• Haakana, Markku (2001) ‘Laughter As A Patient’s Resource: Dealing with Delicate Aspects of Medical Interaction’ Text 21: 187-219
• Haakana, Markku (2002) ‘Laughter in medical interaction: From quantification to analysis, and back’, Journal of sociolinguistics, 6: 207-35
• Halkowski, Tim (2006) ‘Realizing the illness: patients’ narratives of symptom discovery’. In: John Heritage, Douglas W. Maynard, eds. Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 86-114
• Halonen, Mia (2006) ‘Life stories used as evidence for the diagnosis of addiction in group therapy’Discourse & Society 17: 283-98
• Halonen, Mia (2008) Person reference as a device for constructing experiences as typical in group therapy; In Anssi Peräkylä, Charles, Antaki, Sanna Vehviläinen, Ivan Leudar, eds.Conversation Analysis and Psychotherapy. Cambridge: Cambridge University Press: 139-51
• Harris, Jessica; Susan Danby, Carly W Butler, Michael Emmison (2012) ‘Extending client-centered support: counselors’ proposals to shift from e-mail to telephone counseling’,
• Text & Talk 32/1: 21–37
• Hartswood, Mark, Rob Procter, Mark Rouncefield, Roger Slack (2003) ‘Making a Case in Medical Work: Implications for the Electronic Medical Record’,Computer Supported Cooperative Work (CSCW): The Journal of Collaborative Computing12: 241-66
• Have, Paul ten (1980) ‘Openingssequenties’. In: A. Foolen, e.a. red.,Conversatieanalyse. Groningen: Xenos: 63-84
• Have, Paul ten (1981) ‘Lokale en globale samenhangen in raadgevende gesprekken’,
• Tijdschrift voor Taal en Tekstwetenschap 1: 24-45
• Have, Paul ten (1983) ‘Leren in hulpverlenende gesprekken’, Bulletin Leren van Volwassenen nr. 12: 107-23
• Have, Paul ten, (1986) ‘De formulering van klachten in huisartsspreekuurgesprekken’. In: J. Creten, G. Geerts, K. Jaspaert, eds. Werkinuitvoering: momentopname van de sociolinguïstiek in België en Nederland. LeuvenAmersfoort: Acco: 125-34
• Have, Paul ten, (1987) Sequenties en formuleringen; aspecten van de interactionele organisatie van huisartsspreekuurgesprekken [Sequences and formulations: aspects of the interactional organization of general practice consultations]. Dordrecht: Foris
• Have, Paul ten (1988) ‘De dokter zwijgt’. In: F.H. van Eemeren, R. Grootendorst, red.Taalbeheersing in ontwikkeling. Dordrecht: Foris Publications: 393-99
• Have, Paul ten, (1989) ‘The consultation as a genre’. In: B. Torode, ed. Text and Talk as Social Practice. Dordrecht/Providence, R.I.: Foris Publications: 115-35
• Have, Paul ten (1990) ‘Und der Artz schweigt. SpechstundenEpisoden, in denen Ärtze auf Patienteninformationen sprachlich nicht reagieren’. In: K. Ehlich, A. Koerfer, A. Redder, R. Weingarten, Hrsg. Medizinische und therapeutische Kommunikation. Opladen: Westdeutscher Verlag: 103-21
• Have, Paul ten (1990) ‘Feiten en fouten: de ‘Bolderkaraffaire’ als interprofessionele methodenstrijd’, Kennis en Methode 14:104-28
• Have, Paul ten (1990) ‘“Dus met deze medicijnen los ik dat probleem niet op”: medicatie en de organisatie van medische interactie’,Medische Antropologie 2 (1990): 5-16
• Have, Paul ten (1991) ‘The doctor is silent: observations on episodes without vocal receipt during medical consultations’. In: Bernard Conein, M. de Fornel, L. Quéré, Les formes de la conversation, vol 2. Issy les Moulineaux: CNET, 1991: 55-76
• Have, P, ten (1991) ‘Vorm en inhoud van spreekuurgesprekken’, Huisarts en Wetenschap 34: 330-5
• Have, Paul ten (1991) ‘Talk and institution: a reconsideration of the ‘asymmetry’ of doctor-patient interaction’. In: Deirdre Boden & Don H. Zimmerman, eds. Talk and social structure: studies in ethnomethodology and conversation analysis. Cambridge: Polity Press: 138-63
• Have, Paul ten (1991) ‘Medische ondervraging: tussentijdse overwegingen bij lopend onderzoek’. In: R. van Hout & E. Huls, red. Artikelen van de Eerste Sociolinguïstische Conferentie. Delft: Uitgeverij Eburon: 207-23
• Have, Paul ten (1993) ‘Fragen von Ärzten. Erste Bemerkungen’. In: P. Löning, J. Rehbein, (Hg.), ArtzPatientenKommunikation: Analysen zu interdisziplinären Problemen des medizinischen Diskurses. Berlin, New York: Walter de Gruyter: 373-83
• Have, Paul ten (1995) ‘Disposal negotiations in general practice consultations’. In: A. Firth, ed.The discourse of negotiation: studies of language in the workplace. Oxford: Pergamon: 319-44
• Have, Paul ten (1995) ‘Formatting the consultation: communication formats and constituted identities’. In: E. Huls & J. KlatterFolmer, eds. Artikelen van de Tweede Sociolinguïstische Conferentie. Delft: Eburon: 245-68
• Have, Paul ten (1995) ‘Medical ethnomethodology: An Overview’, Human Studies 18: 245-61
• Have, Paul ten (1997) ‘A doctor’s body work: an exploratory exercise’. In: A. Marcarino, ed.,Analisi della conversatione e prospettive di recerca in etnometodologia. Urbino: Editioni QuattroVenti: 207-18
• Have, Paul ten (1997) ‘Een basisprocedure voor conversatie-analytisch onderzoek’ [A basic procedure for conversation-analytic research]. In: L. Meeuwesen & HannekeHoutkoop-Steenstra (red.), Sociale Interactie in Nederland. Utrecht: ISOR: 15-42
• Have, Paul ten (2001) ‘Lay Diagnosis in Interaction’ Text 21: 251B260
• Have, Paul ten (2006) ‘On the interactive constitution of medical encounters’,Revue Française de Linguistique Appliquée 11/2: 85-98
• Heap, James L. (1982) ‘Practical reasoning in depression: a practice’,Human Studies 5/4: 345-356
• Heath, Christian (1981) ‘The opening sequence in doctor-patient interaction’. In: Paul Atkinson & Christian Heath, eds. Medical Work: Realities and Routines. Farnborough: Gower: 71-90
• Heath, Christian C. (1982) ‘Preserving the consultation: Medical record cards and professional conduct’, Journal of the Sociology of Health and Illness 4: 56-74
• Heath, Christian (1984) ‘Talk and recipiency: sequential organization in speech and body movement’. In: Atkinson, J. Maxwell, John Heritage, eds. Structures of Social Action: Studies in Conversation Analysis. Cambridge: Cambridge University Press: 247-65
• Heath, Christian (1985) The consultations end - the coordination of speech and body movement.International Journal Of The Sociology Of Language(51), 27-42.
• Heath, Christian (1986) Body Movement and Speech in Medical Interaction.Cambridge: Cambridge University Press
• Heath, Christian (1988) ‘Embarrassment and interactional organization’. In: Paul Drew, Anthony Wootton, eds., Erving Goffman: exploring the interaction order. Cambridge: Polity Press: 136-60
• Heath, Christian (1989) ‘Institutional form and interactional detail: the delivery of diagnosis in a medical consultation’. In: Langage et travail, 1989: 280-89
• Heath, Christian (1989) ‘Pain talk: the expression of suffering in the medical consultation’,
• Social Psychology Quarterly 52: 113-25
• Heath, Christian (1991) ‘The expression of pain and suffering in the medical consultation: aspects of an interactional organisation’. In: Bernard Conein, M. de Fornel, L. Quéré, Les formes de la conversation, vol 2. Issy les Moulineaux: CNET, 1991: 93-117
• Heath, Christian (1992) ‘The delivery and reception of diagnosis in the general practice consultation’. In: Paul Drew & John Heritage, eds. Talk at Work. Cambridge: Cambridge University Press: 235-67
• Heath, Christian (2002) ‘Demonstrative suffering: the gestural (re)embodiment of symptoms’.Journal of Communication 52: 597-617
• Heath, Christian (2006) ‘Body work: the collaborative production of the clinical object’. In: John Heritage, Douglas W. Maynard, eds. Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 185-213
• Heath, Christian, Paul Luff (2000) Technology in Action. Cambridge: Cambridge University
• Press
• Heath, Christian, Paul Luff, Marcus Sanchez Svensson (2007) ‘Video and qualitative research: analysing medical practice and interaction’, Medical Education, 41, 109-116.
• Heath, Christian, Marcus Sanchez Svensson, Paul Luff, (2003) ‘Technology and Medical Practice’,Sociology of Health and Illness 25 [Silver Anniversary Issue]: 75-97
• Heeschen, Claus, Emanuel A. Schegloff (1999) ‘Agrammatism, Adaptation Theory, Conversation Analysis: On the Role of so-called Telegraphic Style in Talk-in-Interaction’,
• Aphasiology 13: 365-405.
• Heeschen, Claus, Emanuel A. Schegloff (2003) ‘Aphasic Agrammatism as Interactional Artifact and Achievement’ In: Charles Goodwin, ed. Conversation and Brain Damage. New York: Oxford University Press: 231-82
• Heinemann, Trine; Ben Matthews, Pirkko Raudaskoski (2012) ‘Hearing aid adjustment: Translating symptom descriptions into treatment and dealing with expectations’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. Mannheim: Verlag für Gesprächsforschung: 113-24
• Helasvuo, Marja-Liisa, Minna Laakso, Marja-Leena Sorjonen (2003) ‘Searching for words: Syntactic and sequential construction of word search in conversation of Finnish speakers with aphasia’, Research on Language and Social Interaction37: 1-37
• Heritage, John (2010) ‘Questioning in medicine’. In A. F. Freed, S. Ehrlich, eds., “Why do you ask?”: The function of questions in institutional discourse. New York, NY: Oxford University Press:42–68
• Heritage, John (2011) ‘The interaction order and clinical practice: some observations on dysfunctions and action steps’, Patient Education and Counseling. 84:338-343
• Heritage, John (2013) ‘Asymmetries of knowledge in patient-provider encounters: Three studies adopting conversation analysis’ (Editorial), Patient Education and Counseling 92:1–2
• Heritage, John, Elisabeth Boyd, Lawrence Kleinman (2001) ‘Subverting criteria: the role of precedent in decisions to finance surgery’, Sociology of Health and Illness 23: 701-28
• Heritage, John, Anna Lindström (1996) ‘Motherhood, medicine and morality: scenes from a series of medical encounters’. In: J. Bergman, P. Linell, eds. Morality in discourse. Hemel Hempstead: Harvester Wheatsheaf
• Heritage, John, Anna Lindström (1998) ‘Motherhood, medicine and morality: scenes from a medical encounter’, Research on Language and Social Interaction 31: 397-438
• Heritage, John C.; Anna Lindström (2012) ‘Advice giving – terminable and interminable: The case of British health visitors’. In: Limberg, Holger; Miriam A. Locher, eds., Advice in Discourse. Amsterdam: Benjamins: 169–194
• Heritage, John; Anna Lindström (2012) ‘Kknowledge, empathy and emotion in a medical encounter’. In Anssi Peräkylä, Marja-Leena Sorjonen, eds) Emotion and Affect in Interaction.
• Oxford: Oxford University Press: 256-273
• Heritage, John, Douglas W. Maynard (2006) ‘Problems and prospects in the study of physician-patient interaction: 30 years of research’, Annual Review of Sociology, 32, 351-74.
• Heritage, John, Douglas W. Maynard, eds. (2006) Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. [Series: Studies in Interactional Sociolinguistics, No. 20] Cambridge: Cambridge University Press
• Heritage, John, Douglas W. Maynard (2006) ‘Introduction: analyzing interaction between doctors and patients in primary care encounters’. In: John Heritage, Douglas W. Maynard, eds.Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 1-21
• Heritage, John, Jeffrey Robinson (2006) ‘Accounting for the visit: giving reasons for seeking medical care’. In: John Heritage, Douglas W. Maynard, eds. Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 48-85
• Heritage, John; Jeffrey D. Robinson (2006) ‘The structure of patients’ presenting concerns 1: Physicians’ opening questions’, Health Communication, 19: 89-102
• Heritage, John, Jeffrey D. Robinson, Marc N. Elliott, Megan Beckett, Michael Wilkes (2007) ‘Reducing patients’ unmet concerns in primary care: The difference one word can make’,Journal of General Internal Medicine22(10): 1429-33.
• Heritage, John, Sue Sefi (1992) ‘Dilemmas of advice: aspects of the delivery and reception of advice in interactions between Health Visitors and firsttime mothers’. In: Drew, Paul, John Heritage, eds. Talk at work: interaction in institutional settings. Cambridge: Cambridge University Press: 359417
• Heritage, John, Tanya Stivers (1999) ‘Online Commentary in Acute Medical Visits: A Method of Shaping Patient Expectations’, Social Science and Medicine 49(11): 1501-17
• Hilbert, Richard (1984) ‘The acultural dimensions of chronic pain: flawed reality construction and the problem of meaning’, Social Problems31: 365-78
• Hindmarsh, Jon (2010) ‘Peripherality, participation and communities of practice: examining the patient in dental training’. In: Nick Llewellyn, Jon Hindmarsh, eds. Organisation, interaction and practice: Studies of ethnomethodology and conversation analysis. Cambridge: Cambridge University Press: 218-40
• Hindmarsh, Jon; Lewis Hyland, Avijit Banerjee (2014) ‘Work to make simulation work: ‘Realism’, instructional correction and the body in training’ Discourse Studies 16/2: 16: 247-269
• Hindmarsh, Jon, Alison Pilnick. (2002) ‘The Tacit Order of Teamwork: Collaboration and embodied conduct in anaesthesia’, The Sociological Quarterly 43/2: 139-64
• Hindmarsh, Jon, Alison Pilnick (2007) ‘Knowing bodies at work: embodiment and ephemeral teamwork in anaesthesia’, Organization Studies. 28: 1395-1416.
• Houtkoop, Hanneke (1986) ‘Summarizing in doctor-patient interaction’. In: T. Ensink et al., eds.Discourse and Public Life. Dordrecht/Providence, R.I.: Foris Publications: 201-21
• Hudak, Pamela; Shannon Clark, Geoffrey Raymond (2013) ‘Some interactional consequences of medical specialization: The omni-relevance of surgery in treatment recommendations by orthopaedic surgeons’, Health Communication. 28/6: 533-545
• Hudak, Pamela L.; Virginia Teas Gill, Jeffrey P. Aguinaldo, Shannon Clark, Richard Frankel (2010) ‘“I’ ve heard wonderful things about you”: How patients complement surgeons’,
• Sociology of Health & Illness, 32/5: 777-797
• Hudak, Pamela L.; Shannon J. Clark, and Geoffrey Raymond (2011) ‘How surgeons design treatment recommendations in orthopaedic surgery’, Social Science & Medicine 73/7: 1028-1036
• Hutchby, Ian (2002) ‘Resisting the incitement to talk in child counseling: aspects of the utterance “I don’t know”’, Discourse Studies 4: 147-68
• Hutchby, Ian (2005) ‘“Active Listening”: Formulations and the Elicitation of Feelings-Talk in Child Counselling’, Research on Language & Social Interaction 38 303-29
• Hutchby, Ian (2007) The Discourse of Child Counselling. Amsterdam/Philadelphia: John
• Benjamins
• Hutchby, Ian (2010) ‘Feelings-talk and the paradoxes of child counselling’. In: Hilary Gardner, Michael Forrester, eds. Analysing Interactions in Childhood: insights from conversation analysis. Oxford: Wiley/Blackwell: 146-162
• Hutchby, Ian, Michelle O’Reilly (2010) ‘Children’s participation and the familial moral order in family therapy’, Discourse Studies 12: 49-64
• Hutchby, Ian; Michelle O’Reilly, Nicola Parker (2012) ‘Ethics in praxis: Negotiating the presence and functions of a video camera in family therapy’,Discourse Studies 14: 675-690* Ijäs-Kallio, Taru; Johanna Ruusuvuori, Anssi Peräkylä (2010) ‘Patient Involvement in problem presentation and diagnosis delivery in primary care’, Communication & Medicine,
• 7/2: 131-141
• Ijäs-Kallio,Taru; Johanna Ruusuvuori, Anssi Peräkylä (2011) ‘“Unilateral” decision making and patient participation in primary care’, Communication & Medicine, 8/2: 145-155
• Ikeya, Nozomi, Mitsuhiro Okada (2007) ‘Doctors’ practical management of knowledge in the daily case conference’. In: Stephen Hester, David Francis, eds. Orders of ordinary action: respecifying sociological knowledge. Aldershot: Ashgate: 69-89
• Iversen, Clara (2012) ‘Recordability: Resistance and collusion in psychometric interviews with children’, Discourse Studies 14: 691-709
• Jefferson, Gail (1980) ‘On “trouble-premonitory” response to inquiry’,Sociological Inquiry
• 50: 153-85
• Jefferson, Gail (1984) ‘On stepwise transition from talk about a trouble to inappropriately next-positioned matters’. In: Atkinson, J. Maxwell, John Heritage, eds. Structures of Social Action: Studies in Conversation Analysis. Cambridge: Cambridge University Press: 191-222
• Jefferson, Gail (1984) ‘On the organization of laughter in talk about troubles’. In: Atkinson, J. Maxwell, John Heritage, eds. Structures of Social Action: Studies in Conversation Analysis. Cambridge: Cambridge University Press: 346-69
• Jefferson, Gail (1988) ‘On the sequential organization of troubles talk in ordinary conversation’.Social Problems 35: 418-41
• Jefferson, Gail, John R.E. Lee, (1981) ‘The rejection of advice: managing the problematic convergence of a “TroublesTelling” and a “Service Encounter”’,Journal of Pragmatics 5: 399-422
• Joaquin, Anna Dina L. (2010) ‘Frontotemporal dementia, sociality, and identity: Comparing adult-child and caregiver-frontotemporal dementia interactions’,Discourse Studies 2010 12: 443-464
• Jones, Aled (2009) ‘Creating history: documents and patient participation in nurse-patient interviews’, Sociology of Health & Illness, 31/6: 907-923 [reprinted in: Alison Pilnick, Jon Hindmarsh, Virginia Teas Gill, eds, (2010) Communication in healthcare settings: participation, policy and new technologies. Chichester, U.K.: Wiley-Blackwell: 117-32]
• Jones, Charlotte M. (2001) ‘Missing Assessments: Lay and Professional Orientations in Medical Interviews’, Text 21: 113-50
• Jones, Charlotte M. ;Wayne A. Beach, (2005) ‘“I just wanna know why”: Patient’s attempts and doctors’ responses to premature solicitation of diagnostic information’. In Judith F. Duchan, D. Kovarsky, eds.,Diagnosis as cultural practice. New York: Mouton de Gruyter.103-136
• Joosten, Alard (1997) Psychosociale verklaringen voor klachten in huisarts-spreekuurgesprekken: een gespreksanalytische studie. [Psychosocial explanation of complaints in general practice consultations: a conversation analytic study - in Dutch only] Groningen: Vakgroep Taal en Communicatie, Rijksuniversiteit Groningen {Groningen Series on Language Use and Communication]
• Joosten, Alard; Harrie Mazeland; Betty Meiboom-de Jong (1999) ‘Psycho-social explanations of complaints in Dutch general practice’, Family Practice, 16/3: 245-249.
• Jordan, Brigitte (1987) ‘The Hut and the Hospital: Information, Power and Symbolism in the Artifacts of Birth’, Birth: Issues in Perinatal Care and Education 14:1:36-40.
• Jordan, Brigitte (1989) ‘Cosmopolitical Obstetrics: Some Insights from the Training of Traditional Midwives’. Social Science and Medicine28:9:925-44.
• Jordan, Brigitte (1997) ‘Authoritative Knowledge and Its Construction’. In: Robbie Davis-Floyd and Carolyn Sargent, eds. Childbirth and Authoritative Knowledge: Cross-Cultural Perspectives. Berkeley, CA: University of California Press: 55-79
• Jordan, Brigitte, Nancy Fuller (1975) ‘On the Non-Fatal Nature of Trouble: Sense-Making and Trouble-Managing in Lingua Franca Talk’, Semiotica13:11-31
• Juhila, Kirsi; Sirpa Saario, Kirsi Günther, Suvi Raitakari (2014) ‘Reported client–practitioner conversations as assessment in mental health practitioners’ talk’, Text &Talk 34/1: 69-88* Kang, M. Agnes; Olga A. Zayts (2013) ‘Interactional difficulties as a resource for patient participation in prenatal screening consultations in Hong Kong’, Patient Education and Counseling 92 38–44
• Kelly, Russell (1998) ‘Nurses Talking : a radical policy, ethnomethodology, for researching critical care nursing’, Nursing in Critical Care3: 41-6
• Kelly, Russell (1999) ‘Goings on in a CCU: an ethnomethodological account of things that go on in a routine hand-over’, Nursing in Critical Care4: 85-91
• Kinnell, Anne Marie, Douglas W. Maynard (1996) ‘The Delivery and Receipt of Safer Sex Advice in Pre-test Counseling Sessions for HIV and AIDS’,Journal of Contemporary Ethnography35:405-437
• Kitzinger, Celia (2005) Heteronormativity in action: Reproducing normative heterosexuality in ‘after hours’ calls to the doctor, Social Problems, 52(4). Special Section: Language Interaction and Social Problems, 477-498
• Kitzinger, Celia, S. Kitzinger (2007) ‘Birth trauma: Talking with women and the value of conversation analysis’, British Journal of Midwifery15/5: 256-64.
• Klippi, Anu (2003) ‘Collaborating in Aphasic Group Conversation: Striving for Mutual Understanding’ In: Charles Goodwin, ed. Conversation and Brain Damage. New York: Oxford University Press: 117-43
• Koenig, C (2011) ‘Patient resistance as agency in treatment decisions’,Social Science & Medicine. 72/7:1105-1114
• Koschmann, Timothy, Phillip Glenn, Mindy Conlee (1997) ‘Analyzing the emergence of a learning issue in a problem-based learning meeting’, Medical Education Online [serial online], 2(1). Available from: URL http://www.utmb.edu/meo/.
• Koschmann, Timothy, Phillip Glenn, Mindy Conlee (2000) ‘When is a problem-based tutorial not tutorial? Analyzing the tutor’s role in the emergence of a learning issue’. In: D. H. Evensen, C. E. Hmelo, Eds., PBL: A research perspective on learning interaction. Mahwah, NJ: Erlbaum: 53-74
• Koschmann, Timothy, Curtis LeBaron (2002) Learner articulation as interactional achievement: Studying the conversation of gesture. Cognition And Instruction, 20(2), 249-282.
• Koschmann, Timothy; Curtis LeBaron, Charles Goodwin, Paul Feltovich (2011) ‘“Can you see the cystic artery yet?” A simple matter of trust’,Journal of Pragmatics 43/2: 521-41
• Koschmann, Timothy, Zemel, A., Conlee-Stevens, M., Young, N., Robbs, J., & Barnhart, A. (2005) ‘How do people learn? Member methods and communicative mediation’. In R. Bromme, F. Hesse & H. Spada (Eds.),Barriers and biases in computer-mediated knowledge communication and how they may be overcome (pp. 265-287) Amsterdam: Kluwer Academic Press.
• Kozart, Michael (2002) ‘Understanding efficacy in psychotherapy: an ethnomethodological perspective on the therapeutic alliance’, American Journal of Orthopsychiatry 27: 217-31* Laakso, Minna (2003) ‘Collaborating Construction of Repair in Aphasic Conversation: An Interactive View on the Extended Speaking Turns of Persons with Wernicke’s Aphasia’ In: Charles Goodwin, ed. Conversation and Brain Damage. New York: Oxford University Press: 163-88
• Laakso, Minna (2012) ‘Aphasia as an example of how a communication disorder affects interaction’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. Mannheim: Verlag für Gesprächsforschung: 138-45
• Landqvist, Håkan (2005) ‘Constructing and negotiating advice in calls to a poison information center’. In: Baker, Carolyn, Michael Emmison & Alan Firth (eds.), Calling for Help: Language and social interaction in telephone helplines. (Pragmatics & Beyond New Series 143) John Benjamins. Pp. 207-34
• Lankshear, Gloria, David Mason (2001) ‘Technology and ethical dilemmas in a medical setting: privacy, professional autonomy, life and death’,Ethics and Information Technology, 3: 225-35
• Lehtinen, Esa (2005) ‘Information, understanding and the benign order of everyday life in genetic counselling’, Sociology of Health & Illness 27: 575-601
• Lehtinen, Esa (2007) ‘Merging doctor and client knowledge: On doctors’ ways of dealing with clients’ potentially discrepant information in genetic counseling’, Journal of Pragmatics 39: 389-427
• Lehtinen, Esa (2013) ‘Hedging, knowledge and interaction: Doctors’ and clients’ talk about medical information and client experiences in genetic counseling’, Patient Education and Counseling 92: 31–37
• Lehtinen, Esa, Helena Kääriäinen. (2005) ‘Doctor’s Expertise and managing discrepant information from other sources in genetic counseling: a conversation analytic perspective’,Journal of Genetic Counseling14 (6): 435
• Leppänen, Vesa (1998) ‘The straightforwardness of advice: advice-giving in interactions between Swedish district nurses and patients” Research on Language and Social Interaction
• 31(2), s. 209-239
• Leppänen, Vesa (2005) ‘Callers´ presentations of problems in telephone calls to Swedish primary care’. In: C.D. Baker,, M. Emmison, A. Firth, eds. Calling for Help: Language and social interaction in telephone helplines,, Amsterdam: John Benjamins: 175-205
• Leppänen, Vesa (2010) ‘Power in Telephone Advice Nursing’, Nursing Inquiry 17/1: 1-12
• Leppänen, Vesa (2010) ‘Emotional neutrality as an interactional achievement: A conversation analysis of primary care telenursing’. In: Å. Wettergren. B. Sieben. eds. Emotionalizing organizations and organizing emotions. London: Palgrave Macmillan: 251-271
• Leudar, Ivan, Charles Antaki, Rebecca Barnes (2006) ‘When psychotherapists disclose personal information about themselves to clients’, Communication and Medicine 3: 27-41
• Leudar, Ivan, Wes Sharrock, Jacqueline Hayes, Shirley Truckle (2008) ‘Psychotherapy as a “structured immediacy”’, Journal of Pragmatics40/5: 863-85.
• Leudar, Ivan, Wes Sharrock, Shirley Truckle, Thomas Colombino, Jacqueline Hayes, Kevin Booth (2008) ‘Conversation of emotions: on turning play into psychoanalytic psychotherapy’. In Anssi Peräkylä, Charles, Antaki, Sanna Vehviläinen, Ivan Leudar, eds. Conversation Analysis and Psychotherapy. Cambridge: Cambridge University Press: 152-72
• Leydon, Geraldine Marie; Katie Ekberg, Paul Drew (2013) ‘‘‘How can I help?’’ Nurse call openings on a cancer helpline and implications for call progressivity’, Patient Education and Counseling 92: 23–30
• Lindfors, Pirjo, Liisa Raevaara (2005) ‘Discussing patients’ drinking and eating habits in medical and homeopathic consultations’, Communication & Medicine 2; [Special issue ‘Professional theories and institutional interaction’]: 137-50
• Lindström, Anna (2005) ‘Language as social action: A study of how senior citizens request assistance with practical tasks in the Swedish home help service’. in: Auli Hakulinen, Margret Selting, eds. (2005) Syntax and Lexis in Conversation: Studies on the use of linguistic resources in talk-in-interaction. Amsterdam: Benjamins: 209-230
• Lindsay, Jayne, Ray Wilkinson (1999) ‘Repair sequences in aphasic talk: a comparison of aphasic-speech and language therapist and aphasic-spouse conversations’, Aphasiology 13/4: 305-25
• Lindwall, Oskar, ed. (2014) Special Issue on ‘The body in medical work and medical training’, Discourse Studies 16/2
• Lindwall, Oskar (2014) ‘The body in medical work and medical training: An introduction’,
• Discourse Studies 16/2: 125-129
• Lindwall, Oskar; Gustav Lymer (2014) ‘Inquiries of the body: Novice questions and the instructable observability of endodontic scenes’, Discourse Studies 16/2: 16: 271-294
• Lloyd, M. (1996) ‘Condemned to be meaningful: non-response in studies of men and infertility’ Sociology of Health and Illness 18: 433-454.
• Lloyd, M. (1997) ‘The language of reproduction: is it doctored?’ Qualitative Health Research
• 7: 184-201
• Local, John, Tony Wootton (1995) ‘Interactional and phonetic aspects of immediate echolalia in autism: a case study’, Clinical Linguistics & Phonetics 9: 155-84
• Lock, S., Wilkinson, R. and Bryan, K. (2001). SPPARC (Supporting Partners of People with Aphasia in Relationships and Conversation): A Resource Pack. Bicester: Speechmark.
• Locker, David (1981) Symptoms and illness: the cognitive organization of disorder. London: Tavistock
• Lutfey, Karen (2004) ‘Assessment, objectivity, and interaction: The case of patient compliance with medical treatment regimens’, Social Psychology Quarterly, 67/4: 343-368
• Lutfey, Karin, Douglas W. Maynard (1998) ‘Bad news in oncology: how phyisician and patient talk about death and dying without using those words’,Social Psychology Quarterly
• 61: 321-41
• Lymer, Gustav, Jonas Ivarsson, Hans Rystedt, Åse A Johnsson, Sara Asplund, Magnus Båth (2014) ‘Situated abstraction: From the particular to the general in second-order diagnostic work’, Discourse Studies 16/2: 16: 185-215* MacAndrew, Craig, Rovert B. Edgerton (1969) Drunken comportment: a social explanation. Chicago: Aldine
• Macbeth, Douglas (2014) ‘Studies of work, instructed action, and the promise of granularity: A commentary’, Discourse Studies 16/2: 16: 295-308
• MacMartin, Clare (2008) ‘Resisting optimistic questions in narrative and solution-focused therapies’. In Anssi Peräkylä, Charles, Antaki, Sanna Vehviläinen, Ivan Leudar,
• eds.Conversation Analysis and Psychotherapy. Cambridge: Cambridge University Press: 80-99
• MacMartin, Clare; Jason B Coe, Cindy L Adams (2014) ‘Treating distressed animals as participants: I know responses in veterinarians’ pet-directed talk’, Research on Language & Social Interaction, 47/2: 151–174
• MacMartin, Clare; LeBaron, Curtis D (2006) ‘Multiple Involvements Within Group Interaction: A Video-Based Study of Sex Offender Therapy’, Research on Language & Social Interaction 39: 41-80
• McCleary, Leland Emerson; Tarcísio de Arantes Leite (2013) ‘Turn-taking in Brazilian Sign Language: Evidence from overlap’, Journal of Interactional Research in Communication Disorders 4/1: 123-154
• Madill, A, Sue Widdicombe, M. Barkham (2001) ‘The potential of Conversation Analysis for psychotherapy research’, The Counselling Psychologist, 29: 413-34
• Mahon, Merle. (2009) ‘Interactions between a deaf child for whom English is an additional language and his specialist teacher in the first year at school: Combining words and gestures’,
• Clinical Linguistics & Phonetics, 23/8: 611-629,
• Mangione-Smith, Rita, Marc N. Elliott, Tanya Stivers, Laurie McDonald, John Heritage, Elizabeth A McGlynn,. (2004). ‘Racial/ethnic variation in parent expectations for antibiotics: implications for public health campaigns’,Pediatrics113, e385-e394.
• Mangione-Smith, Rita, Marc N. Elliott, Tanya Stivers, Laurie L McDonald,. John Heritage (2006). ‘Ruling out the need for antibiotics: Are we sending the right message?’ Archives of Pediatric and Adolescent Medicine160, 945-952.
• Mangione-Smith, Rita, Tanya Stivers, Marc Elliott, Laurie McDonald, John Heritage (2003) ‘Online commentary during the physical examination: a communication tool for avoiding inappropriate antibiotic prescribing?’,Social Science and Medicine, 56, 313-320.
• Manzo, John; Robin L. Heath, Lee Xenakis Blonder (1998) ‘The Interpersonal Management of Crying among Survivors of Stroke’, Sociological Spectrum18: 161-184
• Manzo, John; Lee Xenakis Blonder, Allan F. Burns (1995) ‘The Social-Interactional Organization of Narrative and Narrating among Stroke Patients and their Spouses’, Sociology of Health and Illness 17: 307-327
• Martin, David, Mark Hartswood, Roger Slack and Alex Voss (2006) ‘Achieving dependability in the configuration, integration and testing of healthcare technologies’, Computer Supported Cooperative Work 15/5-6: 467-499
• Maxim,Jane, Suzanne Beeke, Ray Wilkinson, K. Bryan (2006). Conversations with older people: order and disorder. in Jones,R.L., J. Percival ed.,Language in Later Life: Issues, Methods and Representations. London: Centre for Policy on Ageing/Open University, 25-42
• May, Judith; Caroline Ellis-Hill, Sheila Payne (2001) ‘Gatekeeping and legitimization: how informal carers’ relationship with health care workers is revealed in their everyday interactions’, Journal of Advanced Nursing 36/3: 364-375
• Maynard, Douglas W. (1989) ‘Notes on the delivery and reception of diagnostic news regarding mental disabilities’. In: David T. Helm, W. Timothy. Anderson, Albert.Jay Meehan, Anne Warfield Rawls, eds., The interactional order: New directions in the study of social order. New York: Irvington: 54-67
• Maynard, Douglas W. (1991) ‘Bearing bad news in clinical settings’. In: B. Dervin, ed.
• Progress in communication sciences. Norwood, N.J.: Ablex: 143-72
• Maynard, Douglas W. (1991) ‘On the interactional and institutional bases of asymmetry in clinical discourse’, American Journal of Sociology97: 448-95
• Maynard, Douglas W. (1991) ‘The perspective-display series and the delivery and receipt of diagnostic news’. In: Deirdre Boden & Don H. Zimmerman, eds. Talk and social structure: studies in ethnomethodology and conversation analysis. Cambridge: Polity Press: 162-92
• Maynard, Douglas W. (1992) ‘On clinicians coimplicating recipients’ perspective in the delivery of diagnostic news’. In: Drew, Paul, John Heritage, eds. Talk at work: interaction in institutional settings. Cambridge: Cambridge University Press: 331-58
• Maynard, Douglas W. (1996) ‘On “realization” in everyday life: the forecasting of bad news as a social relation’, American Sociological Review61: 109-31
• Maynard, Douglas W. (1997) ‘How to tell patients bad news: the strategy of “forecasting”’. Cleveland Clinic Journal of Medicine, 64, 4, 181-182.
• Maynard, Douglas W. (1997) ‘The news delivery sequence: bad news and good news in conversational interaction’, Research on Language and Social Interaction 30: 93-130
• Maynard, Douglas W. (1997) ‘Structural aspects of bad news and good news in conversational interaction’. In: A. Marcarino, ed., Analisi della conversatione e prospettive di recerca in etnometodologia. Urbino: Editioni QuattroVenti: 59-76
• Maynard, Douglas W. (1998) ‘Praising Versus Blaming the Messenger: Moral Issues in Deliveries of Good and Bad News’, Research on Language and Social Interaction 31
• Maynard, Douglas W. (2003) Bad News, Good News: Conversational Order in Everyday Talk and Clinical Settings. Chicago, University of Chicago Press
• Maynard, Douglas W. (2004) ‘On Predicating a Diagnosis as an Attribute of a Person’,
• Discourse Studies 6:53-76
• Maynard, Douglas W. (2005) ‘Social actions, gestalt coherence, and designations of disability: lessons from and about autism’, Social Problems, 52/4: 499-524
• Maynard, Douglas W. (2006) ‘Cognition on the ground ‘, Discourse Studies 8: 105-115
• Maynard, Douglas W., R.M. Frankel (2003) ‘Indeterminancy and Uncertainty in the Delivery of Diagnostic News in Internal Medicine: A Single Case Analysis’. In: Phillip Glenn, Curtis D. LeBaron, Jenny Mandelbaum, eds.Studies in Language and Social Interaction: In honor of Robert Hopper. Mahweh, N.J. Lawrence Erlbaum: 393-410
• Maynard, Douglas W., Richard M. Frankel (2006) ‘On diagnostic rationality: bad news, good news, and the symptom residue’. In: John Heritage, Douglas W. Maynard, eds.
• Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 248-78
• Maynard, Douglas W., John Heritage (2005) ‘Conversation Analysis, Doctor-Patient Interaction and Medical Communication’, Medical Education 39:428-435
• Mazeland, Harrie (1990) ‘Die Kontextualität minimaler Redeannahmen im ArtzPatientDiskurs’. In: K. Ehlich, A. Koerfer, A. Redder, R. Weingarten, Hrsg. Medizinische und therapeutische Kommunikation. Opladen: Westdeutscher Verlag: 82-102
• Mazeland, Harrie (1990) ‘“Yes”, “no” and “mhm”: variations in acknowledgment choices’. In: Bernard Conein, M. de Fornel, L. Quéré, Les formes de la conversation, vol 1. Issy les Moulineaux: CNET: 251-82
• McIllvenny, Paul (1995) ‘Seeing conversations: analyzing sign language talk’. In: Paul ten Have, George Psathas, eds., Situated order: Studies in the social organization of talk and embodied activities. Washington, D.C.: University Press of America: 129-50
• Meehan, Albert J. (1981) ‘Some conversational features of the use of medical terms by doctors and patients’. In: Atkinson, Paul, C. Heath, eds.Medical work: realities and routines. Farnborough: Gower: 107-27
• Mellinger, Wayne M. (1992) ‘Talk-as-Work: The Case of Paramedic Calls for Emergency Field Orders.’ in G. Miller, ed., Current research in Occupations and Profesions. Vol. 7 Special Issue on Human Service Occupations and Professions. Greenwich, CT: JAI Press: 77-108
• Mellinger, Wayne M. (1994) ‘Negotiated Orders: The Negotiation of Directives in Paramedic-Nurse Interactions.’ Symbolic Interaction 17: 165-85
• Mellinger, Wayne M. (1995) ‘Talk, Power and Professionals: Partial Repeats as Challenges in the Psychiatric Interview’. in Juerg Siegried, ed., Therapeutic and Everyday Discourse as
• behavior Change: Toward a Microanalysis in Psychotherapy Process Research. Norwood, NJ: Ablex: 391-418
• Mieroop, Dorien van de; Harrie Mazeland (2009) ‘Modificaties van vraag-antwoordsequenties in getolkte arts-patiëntgesprekken’, Tijdschrift voor Taalbeheersing, 31: 124-141.
• Mikesell, Lisa (2010) ‘Repetitional responses in frontotemporal dementia discourse: Asserting agency or demonstrating confusion?’, Discourse Studies 2010 12: 465-500
• Modaff, D.P. (2003) ‘Body Movement in the Transition From Opening to Task in Doctor-Patient Interviews’. In: Phillip Glenn, Curtis D. LeBaron, Jenny Mandelbaum, eds.
• Studies in Language and Social Interaction: In honor of Robert Hopper. Mahweh, N.J. Lawrence Erlbaum: 411-22
• Mondada, Lorenza (1998) ‘Therapy interactions: specific genre or “blow up” of ordinary conversational practices?’, Pragmatics 8: 155-66
• Mondada, Lorenza (2001) ‘La concertation entre experts: diagnostics de chirurgie en videoconférence’ [Concertation among experts: diagnostics in surgery using videoconferencing]. In: S. Pène, A. Borzeix, B. Fraenkel (eds.) Le langage dans les organisations. Paris, etc.: L’Harmattan: 221-44
• Mondada, Lorenza (2001) ‘Intervenir à distance dans une opération chirurgicale: l’organisation interactive d’espaces de participation’, Bulletin Suisse de Linguistique Appliquée, 74: 33-56
• Mondada, Lorenza (2003) ‘Working with video: how surgeons produce video records of their actions’. In: Mike Ball (ed.) Image Work, a Special Issue of Visual Studies 18/1 ( April 2003): 58-73
• Mondada, Lorenza (2007) ‘Operating together through videoconference: members’ procedures for accomplishing a common space of action’. In: Stephen Hester, David Francis, eds.Orders of ordinary action: respecifying sociological knowledge. Aldershot: Ashgate: 51-67
• Mondada, Lorenza (2014) ‘Instructions in the operating room: How the surgeon directs their assistant’s hands’, Discourse Studies 16/2: 16: 131-161
• Mossa, Duncan; Rebecca Barnesa (2008) ‘Birdsong and footprints: tangibility and intangibility in a mindfulness research project’, Reflective Practice: International and Multidisciplinary Perspectives 9/1: 11-22
• Muntigl, Peter (2013) ‘Resistance in couples counselling: Sequences of talk that disrupt progressivity and promote disaffiliation’, Journal of Pragmatics 49: 18-37
• Muntigl, Peter; Kwok Tim Choi (2010) ‘Not remembering as a practical epistemic resource in couples therapy’, Discourse Studies 12/3: 331-356
• Muntigl, Peter; Adam O. Horvath (2014) ‘“I Can See Some Sadness in Your Eyes”: When experiential therapists notice a client’s affectual display’, Research on Language & Social Interaction, 47/2: 89–108
• Muntigl, Peter; Naomi Knight, Ashley Watkins (2012) ‘Working to keep aligned in psychotherapy: using nods as a dialogic resource to display affiliation’, Language and Dialogue 2/1: 9-27
• Muntigl, Peter, Loreley Hadic Zabala (2008) ‘Expandable responses: how clients get prompted to say more during psychotherapy’, Research on Language & Social Interaction, 41/ 2:187-226
• Murphy, Joan, Ivana Marková, Sarah Collins, E. Moodie (1996) ‘AAC systems: obstacles to effective use.’ European Journal of Disorders of Communication 31:31-44* Nguyen, Hanh Thi (2006). ‘Constructing “expertness”: A novice pharmacist’s development of interactional competence in patient consultations’. Communication & Medicine, 3/2: 147-160.
• Nguyen,Hanh thi (2011) Developing Interactional Competence: A Conversation-Analytic Study of Patient Consultations in Pharmacy. Houndmills, Basingstoke U.K. : Palgrave Macmillan
• Nguyen, Hanh thi (2012). Developing interactional competence: A conversation-analytic study of patient consultations in pharmacy. Basingstoke, UK: Palgrave-Macmillan
• Nielsen, Søren Beck (2011) ‘Keeping the gate ajar during openings of general practice consultations’, Communication & Medicine, 8/3: 235-45
• Nishizaka, Aug (2007) ‘Hand Touching Hand: Referential Practice at a Japanese Midwife House’, Human Studies 30/3: 199-217
• Nishizaka, Aug (2010) ‘Self-initiated problem presentation in prenatal checkups: Its placement and construction’, Research on Language & Social Interaction 43/3: 283-313
• Nishizaka, Aug (2011) ‘The embodied organization of a real-time fetus: the visible and the invisible in prenatal ultrasound examinations’, Social Study of Science 41/3: 309-336
• Nishizaka, Aug (2011) ‘Response expansion as a practice for raising a concern during regular prenatal checkups’, Communication & Medicine 8/3: 247-259
• Nishizaka, Aug (2011) ‘Touch without vision: Referential practice in a non-technological environment’, Journal of Pragmatics 43/2: 504-20
• Nishizaka, Aug (2013) ‘Distribution of visual orientations in prenatal ultrasound examinations: When the healthcare provider looks at the pregnant woman’s face’, Journal of Pragmatics 51: 68-86
• Nishizaka, Aug (2014) ‘Instructed perception in prenatal ultrasound examinations’, Discourse Studies 16/2: 16: 217-246* Oelschlaeger, Mary L. (2003) ‘Word Searches in Aphasia: A Study of the Collaborative Responses of Communicative Partners’ In: Charles Goodwin, ed. Conversation and Brain Damage. New York: Oxford University Press: 211-27* Paget, Marianne A. (1982) “Your son is cured now; You may take him home”, Culture Medicine and Psychiatry 6/3: 237-259
• Pain, Jean (2009). Not just talking: Conversational analysis, Harvey Sacks’ gift to therapy.
• London: Karnac Books.
• Pajo, Kati (2012) ‘Difficulty to receive a spoken message due to hearing loss: Analysis of a private interaction between two sisters at a coffee table’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies.Mannheim: Verlag für Gesprächsforschung: 67-75
• Paoletti, Isabella (2001) ‘Membership Categories and Time Appraisal in Interviews with Family Caregivers of Disabled Elderly’, Human Studies24: 293-325
• Paoletti, Isabella (1999) ‘A half life: women caregivers of older disabled relatives’, Journal of Women and Aging 11: 53-67
• Paoletti, IsabeIla (2002) ‘Caring for older people: a gendered practice’,Discourse & Society
• 13: 805-17
• Paoletti, Isabella (2012) ‘Operators managing callers’ sense of urgency in calls to the medical emergency number’, Pragmatics 22:4
• Parker, Nicola; Michelle O’Reilly (2012) ‘’Gossiping’ as a social action in family therapy: The pseudo-absence and pseudo-presence of children’,Discourse Studies14: 457-475
• Parry, Ruth Helen (2004) ‘The interactional management of patients’ physical incompetence: a conversation analytic study of physiotherapy interactions’,Sociology of Health and Illness
• 26: 976-1007
• Parry, Ruth Helen (2004) ‘Communication during goal setting in physiotherapy treatment sessions’, Clinical Rehabilitation 18: 668-82
• Parry, Ruth Helen (2005) ‘Official recommendations and actual practice in physiotherapy: Managing troubles of physical performance’, Communication & Medicine 2; [Special issue ‘Professional theories and institutional interaction’]: 151-62
• Parry, Ruth (2005) ‘A video analysis of how physiotherapists communicate with patients about errors of performance: insights for practice and policy’,Physiotherapy, 91: 204-214
• Parry, Ruth (2009) ‘Practitioners’ accounts for treatment actions and recommendations in physiotherapy: when do they occur, how are they structured, what do they do?’, Sociology of Health & Illness, 31/6: 835-853 [reprinted in: Alison Pilnick, Jon Hindmarsh, Virginia Teas Gill, eds, (2010) Communication in healthcare settings: participation, policy and new technologies. Chichester, U.K.: Wiley-Blackwell: 48-65]
• Parry, Ruth (2013) ‘Giving reasons for doing something now or at some other time’, Research on Language & Social Interaction, 46/2: 105-124
• Parry, Ruth H.; Victoria Land (2013) ‘Systematically reviewing and synthesizing evidence from conversation analytic and related discursive research to inform healthcare communication practice and policy: an illustrated guide’, BMC Medical Research Methodology 2013, 13:69 online at: http://www.biomedcentral.com/1471-2288/13/69
• Pasquandrea, Sergio (2011) ‘Managing multiple actions through multimodality. Doctors’ involvement in interpreter-mediated interactions’, Language in Society, 40/4: 455-481
• Pasquandrea, Sergio (2012) ‘Co-constructing dyadic sequences in healthcare interpreting: A multimodal account’, New Voices in Translation Studies, 8: 132-157 (available at: http://www.iatis.org/index.php?option=com_k2&view=item&id=488:current-issue8-2012&It emid=86)
• Peräkylä, Anssi (1995) AIDS Counselling: Institutional Interaction and Clinical Practice. Cambridge: Cambridge University Press
• Peräkylä, Anssi (1997) ‘Conversation analysis: a new model of research in doctor-patient communication. Journal of the Royal Society of Medicine, 90, 205-8
• Peräkylä, Anssi (1998) ‘Authority and intersubjectivity: the delivery of diagnosis in primary health care’, Social Psychology Quarterly61: 301-20
• Peräkylä, Anssi (2002) ‘Agency and authority: extended responses to diagnostic statements in primary care encounters’. Research on Language and Social Interaction 35: 219-47
• Peräkylä, Anssi (2004) ‘Conversation analysis’. In: Seale, Clive, David Silverman, Jay Gubrium, Giampietro Gobo, eds. Qualitative research practice . London, etc.: Sage Publications: 165-79
• Peräkylä, Anssi (2004) ‘Making links in psychoanalytic interpretations: a conversation analytic view’, Psychotherapy Research 14: 289-307
• Peräkylä, Anssi (2005) ‘Patients’ responses to interpretations: A dialogue between conversation analysis and psychoanalytic theory’, Communication & Medicine 2; [Special issue ‘Professional theories and institutional interaction’]: 163-76
• Peräkylä, Anssi (2006) ‘Communicating and responding to diagnosis’. In: John Heritage, Douglas W. Maynard, eds. Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 214-47
• Peräkylä, Anssi (2006) ‘Observation, Video and ethnography: case studies in aids counselling and greetings’.In Paul Drew, Geoffrey Raymond, Darin Weinberg, eds. Talk and Interaction in Social Research Methods. London, etc. Sage: 81-96
• Peräkylä, Anssi (2008) ‘Conversation analysis and psychoanalysis: interpretation, affect and intersubjectivity’. In Anssi Peräkylä, Charles, Antaki, Sanna Vehviläinen, Ivan Leudar, eds.Conversation Analysis and Psychotherapy. Cambridge: Cambridge University Press: 100-19
• Peräkylä, Anssi (2010) ‘Shifting the perspective after the patient’s response to an interpretation. International Journal of Psychoanalysis, 91/6: 1363-1384.
• Peräkylä, Anssi (2012) ‘Conversation analysis in psychotherapy’. In: Jack Sidnell, Tanya Stivers, eds. The Handbook of Conversation Analysis.Wiley-Blackwell: 551-74
• Peräkylä, Anssi, Charles Antaki, Sanna Vehviläinen and Ivan Leudar (2008) ‘Analysing psychotherapy in practice’. In Anssi Peräkylä, Charles, Antaki, Sanna Vehviläinen, Ivan Leudar, eds. Conversation Analysis and Psychotherapy. Cambridge: Cambridge University Press: 5-25
• Peräkylä, Anssi, Charles Antaki, Sanna Vehviläinen, Ivan Leudar, eds. (2008) Conversation Analysis and Psychotherapy. Cambridge: Cambridge University Press
• Peräkylä, Anssi, Johanna Ruusuvuori, (2007) Components of participation in health care consultations: a conceptual model for research. In S. Collins et al, eds. Patient Participation in Health Care Consultations. Qualitative perspectives. Maidenhead: Open University Press: 167-175.
• Peräkylä, Anssi, Johanna Ruusuvuori, Pirjo Lindfors (2007) What is patient participation: reflections arising from the study of general practice, homoeopathy and psychoanalysis. In S. Collins et al, eds. Patient Participation in Health Care Consultations. Qualitative perspectives. Maidenhead: Open University Press: 121-142.
• Peräkylä, Anssi, Johanna Ruusuvuori, Sanna Vehviläinen (2005) ‘Introduction: Professional theories and institutional interaction’,Communication & Medicine 2; [Special issue ‘Professional theories and institutional interaction’]: 105 -
• Peräkylä, Anssi, David Silverman (1991) ‘Reinterpreting speech-exchange systems: communication formats in aids counselling’, Sociology 25: 627-51
• Peräkylä, Anssi, David Silverman (1991) ‘Owning experience: describing the experience of other persons’, Text 11: 44180
• Peräkylä Anssi, Sanna Vehviläinen (2003) ‘Conversation Analysis and the Professional Stocks of Interactional Knowledge’, Discourse & Society, 14: 727-50
• Perkins, Lisa (2003) ‘Negotiating Repair in Aphasic Conversation: Interactional Issues’ In: Charles Goodwin, ed. Conversation and Brain Damage.New York: Oxford University Press: 147-62
• Perkins, Lisa, Jenni Crisp,, David Walshaw (1999) ‘Exploring conversation analysis as an assessment tool for aphasia: the issue of reliability’,Aphasiology13: 259-81
• Perkins, Lisa, A. Whitworth, L. Lesser (1998) ‘Conversing in dementia: a conversation analytic approach’, Journal of Neurolinguistics 11: 33-53
• Peyrot, Mark (1987) ‘Circumspection in psychotherapy: Structures and strategies of counsellor–client interaction’, Semiotica 65/3-4: 249–268
• Peyrot, Mark (1995) ‘Therapeutic preliminaries: conversational context and process in psychotherapy’, Qualitative Sociology, 18/3: 311-329
• Peyrot, Mark (1995) ‘Psychological testing and forensic decision-making: the properties-in-use of the MMPI.’ Social Problems, 42/4: 574-586
• Pilesjö, Maja. S.; Gitte Rasmssen(2011). ‘Exploring interaction between a non-speaking boy using aided Augmentative and Alternative Communication and his everyday communication partners: Features of turn organization and turn design’, Journal of Interactional Research in Communication Disorders. 2(2): 183-213.
• Pillet-Shore, Danielle (2003) ‘Doing “okay”: On the multiple metrics of an assessment.
• Research on Language and Social Interaction 36: 285-319
• Pillet-Shore, Danielle (2006) ‘Weighing in primary-care nurse-patient interactions. Social Science & Medicine 62: 407-21
• Pilnick, Alison (1998) “Why didn’t you just say that?”: Dealing with issues of asymmetry, knowledge and competence in the pharmacist/client encounter. Sociology of Health and Illness, 20; 1: 29-51
• Pilnick, Alison (1999) Patient counselling by pharmacists: Advice, Information or Instruction? The Sociological Quarterly, 40;4: 613-622
• Pilnick, Alison. (2001) ‘The interactional organization of pharmacist consultations in a hospital setting: A putative structure’, Journal of Pragmatics 33: 1927-45
• Pilnick, Alison. (2002) ‘“There are no rights and wrongs in these situations”: identifying interactional difficulties in genetic counselling’, Sociology of Health and Illness 24: 66-88
• Pilnick, Alison. (2002) What ‘most people’ do: Exploring the ethical implications of genetic counselling, New Genetics and Society 21: 339-50
• Pilnick, Alison. (2003) ‘“Patient counselling” by pharmacists: four approaches to the delivery of counselling sequences and their interactional reception’, Social Science and Medicine 56: 835-49
• Pilnick, Alison. (2004). ‘“It’s just one of the best tests that we’ve got at the moment”: informed choice in nuchal translucency screening for fetal abnormality’. Discourse and Society 15/4: 451-65
• Pilnick, Alison (2008). ‘”It’s something for you both to think about”: choice and decision making in nuchal translucency screening for Downs Syndrome’, Sociology of Health and Illness, 30/4: 511–530
• Pilnick, Alison (2013) ‘Sociology without frontiers? On the pleasures and perils of interdisciplinary research’, Sociological Research Online 18/3 http://www.socresonline.org.uk/18/3/9.html
• Pilnick, Alison, Tim Coleman. (2003) ‘“I’ll give up smoking when you get me better.” Patients’ resistance to attempts to topicalise smoking in GP consultations’. Social Science and Medicine 57: 135-45
• Pilnick, Alison, Tom Coleman (2006) ‘Death, depression and “defensive expansion”: closing down smoking as an issue for discussion in GP consultations’,Social Science and Medicine
• 62: 2500-12
• Pilnick, Alison; Robert Dingwall (2011) ‘On the remarkable persistence of asymmetry in doctor-patient interaction: a critical review’, Social Science and Medicine, 72/8: 1374–1382.
• Pilnick, Alison, Diane Fraser, David James (2004) ‘Presenting and discussing nuchal translucency screening for fetal abnormality in the UK’, Midwifery20: 82-93
• Pilnick, Alison, Jon Hindmarsh (1999) ‘“When you wake up, it’ll all be over”: Communication in the anaesthetic room’, Symbolic Interaction22: 345-60
• Pilnick, Alison; Jon Hindmarsh, Virginia Teas Gill, eds, (2010) Communication in healthcare settings: participation, policy and new technologies.Chichester, U.K.: Wiley-Blackwell [reprint of a special issue of Sociology of Health & Illness, 31/6, September 2009]
• Pilnick, Alison, Jon Hindmarsh, Virginia Teas Gill (2009) ‘Beyond “doctor and patient”: developments in the study of healthcare interactions’, Sociology of Health & Illness, 31/6: 787-802 [reprinted in: Alison Pilnick, Jon Hindmarsh, Virginia Teas Gill, eds, (2010)
• Communication in healthcare settings: participation, policy and new technologies. Chichester, U.K.: Wiley-Blackwell: 1-16]
• Pilnick, Alison; O. Zayts (2012) ‘Let’s have it tested first: directiveness, culture and decision-making following positive antenatal screening in Hong Kong’, Sociology of Health and Illness, 34/2: 266–282. [Also published in N. Armstrong, H. Eborall, eds. (2012) The Sociology of Screening and Testing. Oxford: Wiley-Blackwell]
• Pino, Marco; Luigina Mortari (2013) ‘Beyond neutrality: Professionals’ responses to clients’ indirect complaints in a Terapeutic Community for people with a diagnosis of mental illness’,
• Communication & Medicine 10/3: 213–224
• Pino, Marco; Luigina Mortari (2012) ‘Problem formulation in mental health residential treatment: A single case analysis’, Ricerche di Pedagogia e Didattica – Journal of Theories and Research in Education 7/1, 1-24
• Pollner, Melvin (1997) ‘A World without Words and the World with Words’,Human Studies
• 20/3: 377-81
• Pollner, Melvin, David Goode (1990) ‘Ethnomethodology and person-centered practices’,Person Centered Review 5: 203-20
• Pollner, Melvin; L. McDonald-Wikler (1985) ‘The social construction of unreality: A case study of a family’ s attribution of competence to a severely retarded child, Family Process, 24/2: 241-254.
• Pomerantz, Anita (2003) ‘Modeling as a Teaching Strategy in Clinical Training: When Does It Work?’ In: Phillip Glenn, Curtis D. LeBaron, Jenny Mandelbaum, eds. Studies in Language and Social Interaction: In honor of Robert Hopper. Mahweh, N.J. Lawrence Erlbaum: 381-91
• Pomerantz, Anita (2003) ‘How patients handle their lay diagnoses during medical consultations’. Texas Linguistic Forum, 45: 127-138.
• Pomerantz, Anita, B. J. Fehr, J. Ende (1997) ‘When supervising physicians see patients - strategies used in difficult situations’. Human Communication Research, 23: 589-615
• Pomerantz, Anita M., B.P. Mastriano, M.M. Halfond (1987) ‘Students clinicians’ difficulties while conducting the summary diagnostic interview’, Text7: 19-36
• Pomerantz, Anita, E. Sean Rintel (2004) ‘Practices for reporting and responding to test results during medical consultations: Enacting the roles of paternalism and independent expertise’,Discourse Studies, 6: 9–26
• Pomerantz, Anita, Virginia Teas Gill, Paul Denvir (2007) ‘When patients present serious health conditions as unlikely: managing potentially conflicting issues and constraints’. In: Alexa, Hepburn, Sally Wiggins, eds. Discursive Research in Practice: New Approaches to Psychology and Interaction. Cambridge: Cambridge University Press:127-46
• Potter, Jonathan, Alexa Hepburn (2003) ‘I’m a bit concerned - Early actions and psychological constructions in a child protection helpline’,Research on Language and Social Interaction, 36, 197-240
• Psathas, George (1990) ‘The organization of talk, gaze, and activity in a medical interview’. In: Psathas, George, ed., Interaction Competence. Washington: University Press of America: 205-30
• Pudlinski, Christopher (2002) ‘Accepting and rejecting advice as competent peers: caller dilemmas on a warm line’, Discourse Studies 4: 481-500
• Pudlinski, Christopher (2005) ‘Doing empathy and sympathy: caring responses to troubles tellings on a peer support line’, Discourse Studies7: 267-88
• Pudlinski,Christopher (2012) ‘The pursuit of advice on US peer telephone helplines: Sequential and functional aspects’. In: Limberg, Holger; Miriam A. Locher, eds., Advice in Discourse. Amsterdam: Benjamins: 233–252* Radford, Julie; Clare Tarplee (2000) ‘The management of conversational topic by a ten year old child with pragmatic difficulties’, Clinical Linguistics & Phonetics, 14/5: 387-403.
• Rae, John (2008) ‘Lexical substitution as a therapeutic resource’. In Anssi Peräkylä, Charles, Antaki, Sanna Vehviläinen, Ivan Leudar, eds. Conversation Analysis andPsychotherapy. Cambridge: Cambridge University Press
• Ramsberger, Gail, Lise Menn (2003) ‘Co-Constructing Lucy: Adding a Social Perspective to the Assessment of Communicative Success in Aphasia’ In: Charles Goodwin, ed.
• Conversation and Brain Damage. New York: Oxford University Press: 283-303
• Rapley, Mark (2004) The social construction of intellectual disability. Cambridge: Cambridge University Press
• Rapley, Tim, Carl May, Ben Heaven, Madeline Murtagh, Ruth Graham, Eileen Kaner, Richard Thomson (2006) ‘Doctor-Patient Interaction in a Randomised Controlled Trial of Decision-support Tools’, Social Science and Medicine62: 2267-78
• Rapley, Mark, Charles Antaki (1996) ‘A conversation analysis of the acquiescence of people with learning disabilities’, Journal of Community and Applied Psychology 6: 371-91
• Rapley, Mark, P. Kiernan, Charles Antaki,(1998) ‘Invisible to themselves or negotiating identity? The interactional management of “being intellectually disabled”, Disability & Society, 13, 5, 807-27
• Rapley, Tim, Carl May, Ben Heaven, Madeline Murtagh, Ruth Graham, Eileen Kaner, Richard Thomson (2006) ‘Doctor-Patient Interaction in a Randomised Controlled Trial of Decision-support Tools’, Social Science and Medicine62: 2267-78
• Rasmussen, Gitte (2012) “Introduction”. In: Gitte Rasmussen, Catherine E. Brouwer, Dennis Day, eds. (2012). Evaluating cognitive competences in interaction. Amsterdam, Benjamins: 1–14
• Rasmussen, Gitte (2012). ‘Triumphing: When mental state evaluations become insults’. In: Gitte Rasmussen, Catherine E. Brouwer, Dennis Day, eds. (2012). Evaluating cognitive competences in interaction. Amsterdam, Benjamins: 211-234.
• Rasmussen, Gitte; Catherine E. Brouwer, Dennis Day, eds. (2012). Evaluating cognitive competences in interaction. Amsterdam, Benjamins
• Reiter, Rosina Márquez (2006) ‘Interactional Closeness in Service Calls to a Montevidean Carer Service Company’, Research on Language & Social Interaction 39: 7-39
• Relieu, Marc (1993) ‘L’intervention policière comme action située’ in La relation de service dans le secteur public, T.3, Les compétences de l’agent, Plan urbain-RATP-DRI:173-93
• Relieu, Marc (1994) ‘Les catégories dans l’action: l’apprentissage des traversées de rue par des non-voyants’ [Categories in action: learning to cross the street by blind persons]. In: B. Fradin, L. Quéré, J. Widmer, eds. (1994) L’enquête sur les catégories.Paris: École des Hautes Études en Sciences Sociales [Raisons pratiques: Épistémologie, sociologie, théorie sociale/5]: 185-218
• Relieu, Marc (1997) ‘L’observabilité des situations publiques problématiques: genèse des propositions d’aide a des non-voyants’ [The observability of problematic public situations: genesis of proposals to assist blind persons]. In: A. Marcarino, ed., Analisi della conversatione e prospettive di recerca in etnometodologia. Urbino: Editioni QuattroVenti: 219-34
• Rhodes, Penny, Neil Small, Emma Rowley, Mark Langdon, Steven Ariss, John Wright (2008) ‘Electronic medical records in diabetes consultations: participants’ gaze as an interactional resource’, Qualitative Health Research 18(9): 1247-1263
• Roberts, Felicia (2004) ‘Speaking to and for Animals in a Veterinary Clinic: A Practice for Managing Interpersonal Interaction’, Research on Language & Social Interaction 37: 421-47
• Robillard, Albert B. (1994) ‘Communication problems in the Intensive Care Unit’, Qualitative Sociology 17: 383-95
• Robillard, Albert B. (1996) ‘Anger in-the-social-order’, Body and Society 2: 17-30
• Robillard, Albert B. (1999) Meaning of a Disability: The Lived Experience of Paralysis.
• Philadelphia: Temple University Press
•  !Note: A Review Symposium, with contributions by Janet E. Price, Arthur W. Frank, John O’Neill, and Gerald Gold, has been published in Body & Society, vol. 6/2, June 2000: 87-108
• Robillard, Albert B., Geoffry M. White, Thomas W. Maretzki (1983) ‘Informed consent in conversational interaction’. In: S. Fisher, A. Dundas Todd, eds. (1983) The Social Organization of Doctor-Patient Communication. Washington, D.C.: Center for Applied Linguistics: 107-33
• Robinson, Jeffrey D. (1998) ‘Getting down to business: talk, gaze and bodily orientation during openings of doctor-patient consultations’, Human Communication Research 25: 97-123
• Robinson, Jeffrey D. (2001) ‘Asymmetry in Action: Sequential Resources in the Negotiation of A Prescription Request’ Text 21: 19-54
• Robinson, Jeffrey D. (2001) ‘Closing medical encounters: two physician practices and their implications for the expression of patients’ unstated concerns’, Social Science & Medicine 53: 639-56
• Robinson, Jeffrey D. (2003). An interactional structure of medical activities during acute visits and its implications for patients’ participation. Health Communication, 15(1), 27-57.
• Robinson, Jeffrey (2006) ‘Soliciting patients’ presenting concerns’. In: John Heritage, Douglas W. Maynard, eds. Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 22-47
• Robinson, Jeffrey D. (2006). ‘Nonverbal communication and physician-patient interaction: Review and new directions’. In V. Manusov. M. L. Patterson, eds., The Sage handbook of nonverbal communication. Thousand Oaks, CA: Sage Publications: 437-459
• Robinson, Jeffrey D. (2011). ‘Conversation analysis and health communication’. In T. Thompson, A. Dorsey, K. Miller, & R. Parrott, eds., Handbook of Health Communication, 2nd ed.. Mahwah, NJ: Lawrence Erlbaum.
• Robinson, Jeffrey D., John Heritage (2005) ‘The structure of patients’ presenting concerns: the completion relevance of current symptoms’, Social Science & Medicine 61: 481-493
• Robinson, Jeffrey, John Heritage (2006) ‘Physicians’ Opening questions and Patients’ Satisfaction.’, Patient Education and Counseling, 60: 279-85
• Robinson, Jeffrey D.; J. F. Nussbaum (2004) ‘Grounding research and medical education about religion in actual physician-patient interaction: Church attendance, social support, and older adults’, Health Communication, 16: 63-85
• Robinson, Jeffrey, Tanya Stivers (2001) ‘Achieving activity transitions in primary-care encounters: From history taking to physical examination’.Human Communication Research 27: 253-298.
• Roca-Cuberes, Carles (2008) ‘Membership categorization and professional insanity ascription’, Discourse Studies 10: 543-570.
• Roca-Cuberes, Carles (2011) ‘Making psychotherapy visible: a conversation analytic study of some interactional devices employed in psychiatric interviews’,Text & Talk 31/2: 221–245
• Rutter, Ben (2013) ‘Reduced breath support in a speaker with dysarthria secondary to multiple sclerosis: Its impact on conversational speech’, Journal of Interactional Research in Communication Disorders 4/1:27-44
• Ruusuvuori, Johanna (2005) ‘Comparing homeopathic and general practice consultations: The case of problem presentation’, Communication & Medicine 2; [Special issue ‘Professional theories and institutional interaction’]: 123-36
• Ruusuvuori, Johanna (2005) ‘“Empathy” and “sympathy” in action: Attending to patients ´ troubles in Finnish homeopathic and general practice consultations’, Social Psychology Quarterly 68, 204-222
• Ruusuvuori, Johanna (2007) Managing affect: integration of empathy and problem-solving in health care encounters’, Discourse Studies 9: 597-622.
• Ruusuvuori, Johanna, Liisa Voutilainen (2009) ‘Comparing affiliating responses to troubles-tellings in different types of health care encounters’. In: Markku Haakana, Minna Laakso, Jan Lindström, eds. Talk in Interaction: Comparative Dimensions. Helsinki: Finnish Literature Society (SKS): 206-230* Sacks, Harvey (1967) ‘The search for help: no one to turn to’. In: E.S. Shneidman, ed. Essays in selfdestruction. New York: Science House: 203-23
• Sacks, Harvey (1972) ‘An initial investigation of the usability of conversational data for doing sociology’. In: David Sudnow, ed. Studies in social interaction. New York: Free Press: 31-74
• Sacks, Harvey (1987) ‘“You want to find out if anybody really does care”’. In: Button, Graham, J.R.E. Lee, eds., Talk and social organisation. Clevedon: Multilingual Matters: 219-25
• Sanchez Svensson, Marcus, Paul Luff, Christian Heath (2009) ‘Embedding instruction in practice: contingency and collaboration during surgical training’, Sociology of Health & Illness, 31/6: 889-906 [reprinted in: Alison Pilnick, Jon Hindmarsh, Virginia Teas Gill, eds, (2010) Communication in healthcare settings: participation, policy and new technologies. Chichester, U.K.: Wiley-Blackwell: 99-116]
• Schegloff, Emanuel A. (1963) ‘Toward a reading of psychiatric theory’,Berkeley Journal of Sociology 8: 61-91
• Schegloff, Emanuel A. (2003) ‘Conservation Analysis and Communication Disorders’ In: Charles Goodwin, ed. Conversation and Brain Damage.New York: Oxford University Press: 21-55
• Schwabe,M.; S.J Howell, M. Reuber (2007) ‘Differential diagnosis of seizure disorders: a conversation analytic approach’, Social Science &Medicine, 65: 712-724.
• Schwartz, Howard (1976) ‘On recognizing mistakes: a case of practical reasoning in psychotherapy’, Philosophy of the Social Sciences 6: 55-73
• Seppä, K., Aalto, J., Liisa Raevaara, Anssi Peräkylä (2004) A brief intervention for risky drinking – analysis of videotaped consultations in primary health care. Drug and Alcohol Review 23:167-170.
• Sharrock, W., B. Anderson (1987) ‘Work flow in a paediatric clinic’. In: Button, Graham, J.R.E. Lee, eds., Talk and social organisation. Clevedon: Multilingual Matters: 244-60
• Sharrock, Wes W., Roy Turner (1978) ‘On a conversational environment for equivocality’. In: J.N. Schenkein, ed., Studies in the organization of conversational interaction. New York: Academic Press: 173-97
• Silverman, David (1997) Discourses of counselling: HIV counselling as social interaction.
• London, etc.: Sage Publications
• Silverman, David, Anssi Peräkylä (1990) ‘AIDS counselling: The interactional organisation of talk about ‘delicate issues’, Sociology of Health and Illness 12: 293-318
• Simonen, Mika (2012) ‘Formulation in clinical interviews’, Communication & Medicine, 9/2: 133-143
• Skelt, Louise (2012) ‘Dealing with misunderstandings: The sensitivity of repair in hearing impaired conversation’. In Maria Egbert, Arnulf Deppermann, eds. Hearing aids communication: Integrating social interaction, audiology and user centered design to improve communication with hearing loss and hearing technologies. Mannheim: Verlag für Gesprächsforschung: 56-66
• Skelt, Louise Michelle (2013) ‘Recipient gaze and the resolution of overlapping talk in hearing impaired interaction’, Journal of Interactional Research in Communication Disorders
• 4/1: 71-94
• Slack, Roger, Mark Hartswood, Rob Procter, Mark Rouncefield (2007) ‘Cultures of reading: on professional vision and the lived work of mammography’. In: Stephen Hester, David Francis, eds. Orders of ordinary action: respecifying sociological knowledge. Aldershot: Ashgate: 175-93
• Smith, Dorothy .E. (1978) ‘“K is mentally ill”: the anatomy of a factual account’, Sociology
• 12: 23-53
• Sorjonen, Marja-Leena, Liisa Raevaara, Markku Haakana, Tuukka Tammi, Anssi Peräkylä (2006) ‘Lifestyle discussions in medical interviews’. In: John Heritage, Douglas W. Maynard,
• eds.Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 340-78
• Speer, Susan A.(2009) ‘Passing as a transsexual woman in the gender identity clinic’. In M. Wetherell, ed. Theorizing Identities and Social Action. Basingstoke: Palgrave Macmillan: 116-138
• Speer, Susan A. (2010) ‘Pursuing views and testing commitments: The role of “worst case” hypothetical questions in the psychiatric assessment of transsexual patients’. In A. Freed, S. Ehrlich, eds. Why do you ask? The function of questions in institutional discourse. Oxford University Press: 133-158
• Speer, Susan A., R. Green (2007) ‘On passing: The interactional organization of appearance attributions in the psychiatric assessment of transsexual patients’. In V. Clarke & E. Peel (eds.) Out in Psychology: Lesbian, Gay, Bisexual, Trans and Queer Perspectives. Chichester: Wiley: 335-368
• Speer, Susan A., Ceri Parsons (2006) ‘Gatekeeping gender: some features of the use of hypothetical questions in the psychiatric assessment of transsexual patients’, Discourse & Society 17: 785-812
• Speer Susan A., Ceri Parsons (2007). ‘Suppose you couldn’t go any further with treatment, what would you do?’ Hypothetical questions in interactions between psychiatrists and transsexual patients’. In A. Hepburn, S. Wiggins, eds. Discursive Research in Practice: New Approaches to Psychology and Interaction. Cambridge: Cambridge University Press: 182-199.
• Sterponi, Laura (2004) ‘Construction of rules, accountability and moral identity by high-functioning children with autism’, Discourse Studies, 6/2: 207-228.
• Sterponi, Laura, Alessandra Fasulo (2010) ‘How to go on: intersubjectivity and progressivity in the communication of a child with autism’. Ethos, 38, 1, 116-142
• Stivers, Tanya (1998), ‘Pre-diagnostic Commentary in Veterinarian-Client Interaction’,
• Research on Language and Social Interaction 31: 241-77
• Stivers, Tanya (2001) ‘Negotiating who presents the problem: Next speaker selection in pediatric encounters’, Journal of Communication 51(2), 1-31
• Stivers, Tanya (2002) ‘Participating in decisions about treatment: Overt parent pressure for antibiotic medication in pediatric encounters’. Social Science & Medicine 54: 1111-30.
• Stivers, Tanya (2002) ‘“Symptoms only” and “Candidate diagnoses”: Presenting the problem in pediatric encounters. Health Communication 14: 299-338.
• Stivers, Tanya (2005) ‘Non-antibiotic treatment recommendations: delivery formats and implications for parent resistance’, Social Science & Medicine 60: 949-64
• Stivers, Tanya (2005) ‘Parent resistance to physicians’ treatment recommendations: one resource for initiating a negotiation of the treatment decision’. Health Communication, 18, 41-74.
• Stivers, Tanya (2006) ‘Treatment decisions: negotiations between doctors and patients in acute care encounters’. In: John Heritage, Douglas W. Maynard, eds. Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 279-312
• Stivers, Tanya (2007) Prescribing under pressure: Parent-physician conversations and antibiotics. New York, etc. Oxford University Press
• Stivers, Tanya (2011) ‘Language socialization in children’ s medical encounters’. In A. Duranti, E. Ochs, B.B. Schieffelin, eds. The handbook of language socialization. Oxford: Wiley-Blackwell: 247-267
• Stivers, Tanya, John Heritage (2001) ‘Breaking the Sequential Mold: Answering ‘More Than the Question’ During Comprehensive History Taking’,Text21: 151-85
• Stivers, Tanya, Rita Mangione-Smith, Marc N. Elliott, Laurie McDonald, John Heritage (2003). ‘Why do physicians think parents expect antibiotics? What parents report vs what physicians perceive’. The Journal of Family Practice 52, 140-148.
• Stivers, Tanja, Asifa Majid (2007) ‘Questioning children: Interactional evidence of implicit racial bias in medical interviews, Social Psychology Quarterly 70(4): 424-41
• Stommel, Wyke (2012) ‘Salutations, closings and pronouns: Some aspects of recipient design in online counselling’, Communication & Medicine, 9/2: 145-158
• Streeck, Ulrich (2004) Auf den ersten Blick. Psychotherapeutische Beziehungen unter dem Mikroskop. {At first site: psychotherapeutic relationships under the microscope] Stuttgart: Klett-Cotta
• Streeck, Ulrich (2008) ‘A psychotherapist’s view of conversation analysis’. In Anssi Peräkylä, Charles, Antaki, Sanna Vehviläinen, Ivan Leudar, eds. Conversation Analysis and Psychotherapy. Cambridge: Cambridge University Press
• Stribling, Penny, John Rae, Paul Dickerson (2009) ‘Using conversation analysis to explore the recurrence of a topic in the talk of a boy with an autism spectrum disorder’, Clinical Linguistics & Phonetics, 23/8: 555-582
• Strong, Tom; Robbie Busch, Shari Couture (2008) ‘Conversational evidence in therapeutic dialogue’, Journal of Marital and Family Therapy 34/3: 388–405
• Suchman, L.; K. Markakis, H. Beckman, R Frankel (1997) ‘A mode of empathic communication in the medical interview’, Journal of the American Medical Association, 4/277: 1680-1681.
• Sudnow, David (1967) Passing on: the social organization of dying.Englewood Cliffs, N.J.: Prentice-Hall
• Svensson, Marcus Sanchez,Paul Luff, Christian Heath (2009) ‘Embedding instruction in practice: Contingency and collaboration during surgical training. Sociology of Health & Illness, 31/6: 889-906.
• Svensson, Marcus Sanchez; Christian Heath, Paul Luff (2007) ‘Instrumental action: The timely exchange of implements during surgical operations’. In L. Bannon, I. Wagner, C. Gutwin, R. Harper, K.Schmidt eds. ECSCW 2007: Proceedings of the 10th European Conference on Computer - Supported Cooperative Work. London: Springer: 41-59* Tapsell, Linda (2000) ‘Using applied conversation analysis to teach novice dietitians history taking skills’, Human Studies 23: 281-307
• Tarplee, Clare, E. Barrow (1999) ‘Delayed echoing as an interactional resource: a case study of a 3-year-old child on the autistic spectrum’.Clinical Linguistics & Phonetics 13: 449-82
• Ticca, Claudia Anna (2013) ‘The emergence of laughter during serious talk in bilingual medical consultations’. In: Phillip Glenn, Elizabeth Holt, eds. Studies of laughter in interaction. London: Bloomsbury Academic: 107-130
• Tiitinen, Sanni; Johanna Ruusuvuori (2014) ‘Using formulations and gaze to encourage parents to talk about their and their children’s health and well-being’, Research on Language and Social Interaction, 47/1: 49-68
• Toerien, Merran; Rebecca Shaw, Roderick Duncan, Markus Reuber (2011) ‘Offering patients choices: A pilot study of interactions in the seizure clinic’, Epilepsy & Behavior 20: 312-320
• Turner, Roy (1971) ‘Words, utterances, activities’. In: J.D. Douglas, ed.Understanding everyday life: towards a reconstruction of sociological knowledge. London: Routledge & Kegan Paul (1970): 169-87
• Turner, Roy (1972) ‘Some formal properties of therapy talk’. In: David Sudnow, ed. Studies in social interaction. New York: Free Press: 367-96
• Turner, Roy (1976) ‘Utterance positioning as an interactional resource’,Semiotica17: 233-54
• Tuula Tykkyläinen (2010) ‘Achieving intersubjectivity in task interaction: comparing typically developing children and children with SLI initiating repair’. In: Hilary Gardner, Michael Forrester, eds. Analysing Interactions in Childhood: insights from conversation analysis. Oxford: Wiley/Blackwell: 227-248* Vehviläinen, Sanna (2003) ‘Preparing and delivering interpretations in psychoanalytic interaction’,Text 23: 573-606
• Vehviläinen, Sanna (2008) ‘Identifying and managing resistance in psychoanalytic interaction’. In Anssi Peräkylä, Charles, Antaki, Sanna Vehviläinen, Ivan Leudar, eds.Conversation Analysis and Psychotherapy. Cambridge: Cambridge University Press: 120-38
• Vehviläinen, Sanna, Anssi Peräkylä, Charles Antaki and Ivan Leudar (2008) ‘A review of conversational practices of psychotherapy’. In Anssi Peräkylä, Charles, Antaki, Sanna Vehviläinen, Ivan Leudar, eds. Conversation Analysis and Psychotherapy. Cambridge: Cambridge University Press: 188-97
• Vetlugin, Oleg (2000) ‘Preparations for voluntary death: the social organisation of suicidal concerns’, Ethnographic Studies 5: 68-93
• Voutilainen, Liisa (2012) ‘Responding to emotion in cognitive psychotherapy’.In A.Peräkylä, M.-L.Sorjonen, eds. Emotion in interaction. Oxford: Oxford University Press: 235-255.
• Voutilainen,Liisa, Anssi Peräkylä, Johanna Ruusuvuori (2010) ‘Recognition and interpretation: responding to emotional experience in psychotherapy’, Research on Language & Social Interaction, 43/1: 85–107
• Voutilainen, Liisa, Anssi Peräkylä, Johanna Ruusuvuori (2010) ‘Professional non-neutrality: criticising the third party in psychotherapy’,Sociology of Health & Illness. 32/5: 798-816
• Voutilainen, Liisa, Anssi Peräkylä, Johanna Ruusuvuori (2010) ‘Misalignment as a Therapeutic Resource’, Qualitative Research in Psychology. 7/4:299-315
• Voutilainen, Liisa, Anssi Peräkylä, Johanna Ruusuvuori (2011) ‘Therapeutic change in interaction: Conversation analysis of a transforming sequence’, Psychotherapy Research 21/3: 348-365
• Voysey, Margaret (1975) A constant burden: the reconstitution of family life. London: Routlegde & Kegan Paul
• Voysey Paun, Margaret (2006) A constant burden: the reconstitution of family life. Aldershot: Ashgate [reprint of Voysey (1975) in the series ‘Ashgate Classics in Sociology’; with a new introduction by the Author]
• Watson, D. Rod (1981) ‘Conversational and organisational uses of proper names: an aspect of counsellor-client interaction’. In: Atkinson, Heath, eds.: 91-106
• Watson, D. Rod (1986) ‘Doing the organizations work: an examination of a crisis intervention centre’. In: Fisher & Todd, eds.: 911-20
• Watson, Rod (1995) ‘Some Potentialities and Pitfalls in the Analysis of Process and Personal Change in Counselling and Therapeutic Interaction’. In J. Siegfried, ed., Professional and Everyday Discourse as Behavior Change. Norwood, NJ: Ablex.
• Weathersbee, T. Elizabeth, Douglas W. Maynard (2009) ‘Dialling for donations: practices and actions in the telephone solicitation of human tissues’, Sociology of Health & Illness, 31/6: 803-816 [reprinted in: Alison Pilnick, Jon Hindmarsh, Virginia Teas Gill, eds, (2010)
• Communication in healthcare settings: participation, policy and new technologies.Chichester, U.K.: Wiley-Blackwell: 17-30]
• Webb, Helena (2009) ‘"I’ve put weight on cos I’ve bin inactive, cos I’ve ‘ad me knee done": moral work in the obesity clinic’, Sociology of Health & Illness, 31/6: 854-871 [reprinted in: Alison Pilnick, Jon Hindmarsh, Virginia Teas Gill, eds, (2010) Communication in healthcare settings: participation, policy and new technologies. Chichester, U.K.: Wiley-Blackwell: 66-82]
• Weijts,Wies; Hanneke Houtkoop, Patricia Mullen (1993) ‘Talking delicacy: Speaking about sexuality during gynecological consultations’. Sociology of Health & Illness, 15/3: 295-314
• Weiste, Elina; Anssi Peräkylä (2013) ‘A comparative conversation analytic study of formulations in psychoanalysis and cognitive psychotherapy’, Research on Language and Social Interaction 46/4: 299-321
• West, Candace (1983) ‘“Ask me no questions”: an analysis of queries and replies in physician-patient dialogues. In Sue Fisher, Alexandra Dundas Todd, eds. The Social Organization of Doctor-Patient Communication. Washington, DC: Center for Applied Linguistics: 75-106
• West, Candace (1984) Routine Complications: Trouble with Talk between Doctors and Patients. Bloomington: Indiana University Press
• West, Candace (1984) ‘When the doctor is a’lady’: Power, status and gender in physician-patient encounters’, Symbolic Interaction 7:1: 87-106.
• West, Candace (1990) ‘Not just “doctor’s orders”: directive-response sequences in patients’ visits to women and men physicians’, Discourse and Society 1: 85-112
• West, Candace (2006) ‘Co-ordinating closings in medical interviews: producing continuity of care’. In: John Heritage, Douglas W. Maynard, eds.Communication in Medical Care: Interaction Between Primary Care Physicians and Patients. Cambridge: Cambridge University Press: 379-415
• White, Geoffrey M., Albert B. Robbilard (1990) ‘Doctor talk and Hawaiian ‘talk story’: the conversational organization of a clinical encounter’. In: W. von Raffler-Engel, ed.
• Doctor-patient interaction. Amsterdam, Philadelphia: John Benjamins: 197-213
• Wilkinson, Ray (1995) ‘Aphasia: conversation analysis of a non-fluent aphasic’. In M. Perkins, S. Howard, eds. Case Studies in Clinical Linguistics. London:Whurr
• Wilkinson, Ray (1999). ‘Conversation Analysis and Aphasia: Introduction’ Aphasiology
• 13(4-5), 251-258
• Wilkinson, Ray (1999). Sequentiality as a problem and a resource for intersubjectivity in aphasic conversation: analysis and implications for therapy. Aphasiology 13(4), 327-343.
• Wilkinson, Ray (2004). ‘Reflecting on talk in speech and language therapy: some contributions using conversation analysis. International Journal of Language and Communication Disorders 39(4), 497-503
• Wilkinson, Ray (2006) ‘Applying conversation analysis to aphasic talk: From investigation to intervention’, Revue Française de Linguistique Appliquée 11/2: 99-110
• Wilkinson, Ray (2007) ‘Managing linguistic incompetence as a delicate issue in aphasic talk-in-interaction: On the use of laughter in prolonged repair sequences’, Journal of Pragmatics 39/3: 542-569
• Wilkinson, Ray (2009) ‘Projecting a reference in aphasic talk and normal talk, Discourse Processes, 46/2&3: 206 – 225
• Wilkinson, Ray (2011) ‘Changing interactional behaviour: using conversation analysis in intervention programmes for aphasic conversation’. In: Charles Antaki, ed. Applied conversation analysis: Intervention and change in institutional talk. Palgrave Macmillan: 32- 53
• Wilkinson, Ray (2012) ‘Conversation analysis and communication disorders’. In Carol A. Chapelle, ed. The Encyclopedia of Applied Linguistics. Oxford, UK: Wiley-Blackwell
• Wilkinson, Ray, ed. (2013) ‘Conversation analytic investigations of dysarthria and hearing impairment’, special issue of Journal of Interactional Research in Communication Disorders, 4/11
• Wilkinson, Ray (2013) ‘Conversation analytic investigations of dysarthria and hearing impairment: The impact of motor and sensory impairments on social interaction’, Journal of Interactional Research in Communication Disorders 4/1:1-26
• Wilkinson, Ray, Suzanne Beeke, Jane Maxim (2003) ‘Adapting to conversation: On the user of pro-forms by aphasia speakers in the construction of turns at talk’ In: Charles Goodwin, ed.Conversation and Brain Damage.New York: Oxford University Press: 59-89
• Wilkinson, Ray, Suzanne Beeke, Jane Maxim (2010) ‘Formulating actions and events with limited linguistic resources: enactment and iconicity in agrammatic aphasic talk’, Research on Language & Social Interaction, 43/1: 57 – 84
• Wilkinson, Ray, K. Bryan, S. Lock, K. Bayley, Jane Maxim, C. Bruce, A. Edmundson, D. Moir. (1998). ‘Therapy using conversation analysis: helping couples adapt to aphasia in conversation’. International Journal of Language and Communication Disorders 33, 144-149
• Wilkinson, Ray , M. Gower, Suzanne Beeke, Jane Maxim (2007). ‘Adapting to conversation as a language-impaired speaker: changes in aphasic turn construction over time’,Communication and Medicine 4(1), 79-97.
• Wootton, Anthony J. (1977) ‘Sharing: some notes on the organization of talk in a therapeutic community’, Sociology 11: 333-50
• Wootton, Anthony (1989) ‘Speech from and to a severely retarded young Down’s Syndrome child’. In: M. Beveridge, G Conti-Ramsden, I. Leudar (eds),The language and communication of mentally handicapped people. London: Chapman
• Wootton, Anthony J. (1990) ‘Pointing and interaction initiation: the behaviour of young children with Down’s syndrome when looking at books’.Journal of Child Language 17
• Wootton, Anthony. J. (1999) ‘An investigation of delayed echoing in a child with autism’,
• First Language, 19,359-381
• Wootton, Anthony (2005) ‘Interactional and sequential configurations informing request format selection in children’s speech’. in: Hakulinen, Auli, Margret Selting, eds. (2005)
• Syntax and Lexis in Conversation: Studies on the use of linguistic resources in talk-in-interaction. Amsterdam: Benjamins: 185-207
• Wynn, Rolf, Michael Wynn (2006) Empathy as an interactionally achieved phenomenon in psychotherapy: Characteristics of some conversational resources’,Journal of Pragmatics 38: 1385-97* Yearley,S., J.D. Brewer, (1989) ‘Stigma and conversational competence: A conversation analytic study of the mentally handicapped’, Human Studies12:1-2: 97-115
• Zappulli, Luisa (2005) ‘Savoirs professionnels et sens commun en milieu judiciaire : l’activité professionnelle du médecin légiste dans le parquet de Lecce’ [Professional and Commonsense Knowledge in a Judicial Setting : The Forensic Doctor at Work in the Prosecution Office of Lecce] , Droit et Société #61: 683-700
• Zemel, Alan; Timothy Koschmann (2014) ‘“Put your fingers right in here”: Learnability and instructed experience’ Discourse Studies 16/2: 16: 163-183