Difference between revisions of "Kaufman2018"

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{{BibEntry
 
{{BibEntry
 
|BibType=ARTICLE
 
|BibType=ARTICLE
|Author(s)=Samantha Kaufman; Kevin A. Whitehead;  
+
|Author(s)=Samantha Kaufman; Kevin A. Whitehead;
 
|Title=Producing, ratifying and resisting support in an online support forum
 
|Title=Producing, ratifying and resisting support in an online support forum
|Tag(s)=EMCA; Counseling; Empathy; Adolescence; Online Interaction;  
+
|Tag(s)=EMCA; Counseling; Empathy; Adolescence; Online Interaction;
|Key=Kaufman-Whitehead2016
+
|Key=Kaufman2018
|Year=2016
+
|Year=2018
|Journal=Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine,  
+
|Language=English
|URL=http://wiredspace.wits.ac.za/bitstream/handle/10539/19444/Kaufman%20%26%20Whitehead%20(2016)%20-%20Producing%20Support%20Online.pdf?sequence=1&isAllowed=y
+
|Journal=Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine,
 +
|Volume=22
 +
|Number=3
 +
|Pages=223–239
 +
|URL=http://journals.sagepub.com/doi/full/10.1177/1363459315628043
 
|DOI=10.1177/1363459315628043
 
|DOI=10.1177/1363459315628043
|Abstract=Previous research examining online support forums has tended to focus either on evaluating
+
|Abstract=Previous research examining online support forums has tended to focus either on evaluating their effectiveness while paying limited or no attention to the details of the interactions therein, or on features of their social organization, without regard to their effectiveness in fulfilling their stated purposes. In this article, we consider both the interactional features of a forum and participants’ treatment thereof as being effective (or otherwise), thus adopting a view of effectiveness grounded in participants’ proximate orientations and actions. Our analysis demonstrates some ways in which participants produce ratified displays of empathy in response to troubles expressed by another, as well as considering some designedly supportive actions that are treated by their recipients as unsupportive or antagonistic. Our findings indicate some structural features of such forums that facilitate the production of support, while suggesting that claims of knowledge tend to be treated as a basis of resistance to ostensibly supportive actions.
their effectiveness while paying limited or no attention to the details of the interactions
 
therein, or on features of their social organization, without regard to their effectiveness in
 
fulfilling their stated purposes. In this paper, we consider both the interactional features of
 
a forum and participants’ treatment thereof as being effective (or otherwise), thus adopting
 
a view of effectiveness grounded in participants’ proximate orientations and actions. Our
 
analysis demonstrates some ways in which participants produce ratified displays of
 
empathy in response to troubles expressed by another, as well as considering some
 
designedly supportive actions that are treated by their recipients as unsupportive or
 
antagonistic. Our findings indicate some structural features of such forums that facilitate
 
the production of support, while suggesting that claims of knowledge tend to treated as a
 
basis of resistance to ostensibly supportive actions.
 
 
}}
 
}}

Latest revision as of 04:37, 13 January 2020

Kaufman2018
BibType ARTICLE
Key Kaufman2018
Author(s) Samantha Kaufman, Kevin A. Whitehead
Title Producing, ratifying and resisting support in an online support forum
Editor(s)
Tag(s) EMCA, Counseling, Empathy, Adolescence, Online Interaction
Publisher
Year 2018
Language English
City
Month
Journal Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine,
Volume 22
Number 3
Pages 223–239
URL Link
DOI 10.1177/1363459315628043
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

Download BibTex

Abstract

Previous research examining online support forums has tended to focus either on evaluating their effectiveness while paying limited or no attention to the details of the interactions therein, or on features of their social organization, without regard to their effectiveness in fulfilling their stated purposes. In this article, we consider both the interactional features of a forum and participants’ treatment thereof as being effective (or otherwise), thus adopting a view of effectiveness grounded in participants’ proximate orientations and actions. Our analysis demonstrates some ways in which participants produce ratified displays of empathy in response to troubles expressed by another, as well as considering some designedly supportive actions that are treated by their recipients as unsupportive or antagonistic. Our findings indicate some structural features of such forums that facilitate the production of support, while suggesting that claims of knowledge tend to be treated as a basis of resistance to ostensibly supportive actions.

Notes