Difference between revisions of "Stommel-van-der-Houwen2013"
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{{BibEntry | {{BibEntry | ||
− | |BibType= | + | |BibType=ARTICLE |
− | |Author(s)= Wyke Stommel; Fleur van der Houwen | + | |Author(s)=Wyke Stommel; Fleur van der Houwen |
|Title=Formulations in “trouble” chat sessions | |Title=Formulations in “trouble” chat sessions | ||
− | + | |Tag(s)=EMCA; Formulations; Internet Relay Chat; Troubles; | |
− | |Tag(s)=EMCA; Formulations; Internet Relay Chat; Troubles; | ||
|Key=Stommel-van-der-Houwen2013 | |Key=Stommel-van-der-Houwen2013 | ||
|Year=2013 | |Year=2013 | ||
− | | | + | |Journal=Language@Internet |
|Volume=10 | |Volume=10 | ||
|Number=3 | |Number=3 | ||
− | | | + | |URL=http://www.languageatinternet.org/articles/2013/stommel |
+ | |Abstract=In this article, we examine the organizational and interactional tasks of formulations in chat counseling, as these have been found to play an important interactional role in face-to-face counseling. The data consist of 53 individual chat sessions of approximately 25 minutes each between a coach and a client with moderate symptoms of depression and/or anxiety. Using conversation analysis (CA) as a method, the study finds three uses of formulation: 1) organizing formulations, 2) clarifying formulations, and 3) ‘therapeutic’ formulations. The first and third types are used in ways comparable to face-to-face therapy. The second type is a strategy to deal with trouble in the interaction and aims at re-establishing intersubjectivity. The analysis reveals the important role of question marks and reduced conditional relevance of a response to a formulation in chat. This study contributes to the understanding of institutional interaction online and the interconnection between medium structure and social interaction. | ||
}} | }} |
Latest revision as of 12:21, 2 December 2019
Stommel-van-der-Houwen2013 | |
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BibType | ARTICLE |
Key | Stommel-van-der-Houwen2013 |
Author(s) | Wyke Stommel, Fleur van der Houwen |
Title | Formulations in “trouble” chat sessions |
Editor(s) | |
Tag(s) | EMCA, Formulations, Internet Relay Chat, Troubles |
Publisher | |
Year | 2013 |
Language | |
City | |
Month | |
Journal | Language@Internet |
Volume | 10 |
Number | 3 |
Pages | |
URL | Link |
DOI | |
ISBN | |
Organization | |
Institution | |
School | |
Type | |
Edition | |
Series | |
Howpublished | |
Book title | |
Chapter |
Abstract
In this article, we examine the organizational and interactional tasks of formulations in chat counseling, as these have been found to play an important interactional role in face-to-face counseling. The data consist of 53 individual chat sessions of approximately 25 minutes each between a coach and a client with moderate symptoms of depression and/or anxiety. Using conversation analysis (CA) as a method, the study finds three uses of formulation: 1) organizing formulations, 2) clarifying formulations, and 3) ‘therapeutic’ formulations. The first and third types are used in ways comparable to face-to-face therapy. The second type is a strategy to deal with trouble in the interaction and aims at re-establishing intersubjectivity. The analysis reveals the important role of question marks and reduced conditional relevance of a response to a formulation in chat. This study contributes to the understanding of institutional interaction online and the interconnection between medium structure and social interaction.
Notes