Difference between revisions of "Waring-etal2018"

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{{BibEntry
 
{{BibEntry
 
|BibType=ARTICLE
 
|BibType=ARTICLE
|Author(s)=Hansun Zhang Waring; Elizabeth Reddington; Di Yu; Ignasi Clemente;  
+
|Author(s)=Hansun Zhang Waring; Elizabeth Reddington; Di Yu; Ignasi Clemente;
 
|Title=Going general: Responding to yes–no questions in informational webinars for prospective grant applicants
 
|Title=Going general: Responding to yes–no questions in informational webinars for prospective grant applicants
|Tag(s)=EMCA; In Press; Grant application; Yes/no; Computer-mediated communication; Advice; Resistance; Polar Questions;
+
|Tag(s)=EMCA; Grant application; Yes/no; Computer-mediated communication; Advice; Resistance; Polar Questions
 
|Key=Waring-etal2018
 
|Key=Waring-etal2018
 
|Year=2018
 
|Year=2018
 
|Language=English
 
|Language=English
 
|Journal=Discourse & Communication
 
|Journal=Discourse & Communication
 +
|Volume=12
 +
|Number=3
 +
|Pages=307–327
 
|URL=http://journals.sagepub.com/doi/full/10.1177/1750481318757762
 
|URL=http://journals.sagepub.com/doi/full/10.1177/1750481318757762
 
|DOI=https://doi.org/10.1177/1750481318757762
 
|DOI=https://doi.org/10.1177/1750481318757762
 
|Abstract=While research on question–answer sequences has yielded important insights into the structures of responses and the actions they implement, the advising literature has illuminated how advice-giving may be resisted or avoided in certain institutional contexts. In this study, we examine the audio-recorded Q&A sections of applicant webinars delivered by a major philanthropic foundation in the United States, with a particular focus on the foundation representatives’ complex responses to audience members’ yes–no questions that seek specificity. Within a conversation analytic framework, we show how the practice of going general is engaged to manage the demands of being helpful to the individual questioner without appearing to guarantee a particular outcome while foregrounding the foundation’s principles and priorities for the broader audience. Findings of this study may be useful for formulating recommendations for foundation representatives tasked with communicating effectively with potential grantees.
 
|Abstract=While research on question–answer sequences has yielded important insights into the structures of responses and the actions they implement, the advising literature has illuminated how advice-giving may be resisted or avoided in certain institutional contexts. In this study, we examine the audio-recorded Q&A sections of applicant webinars delivered by a major philanthropic foundation in the United States, with a particular focus on the foundation representatives’ complex responses to audience members’ yes–no questions that seek specificity. Within a conversation analytic framework, we show how the practice of going general is engaged to manage the demands of being helpful to the individual questioner without appearing to guarantee a particular outcome while foregrounding the foundation’s principles and priorities for the broader audience. Findings of this study may be useful for formulating recommendations for foundation representatives tasked with communicating effectively with potential grantees.
 
}}
 
}}

Latest revision as of 07:39, 24 December 2018

Waring-etal2018
BibType ARTICLE
Key Waring-etal2018
Author(s) Hansun Zhang Waring, Elizabeth Reddington, Di Yu, Ignasi Clemente
Title Going general: Responding to yes–no questions in informational webinars for prospective grant applicants
Editor(s)
Tag(s) EMCA, Grant application, Yes/no, Computer-mediated communication, Advice, Resistance, Polar Questions
Publisher
Year 2018
Language English
City
Month
Journal Discourse & Communication
Volume 12
Number 3
Pages 307–327
URL Link
DOI https://doi.org/10.1177/1750481318757762
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

Download BibTex

Abstract

While research on question–answer sequences has yielded important insights into the structures of responses and the actions they implement, the advising literature has illuminated how advice-giving may be resisted or avoided in certain institutional contexts. In this study, we examine the audio-recorded Q&A sections of applicant webinars delivered by a major philanthropic foundation in the United States, with a particular focus on the foundation representatives’ complex responses to audience members’ yes–no questions that seek specificity. Within a conversation analytic framework, we show how the practice of going general is engaged to manage the demands of being helpful to the individual questioner without appearing to guarantee a particular outcome while foregrounding the foundation’s principles and priorities for the broader audience. Findings of this study may be useful for formulating recommendations for foundation representatives tasked with communicating effectively with potential grantees.

Notes