Difference between revisions of "Nyroos2014"

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{{BibEntry
 
|BibType=ARTICLE
 
|BibType=ARTICLE
|Author(s)=Lina Nyroos; Erica Sandlund;  
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|Author(s)=Lina Nyroos; Erica Sandlund;
 
|Title=From paper to practice: Asking and responding to a standardized question item in performance appraisal interviews
 
|Title=From paper to practice: Asking and responding to a standardized question item in performance appraisal interviews
|Tag(s)=surveys; Interview;  
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|Tag(s)=EMCA; Job Interviews; Questioning;
 
|Key=Nyroos2014
 
|Key=Nyroos2014
 
|Year=2014
 
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|Volume=5
 
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|Number=2
|Pages=165-190
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|Pages=165–190
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|URL=http://www.jbe-platform.com/content/journals/10.1075/ps.5.2.01nyr
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|DOI=10.1075/ps.5.2.01nyr
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|Abstract=This paper examines how a standardized question is launched and received in a corpus of performance appraisal interviews, with a focus on how pre-­formulated questions are translated into interaction. Using conversation analysis, we demonstrate that the same question becomes many different actions in practice. Prefaces as well as prosodic and lexical alterations make relevant different responses, and as such, the question can be recruited to initiate diverse interactional projects such as assessments and other socially delicate activities. As a consequence, goals of uniformity and standardization may be subverted. The interactional adaptations further evidence the strength of recipient design as reformulations also result in more fitted and personalized answers. Our study contributes to the understanding of standardization versus interactionalization, and points to the strong interrelationship between question design and the fitting of response options.
 
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Latest revision as of 12:59, 9 March 2016

Nyroos2014
BibType ARTICLE
Key Nyroos2014
Author(s) Lina Nyroos, Erica Sandlund
Title From paper to practice: Asking and responding to a standardized question item in performance appraisal interviews
Editor(s)
Tag(s) EMCA, Job Interviews, Questioning
Publisher
Year 2014
Language
City
Month
Journal Pragmatics and Society
Volume 5
Number 2
Pages 165–190
URL Link
DOI 10.1075/ps.5.2.01nyr
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

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Abstract

This paper examines how a standardized question is launched and received in a corpus of performance appraisal interviews, with a focus on how pre-­formulated questions are translated into interaction. Using conversation analysis, we demonstrate that the same question becomes many different actions in practice. Prefaces as well as prosodic and lexical alterations make relevant different responses, and as such, the question can be recruited to initiate diverse interactional projects such as assessments and other socially delicate activities. As a consequence, goals of uniformity and standardization may be subverted. The interactional adaptations further evidence the strength of recipient design as reformulations also result in more fitted and personalized answers. Our study contributes to the understanding of standardization versus interactionalization, and points to the strong interrelationship between question design and the fitting of response options.

Notes