Difference between revisions of "Moore2010"
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{{BibEntry | {{BibEntry | ||
|BibType=INCOLLECTION | |BibType=INCOLLECTION | ||
− | |Author(s)=Robert J. Moore; | + | |Author(s)=Robert J. Moore; Jack Whalen; E. Cabell Hankinson Gatham; |
|Title=The work of the work order: Document practice in face-to-face service encounters | |Title=The work of the work order: Document practice in face-to-face service encounters | ||
− | |Editor(s)= | + | |Editor(s)=Nick Llewellyn; Jon Hindmarsh; |
− | |Tag(s)=EMCA; Documents; Service Encounter; | + | |Tag(s)=EMCA; Documents; Service Encounter; |
|Key=Moore2010 | |Key=Moore2010 | ||
|Publisher=Cambridge University Press | |Publisher=Cambridge University Press | ||
|Year=2010 | |Year=2010 | ||
|Address=Cambridge | |Address=Cambridge | ||
− | |Booktitle=Organisation, | + | |Booktitle=Organisation, Interaction and Practice: Studies of Ethnomethodology and Conversation Analysis |
− | |Pages= | + | |Pages=172–197 |
+ | |URL=https://www.cambridge.org/core/books/organisation-interaction-and-practice/work-of-the-work-order-document-practice-in-facetoface-service-encounters/91C2263368C1307D03850A04E3C36673 | ||
+ | |DOI=10.1017/CBO9780511676512.009 | ||
}} | }} |
Latest revision as of 10:15, 25 November 2019
Moore2010 | |
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BibType | INCOLLECTION |
Key | Moore2010 |
Author(s) | Robert J. Moore, Jack Whalen, E. Cabell Hankinson Gatham |
Title | The work of the work order: Document practice in face-to-face service encounters |
Editor(s) | Nick Llewellyn, Jon Hindmarsh |
Tag(s) | EMCA, Documents, Service Encounter |
Publisher | Cambridge University Press |
Year | 2010 |
Language | |
City | Cambridge |
Month | |
Journal | |
Volume | |
Number | |
Pages | 172–197 |
URL | Link |
DOI | 10.1017/CBO9780511676512.009 |
ISBN | |
Organization | |
Institution | |
School | |
Type | |
Edition | |
Series | |
Howpublished | |
Book title | Organisation, Interaction and Practice: Studies of Ethnomethodology and Conversation Analysis |
Chapter |
Abstract
Notes