Difference between revisions of "Monzoni2008"
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{{BibEntry | {{BibEntry | ||
|BibType=ARTICLE | |BibType=ARTICLE | ||
| − | |Author(s)=Chiara M. Monzoni; | + | |Author(s)=Chiara M. Monzoni; |
| − | |Title=Introducing direct complaints through questions: | + | |Title=Introducing direct complaints through questions: the interactional achievement of pre-sequences |
|Tag(s)=EMCA; Complaints; Conversation Analysis; Questions; Pre-sequences; Turn Design | |Tag(s)=EMCA; Complaints; Conversation Analysis; Questions; Pre-sequences; Turn Design | ||
|Key=Monzoni2008 | |Key=Monzoni2008 | ||
| Line 8: | Line 8: | ||
|Journal=Discourse Studies | |Journal=Discourse Studies | ||
|Volume=10 | |Volume=10 | ||
| − | |Pages= | + | |Number=1 |
| + | |Pages=73–87 | ||
|URL=http://journals.sagepub.com/doi/abs/10.1177/1461445607085591 | |URL=http://journals.sagepub.com/doi/abs/10.1177/1461445607085591 | ||
| + | |DOI=10.1177/1461445607085591 | ||
|Abstract=This article considers how two different question designs as positive polar questions and wh-questions occurring in different interactional contexts (institutional calls and ordinary face-to-face interactions) set up a sequence in which a direct complaint is produced in third position as the result of an interactional achievement. Positive polar questions are employed to establish immediately a common ground of understandability between caller and call-taker. Wh-questions are used as challenges and speakers subsequently provide explicit grounds for the challenges in third turns, due to the interpretation of the question given by their recipients. | |Abstract=This article considers how two different question designs as positive polar questions and wh-questions occurring in different interactional contexts (institutional calls and ordinary face-to-face interactions) set up a sequence in which a direct complaint is produced in third position as the result of an interactional achievement. Positive polar questions are employed to establish immediately a common ground of understandability between caller and call-taker. Wh-questions are used as challenges and speakers subsequently provide explicit grounds for the challenges in third turns, due to the interpretation of the question given by their recipients. | ||
}} | }} | ||
Latest revision as of 11:50, 20 November 2019
| Monzoni2008 | |
|---|---|
| BibType | ARTICLE |
| Key | Monzoni2008 |
| Author(s) | Chiara M. Monzoni |
| Title | Introducing direct complaints through questions: the interactional achievement of pre-sequences |
| Editor(s) | |
| Tag(s) | EMCA, Complaints, Conversation Analysis, Questions, Pre-sequences, Turn Design |
| Publisher | |
| Year | 2008 |
| Language | |
| City | |
| Month | |
| Journal | Discourse Studies |
| Volume | 10 |
| Number | 1 |
| Pages | 73–87 |
| URL | Link |
| DOI | 10.1177/1461445607085591 |
| ISBN | |
| Organization | |
| Institution | |
| School | |
| Type | |
| Edition | |
| Series | |
| Howpublished | |
| Book title | |
| Chapter | |
Abstract
This article considers how two different question designs as positive polar questions and wh-questions occurring in different interactional contexts (institutional calls and ordinary face-to-face interactions) set up a sequence in which a direct complaint is produced in third position as the result of an interactional achievement. Positive polar questions are employed to establish immediately a common ground of understandability between caller and call-taker. Wh-questions are used as challenges and speakers subsequently provide explicit grounds for the challenges in third turns, due to the interpretation of the question given by their recipients.
Notes
