Difference between revisions of "Kameo2015"

From emcawiki
Jump to: navigation, search
m
Line 9: Line 9:
 
|Journal=Qualitative Sociology
 
|Journal=Qualitative Sociology
 
|Volume=38
 
|Volume=38
 +
|Number=2
 
|Pages=205-229
 
|Pages=205-229
 
|URL=http://link.springer.com/article/10.1007/s11133-015-9302-7
 
|URL=http://link.springer.com/article/10.1007/s11133-015-9302-7

Revision as of 11:19, 24 March 2016

Kameo2015
BibType ARTICLE
Key Kameo2015
Author(s) Nahoko Kameo, Jack Whalen
Title Organizing Documents: Standard Forms, Person Production and Organizational Action
Editor(s)
Tag(s) EMCA, Emergency Calls, Materiality, Documents, Institutional, Membership Categorization Analysis, Technology
Publisher
Year 2015
Language
City
Month April
Journal Qualitative Sociology
Volume 38
Number 2
Pages 205-229
URL Link
DOI 10.1007/s11133-015-9302-7
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

Download BibTex

Abstract

Using the case of calls-for-help to police and fire communications centers and their incident record forms, we present a detailed investigation of how documents play a constitutive role in formal organizations. We take an ethnomethodologically informed approach to the problem, delineating how standard forms in bureaucracies enable organizational participants to coordinate actions across time and space and, at the same time, produce people who perpetually produce such documents or work from them. We focus in this regard on person description. The call-taker needs to translate the call into preset categories, and thus enlist the citizen in the work of inscribing the incident in the way the form requires, (re)producing certain categorizations of personhood, especially race and sex. In this way, organizational documents and their inscriptions function as a kind of technology of reification for these categories.

Notes