Difference between revisions of "Houtkoop-vdBergh2000"
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|BibType=ARTICLE | |BibType=ARTICLE | ||
|Author(s)=Hanneke Houtkoop-Steenstra; Huub van den Bergh | |Author(s)=Hanneke Houtkoop-Steenstra; Huub van den Bergh | ||
− | |Title= | + | |Title=Effects of introductions in large-scale telephone survey interviews |
− | |Tag(s)=EMCA; Survey Interviews; | + | |Tag(s)=EMCA; Survey Interviews; |
|Key=Houtkoop-vdBergh2000 | |Key=Houtkoop-vdBergh2000 | ||
|Year=2000 | |Year=2000 | ||
Line 9: | Line 9: | ||
|Volume=28 | |Volume=28 | ||
|Number=3 | |Number=3 | ||
− | |Pages=281- | + | |Pages=281–300 |
+ | |URL=http://smr.sagepub.com/content/28/3/281 | ||
+ | |DOI=10.1177/0049124100028003002 | ||
+ | |Abstract=In this article, the effect of four different introductions on response rates in large-scale telephone surveys in the Netherlands in investigated. Three standardized scripted introductions with different numbers of content elements, in addition to a fourth agendabased introduction, were distinguished. In the latter, the interviewers formulated their own introductions on the basis of a limited number of catchwords. A total of 1,831 first telephone calls by 132 interviewers were analyzed; only first calls were taken into account. In a multilevel model, the three standardized scripted introductions did not differ much with respect to response rates, appointment rates, or refusal rates. However, the agenda-based introduction induced both higher response rates and higher appointment rates and, therefore, lower refusal rates. | ||
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Revision as of 04:02, 23 January 2016
Houtkoop-vdBergh2000 | |
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BibType | ARTICLE |
Key | Houtkoop-vdBergh2000 |
Author(s) | Hanneke Houtkoop-Steenstra, Huub van den Bergh |
Title | Effects of introductions in large-scale telephone survey interviews |
Editor(s) | |
Tag(s) | EMCA, Survey Interviews |
Publisher | |
Year | 2000 |
Language | |
City | |
Month | |
Journal | Sociological Methods & Research |
Volume | 28 |
Number | 3 |
Pages | 281–300 |
URL | Link |
DOI | 10.1177/0049124100028003002 |
ISBN | |
Organization | |
Institution | |
School | |
Type | |
Edition | |
Series | |
Howpublished | |
Book title | |
Chapter |
Abstract
In this article, the effect of four different introductions on response rates in large-scale telephone surveys in the Netherlands in investigated. Three standardized scripted introductions with different numbers of content elements, in addition to a fourth agendabased introduction, were distinguished. In the latter, the interviewers formulated their own introductions on the basis of a limited number of catchwords. A total of 1,831 first telephone calls by 132 interviewers were analyzed; only first calls were taken into account. In a multilevel model, the three standardized scripted introductions did not differ much with respect to response rates, appointment rates, or refusal rates. However, the agenda-based introduction induced both higher response rates and higher appointment rates and, therefore, lower refusal rates.
Notes