Difference between revisions of "Rossen-Buus-Stenager2015"

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{{BibEntry
 
{{BibEntry
 
|BibType=ARTICLE
 
|BibType=ARTICLE
|Author(s)=Camilla B Rossen; Niels Buus; Egon Stenager;
+
|Author(s)=Camilla B. Rossen; Niels Buus; Egon Stenager;
|Title=The role of assessment packages for diagnostic consultations: A conversation  
+
|Title=The role of assessment packages for diagnostic consultations: A conversation analytic perspective
analytic perspective
 
 
|Tag(s)=EMCA; Medical; Assessment package; consultations; conversation analysis; diagnostics; doctor–patient  relation;
 
|Tag(s)=EMCA; Medical; Assessment package; consultations; conversation analysis; diagnostics; doctor–patient  relation;
 
|Key=Rossen-Buus-Stenager2015
 
|Key=Rossen-Buus-Stenager2015
 
|Year=2015
 
|Year=2015
 +
|Language=English
 
|Journal=Health
 
|Journal=Health
 
|Volume=19
 
|Volume=19
 
|Number=3
 
|Number=3
|Pages=294  –317
+
|Pages=294–317
 +
|URL=https://journals.sagepub.com/doi/abs/10.1177/1363459314545698
 
|DOI=10.1177/1363459314545698
 
|DOI=10.1177/1363459314545698
|Abstract=This article reports a conversation analysis of assessment package consultations.  
+
|Abstract=This article reports a conversation analysis of assessment package consultations. Healthcare delivery packages belong to a highly structured mode of healthcare delivery, in which specific courses of healthcare interventions related to assessment and treatment are predefined, both as to timing and content. Assessment packages are widely used in an increasing number of medical specialities; however, there is a lack of knowledge about how packaged assessment influences the interaction between doctor and patient. In this study, we investigate the final consultation in assessment packages, which is when the final clarification of the patient’s symptoms takes place.  
Healthcare delivery packages belong to a highly structured mode of healthcare  
+
 
delivery, in which specific courses of healthcare interventions related to assessment and treatment are predefined, both as to timing and content. Assessment packages are widely used in an increasing number of medical specialities; however, there is a lack of knowledge about how packaged assessment influences the interaction between doctor and patient. In this study, we investigate the final consultation in assessment packages, which is when the final clarification of the patient’s symptoms takes place.  
+
The primary data of the study were eight audio recordings of consultations, and the secondary data were ethnographic field descriptions. In most consultations, packaged assessment was a resource as it provided fast and efficient clarification. In most cases, clarification was treated as good news since it either confirmed the absence of a serious disease or resulted in a diagnosis leading to relevant treatment offers. However, in some cases, clarification was not perceived as good news. This was the case in consultations with patients whose goal was to leave the consultation with clarification in the form of a definite diagnosis, but who were not offered such clarification. These patients negotiated the outcome of the consultation by applying implicit and explicit pressure, which induced the doctors to disregard the boundaries of the package and offer the patient more tests. The study highlights some of the problems related to introducing narrow, specialized package assessment.
The primary data of the study were eight audio recordings of consultations, and the  
 
secondary data were ethnographic field descriptions. In most consultations, packaged assessment was a resource as it provided fast and efficient clarification. In most cases, clarification was treated as good news since it either confirmed the absence of a serious disease or resulted in a diagnosis leading to relevant treatment offers. However, in some cases, clarification was not perceived as good news. This was the case in consultations with patients whose goal was to leave the consultation with clarification in the form of a definite diagnosis, but who were not offered such clarification. These patients negotiated the outcome of the consultation by applying implicit and explicit pressure, which induced the doctors to disregard the boundaries of the package and offer the patient more tests. The study highlights some of the problems related to introducing narrow, specialized package assessment.
 
 
}}
 
}}

Latest revision as of 00:59, 15 December 2019

Rossen-Buus-Stenager2015
BibType ARTICLE
Key Rossen-Buus-Stenager2015
Author(s) Camilla B. Rossen, Niels Buus, Egon Stenager
Title The role of assessment packages for diagnostic consultations: A conversation analytic perspective
Editor(s)
Tag(s) EMCA, Medical, Assessment package, consultations, conversation analysis, diagnostics, doctor–patient relation
Publisher
Year 2015
Language English
City
Month
Journal Health
Volume 19
Number 3
Pages 294–317
URL Link
DOI 10.1177/1363459314545698
ISBN
Organization
Institution
School
Type
Edition
Series
Howpublished
Book title
Chapter

Download BibTex

Abstract

This article reports a conversation analysis of assessment package consultations. Healthcare delivery packages belong to a highly structured mode of healthcare delivery, in which specific courses of healthcare interventions related to assessment and treatment are predefined, both as to timing and content. Assessment packages are widely used in an increasing number of medical specialities; however, there is a lack of knowledge about how packaged assessment influences the interaction between doctor and patient. In this study, we investigate the final consultation in assessment packages, which is when the final clarification of the patient’s symptoms takes place.

The primary data of the study were eight audio recordings of consultations, and the secondary data were ethnographic field descriptions. In most consultations, packaged assessment was a resource as it provided fast and efficient clarification. In most cases, clarification was treated as good news since it either confirmed the absence of a serious disease or resulted in a diagnosis leading to relevant treatment offers. However, in some cases, clarification was not perceived as good news. This was the case in consultations with patients whose goal was to leave the consultation with clarification in the form of a definite diagnosis, but who were not offered such clarification. These patients negotiated the outcome of the consultation by applying implicit and explicit pressure, which induced the doctors to disregard the boundaries of the package and offer the patient more tests. The study highlights some of the problems related to introducing narrow, specialized package assessment.

Notes