Difference between revisions of "Stommel-van-der-Houwen2013"
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|Author(s)=Wyke Stommel; Fleur van der Houwen | |Author(s)=Wyke Stommel; Fleur van der Houwen | ||
|Title=Formulations in “trouble” chat sessions | |Title=Formulations in “trouble” chat sessions | ||
| − | |||
|Tag(s)=EMCA; Formulations; Internet Relay Chat; Troubles; | |Tag(s)=EMCA; Formulations; Internet Relay Chat; Troubles; | ||
|Key=Stommel-van-der-Houwen2013 | |Key=Stommel-van-der-Houwen2013 | ||
|Year=2013 | |Year=2013 | ||
| − | | | + | |Journal=Language@Internet |
|Volume=10 | |Volume=10 | ||
|Number=3 | |Number=3 | ||
Latest revision as of 11:21, 2 December 2019
| Stommel-van-der-Houwen2013 | |
|---|---|
| BibType | ARTICLE |
| Key | Stommel-van-der-Houwen2013 |
| Author(s) | Wyke Stommel, Fleur van der Houwen |
| Title | Formulations in “trouble” chat sessions |
| Editor(s) | |
| Tag(s) | EMCA, Formulations, Internet Relay Chat, Troubles |
| Publisher | |
| Year | 2013 |
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| Journal | Language@Internet |
| Volume | 10 |
| Number | 3 |
| Pages | |
| URL | Link |
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Abstract
In this article, we examine the organizational and interactional tasks of formulations in chat counseling, as these have been found to play an important interactional role in face-to-face counseling. The data consist of 53 individual chat sessions of approximately 25 minutes each between a coach and a client with moderate symptoms of depression and/or anxiety. Using conversation analysis (CA) as a method, the study finds three uses of formulation: 1) organizing formulations, 2) clarifying formulations, and 3) ‘therapeutic’ formulations. The first and third types are used in ways comparable to face-to-face therapy. The second type is a strategy to deal with trouble in the interaction and aims at re-establishing intersubjectivity. The analysis reveals the important role of question marks and reduced conditional relevance of a response to a formulation in chat. This study contributes to the understanding of institutional interaction online and the interconnection between medium structure and social interaction.
Notes
