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Preface Chapter 1 Qualitative methods in social research Ideas and evidence in social research Types of social research Qualitative versus quantitative Styles of qualitative social research Interview studies Using documents Ethnography The analytic status of research materials Theoretical objects Reconsidering Ragin’s model Some major points Recommended reading Chapter 2 Ethnomethodology’s perspective What is ethnomethodology – a first sketch A bit of history Early collaborators Some core notions Accountability and reflexivity Members’ methods Indexicality Later developments Two Sacksian notions Conversation Analysis as Ethnomethodology Some major points Recommended reading Chapter 3 Ethnomethodology’s methods Ethnomethodology and commonsense procedures Four strategies Common sense as inevitable resource Garfinkel’s breaching experiments Recordings and transcripts Bird song depictions in field guides Transcription versus description Illustration Transcription reconsidered Reflecting on ethnomethodology’s methods Some major points Recommended reading Chapter 4 Interviews The interview society The interview format Turn-by-turn interviews Discourse Unit interviews Mixed formats Questions and answers Supportive actions To conclude Variations on the classic interview format Multiple interviewees Alternative elicitation techniques Reconsidering interviews as data Interviews and ethnomethodology Taking up the challenge to interviews Exemplary studies Passage through crisis A constant burden Symptoms and illness Final reflections Some major points Recommended reading Chapter 5 Natural documents Contexts Documentary evidence in qualitative research Factist considerations Texts and images Some exemplary studies The civilising process Working-class families Complaint letters Documents and practices of documentation Patient record cards in General Practice Computer-based record systems Documents as such: structures and devices Writing and reading Final reflections Some major points Recommended reading Chapter 6 Ethnography and field methods On field methods Conflicting loyalties A classic case: Street Corner Society Bowling ‘Objective structures’ and a leadership perspective Effects of publication Institutional ethnography Perspectives Note-taking More exemplary studies Euthanasia practices in two hospitals Passing on Telling the code Categorical issues Field recordings Instructed hearing/viewing Virtual ethnography Ethnography and ethnomethodology Some major points Recommended reading Chapter 7 Qualitative Analysis The general GT approach GT’s ‘Theory’ ‘Theory’ & ‘meta-theory The process of discovery Discussion Ethnomethodology versus Grounded Theory To conclude Some major points Recommended reading Chapter 8 Doing ethnomethodological studies Instructed actions Do-It-Yourself Instructed hearing of bird songs Teaching ‘observation’ Using a camera Pedestrian traffic streams Discussion Gaining understanding of a closed world Using ‘paired novices’ A workplace study Access and rendition Recommended reading Chapter 9 Reflections Three types of research purpose The problem of ‘generalities’ Ethnomethodological indifference? Final reflections Appendix: Transcription conventions References
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