View source for UCL CA research Seminar September 21st, 2021

{{Announcement
|Announcement Type=Seminar
|Full title=UCL CA research Seminar September 21st, 2021
|Short title=UCL Seminar
|Short summary=@UCL research seminar on 21st September 2021 from 16.00-17.00 (BST) on Zoom. Our featured speaker is Dr. Suzanne Beeke. Sign up for the seminar here: https://docs.google.com/forms/d/e/1FAIpQLSdB7mtMtX2643Vsn_H4s86MZ715QQ_X_1yOZhanUZ9-znFdOQ/viewform  #EMCA #LSI
|Announcement text=We are thrilled to announce that we are launching the Current UCL CA Research Seminars with a talk by Dr Suzanne Beeke!

Dr Suzanne Beeke is an associate professor in the Division of Psychology and Language Sciences at University College London (UCL), and a qualified speech and language therapist. Her research focuses on communication disabilities such as post-stroke aphasia, traumatic brain injury, and dementia, and she explores their impact on everyday conversations in the home and on healthcare interactions using conversation analysis. She led the team that developed Better Conversations with Aphasia (@BCAphasia), a free e-learning resource and communication training programme for SLTs to use with people with aphasia and family members (https://extend.ucl.ac.uk/). She was part of the Nottingham-based NIHR HR&DS funded VOICE Study, which developed communication training for healthcare professionals interacting with people with dementia on acute hospital wards (@voice_study).

On September 21st 2021 from 16.00-17.00 (BST) via Zoom, Suzanne Beeke will present the following work:

The VOICE study: Using conversation analysis to understand acute healthcare encounters between staff and people with dementia and to develop evidence-based communication skills training

ABSTRACT
Twenty five percent of hospital beds are occupied by a person living with dementia (PLWD). Difficulties with communication are common and can make delivering care difficult. Health care professionals (HCPs) report lack of communication skills training (CST) in this area. We videotaped 41 encounters between 27 HCPs and 26 PLWD, and used conversation analysis to understand where problems arose, and how skilled practitioners overcame them. Particular problems were found during HCP requests (patients often refused) and the 'closing' phase at the end of an encounter. Agreement was more likely where requests were direct, made with high entitlement, and lowered contingencies. Closings were more successful if the HCP announced the end of a task, made a specific arrangement, and matched body language to speech. We used these insights to design a 2-day CST course using multiple teaching methods including simulated patients. Forty five staff attended from two hospitals. Evaluation included measuring knowledge and confidence before, immediately after and 1 month later. Communication was measured using blind-rated videos of before and after simulations. Knowledge and confidence both increased. Some behaviours, especially around closings, were more frequent after training. The course was highly-rated by participants, including simulation, real-life videos, and interdisciplinary learning.

Please, sign up for the presentation by filling in this form. You will receive a Zoom link for the presentation when we approach the date. If you have any questions, please contact Iris van der Scheer (iris.vanderscheer.20@ucl.ac.uk) or Andrea Bruun (andrea.bruun.19@ucl.ac.uk). 

We are looking forward to seeing you!
|Year=2021
|Web link=https://docs.google.com/forms/d/e/1FAIpQLSdB7mtMtX2643Vsn_H4s86MZ715QQ_X_1yOZhanUZ9-znFdOQ/viewform
|Categories (tags)=Uncategorized;
|From date=2021/09/21
|To date=2021/09/21
|Submission deadline=2021/09/21
}}